I took my car in for a minor repair of the front right fender. Originally, when I booked the…read moreappointment, he said it would only take a few hours to repair(I requested a buff and touch up only). When I got to the appointment, he told me they were behind due to weather and I wouldn't get my car back until very late in the day. Good customer service would have been conducted in a form of better communication and a phone call. I should've received a phone call and been told they are behind today and been given the option to proceed or not. He wasted my time and my friends. I need my car this afternoon and I had to cancel the appointment. I'm sure they do good work, but this was unacceptable. Do better with your communication.

I took my 1967 Impala classic car here to have some bodywork done. Mike and his team did an…read moreexcellent job. I was so impressed with the exact color match and when they were done, you would never know there was ever a problem with this car. Their quality of work is outstanding and their price is fair.

If you need auto body service or in my case are restoring a classic this is the place to go…read more Matt has true appreciation for the time and effort people put into their vehicles to get them to look new again. He took 40 years of neglect and made it look new again for me. Most important of all AFTER you've settled your bill if you have questions or concerns he'll still deal with you. That's a rarity more than anything these days. Give them a try, I'm sure you'll be as satisfied as I was.

Great customer service and repair work! I'll be taking vehicles back here, just hope it's never…read moretruly needed.

They are absolutely amazing and truly treat you like family. My truck was treated like it was their…read morevery own vehicle. They are very respectful, reasonable prices, quality work done right the first time.

From the owner: Vrana Frame & Body Shop provides Automobile body repairing and painting, Wheel Alignments, Wheel…read morebalancing, Suspension Services, and Collision body repair to the West Bend and surrounding areas. Family owned and operated Call us today for service!

Friendly service and my car was in great shape at pick up. Definitely would recommend to others.read more

From the owner: We Believe the Difference is Trust. At Crash Champions, you're backed by a team of certified…read moreprofessionals who have also earned the trust of the nation's leading insurance providers. We provide free professional estimates, back every repair with a written lifetime guarantee, and communicate through every step of the process. That's trusted collision repair experience - with a personal touch.

Denise was very nice to communicate with. Work was done quickly, able to use an included loaner car…read moreso I could commute to/from work, and very fair on pricing. Even provided an additional part and service for free because the problem was identified after the initial estimate. Would recommend and use them again. They were knowledgeable and listened when I told them the problem (a control arm to be replaced in the suspension).

I had my car in for collision repair, was given the run around. I was told the insurance estimate…read morewas lower than there's, they were worried about getting their money. I spoke with my ins company, Walsh knows how the insurance works. I had my car fixed somewhere else, I'm hap with the outcome.

Poor attention to detail. No follow through on promises. Staff was not helpful. Owner rude and…read moreuncaring about customers happiness. Cannot recommend since there was zero follow through even though we were told he would handle it. I recommend taking your business elsewhere.

As much as I would love to give these guys 5 stars, I just cannot. The lack of communication in…read morethis process made this incredibly frustrating. They failed to tell me they had actually scheduled my car's appointment even though they said they would coordinate that part with me, which I didn't know until I missed the appointment. Ultimately, it took another 2 months to get my car on their schedule. Now the day I go to drop my car off and pickup the loaner is even more fun. The loaner car had been dropped off that morning after being in a "hit and run". Jim's Auto Body employee informs me its completely drivable, which is was. Then I get in the car and it reeks of cigarette smoke and the "service fuel filter" light is on. Now lets fast forward to the day I'm supposed to pick it up. Not only did they not call me, I called them to find out that it will not be ready for another 2 days. Again, the day it's supposed to be ready, I'm the one calling them only to find out it needs another 2 days before it's ready. Now the day comes for the third time, is my car ready? Oh would you know, it'll be ready just before 5pm on closing at Friday. Which inevitably means I cannot pickup my car until the following Monday. Here we go! Lets pickup the car, finally! It's done when I get there! It obviously smells very chemically due to having fresh paint, ok I get that. They left their dust and whatever mess it may be for my cleaning detail, thanks. The best part? I went to fill up the gas tank and had to the pry the cover open because it was taped shut still from being painted. Does it look better then it did when I dropped it off? Yes. Annnd don't forget the fun 3% fee when you pay with credit card, which adds up rather quickly when you have a lot of work done! Thanks guys. Just work on your COMMUNICATIONS!!!!!!

These guys are the best. I only had a little, yet I'm sure annoying, fix to my bumper and they took…read morecare of it so quickly. Their kindness and professionalism is A+! I highly recommend!

I made an appointment online and arrived on time. After explaining to the receptionist what I was…read morethere for and letting her know that I would be paying out of pocket, that there was no insurance claIm, they seemed completely uninterested. I explained that I had received one other quote to which she replied, "I'm sure that whatever the other quote was, ours will be the same or higher." Someone came out with me to look at the car but would not give me an estimate. He said they would have to take the car apart first. I've never been to a body shop that would not give me a written quote. This appointment was a big waste of my time. I've never felt so unwelcome at a business.

They did an excellent job; it took quite awhile but it was worth the wait. Everyone was nice to…read moredeal with, even though I called a lot to check on the progress. They even cleaned my vehicle, inside and out!

They went above and beyond to work around my schedule to pull a dent out of my truck bed with…read morepaintless dent repair. The truck looks good as new and there is no sign of it ever being there. Once that was done for a courtesy the buffet a scuff out of the wheel well covers and washed it. A++++ job I could not be happier.

Issac did an amazing job on my F-150-…read more I was highly impressed with the quality of his work. High gloss at every section of my exterior- The black trim looked new- Very professional- Highly recommended-