My experience with Crash Champions was nothing but positive!…read more Ryan's timely communication as well as professional advice were very much appreciated - especially so because of the stressful circumstances we were faced with. He expressed confidence that all would work out fine and indeed it did! The work was completed in a timely manner and the car looks great! This auto body shop has a long history of providing quality workmanship and responsive customer service ... all at a great value. Ryan's advice made an easy decision to save on costs and actually speed the repair time. What a great stress reliever! I'd also like to thank the lady (sorry I didn't get your name) at the desk for making the initial process of turning in the car fast and painless. Everything was explained to me in an understanding and friendly manner. Thank you so much! Finally, when I picked up the car, Sean was great with providing me everything I needed to know about the car and did not hesitate to tell me that should I have any questions I should feel free to give him a call. Really, the team at Crash Champions earned my praise and you could tell they wanted to get the job done right. Customer communication is one of their top priorities! Thank you all for your friendly manner and quality service! Matt/Brittany

Crash Champions,…read more Your 1 job is to repair cars and to therefore mitigate situations with customers. I have expressed my strong disappointment with your poor business ethics and will pass that along to my sphere of influence. Unfortunately that means that I will advertise to not use Crash Champions rather than to utilize Crash Champions. As a customer, I was recommended to you, came in to you, was estimated by you, and set forth to repair with you. Circumstances in our unpredictable family life came along. We communicated about reschedules and then 2.5 weeks ago re-initiated repairs. Within 18 days Crash Champions still did not have 1 part ordered or had any schedule to repair our vehicle that was already on file. The parts had been on site, sent back, and then NOT re-ordered. The worst business part was how, as manager, Ryan Gibson did not communicate ANY of this until he had emotionally told an unvalued customer that he felt "hung out to dry" (accusatory wording). Furthermore, as an excuse Ryan Gibson and therefore ALL of Crash Champions refused service and issued refunds without notifying the customer that Crash Champions allegedly "couldn't get parts". Crash Champions has 1 job and customer service obligations that go along with fixing cars. Crash Champions Manager,-Ryan Gibson your leadership grade is an F- Dr. Howard

We had to have our jeep towed because the computer had failed. it is 31 yrs old, in good shape,…read more but had aged out. The computer had to go to Florida to be rebuilt and it took awhile to get it back. We also had some other issue they had to take care off The jeep was well protected even though the whole process took 5 weeks. We had another place which repaired jeeps but wouldn't take it on because of its age Thank you to this wonderful place for saving our jeep

Awesome service Scott and the whole team went over and above to fix my auto and work with my…read moreinsurance to modify a previous claim.

A very good repair shop, with honest folks doing their best. Customer service is done right. Always…read moreaccommodating and friendly.

We always take our cars to Richfield service. Oil changes, tire rotations and any repairs. The guys…read morealways have a smile on their face and remember you which makes it nice. Prices are reasonable and they are an honest shop. They always get us in in a timely manner.

overpaid for an exhaust system that fell lose after 3 weeks. overpaid for a full set of tires that…read moredidn't last a year. got my car back and the car smelled like burnt clutch. I found out they used my car to teach their "test driver" to drive a manual transmission car without my knowledge or permission. Save your money and go somewhere else!

They over charge for parts, meaning that they will charge you more for original parts than a dealer…read morewould. Once they are working on the car they will replace parts that may or may not need to be replace. You will never know. At the end of the service they informed me that my check engine light was on and a Solenoid needed to be replaced. I told them not to replaced it because I had it replaced with an after market part and still had the original. All of the sudden the check engine light went off and has not gone on since. They are good sales people, they will get you to spend more money.

the 4 appointments I had there, always a problem with not having the right parts. They never…read moreapologized and took accountability, they just blamed my car brand that it's "so difficult to work on". So I found a new mechanic who did more intricate work than Joe's and he's had zero issues with parts....hmmmmm I don't drive anything fancy either. The new mechanic works on all brands of cars. Similar to Joe's.

Had an issue during a road trip and pulled in here with no warning. We were greeted warmly and…read moreimmediately helped with our issue. Excellent customer service that went above and beyond to ensure we didn't have any other issues. So grateful for this place, thank you.

Took my truck in for a steering issue, was told what the problem was, told me what it would cost,…read moreand had it done in a timely manner, and at a very good price. Even though it was my work vehicle they had protective coverings on the steering wheel and on the floor, I found my new go to shop, very friendly and courteous.

Dan came highly recommended to us by good friends who have been with him along time. I am so glad…read morewe found him and have already recommended him to family and friends. His fees are less then that of the larger shops and he is very personable, professional and honest. He gets you in and out quickly and knows what he's doing. Nice to know we have someone to count on when we need him! - Greg T.

Dennis does very great work on Volvos and all cars! Dennis finds the right parts at the right price.read more

Dennis and Car Maid are fantastic He is honest, fair, professional, and does great work. We…read more recommend him without hesitation.

I'd trust these guys to do big and small jobs. They are thorough in diagnosing and on the work…read moreasked to do. Wyatt did a great job and Dave and Wyatt both worked with me on trying to determine the must fix now and what can wait. Our vehicle ran very smooth after serviced here. Services requested: control arms, pinion seal replacement and valve cover gasket this time around. Of course we'd always like everything to cost less but, great value for what they did. Veteran friendly and they understand when a dad says "I want my daughter to be safe on the road".

Family owned shop that goes above and beyond to make things perfect even the small details…read more They seem to be in line with what others in the area charge but I like to go here and get things fixed correct the first time.