I stopped by to see if I could get a quote. A young lady took us out and looked at my car. I wanted…read morefull paint job with the kinks fixed and some extras added. She took several photographs and it seemed like she really was looking at everything to get something going. She said she'd call me back. Never got a call back. I'm not sure why I never received a call back, but it didn't seem feel like they wanted my business. I was going to pay cash, which to me, would have been best for them, but I guess they run their business a different way. I went because it's woman owned and saw some great reviews. I'm disappointed to say that they're not all that interested in providing a job for a woman. They make their money. I'm just one person. I wish them the best. Just not with my money.

This is not my first time using Pronto Body shop. I was a victim of a hit and run and there was…read moredamage to my truck. I already knew who to call. Tiffany and her crew are experienced, and knowledgeable. They kept me up to date on the progress of the repairs and dealt with the insurance company to get the work done in a timely manner. Ladies if you're worried about how men take advantage of women when it comes to car stuff, that won't happen here. Woman owned and Tiffany takes care of everyone. My truck came back looking as if nothing happened.

Our vehicle was repaired on January 2025, Shamaley did an amazing job! We could not be happier with…read morethe work they did. We had gotten quotes from different colisión centers but Shamaley gave us the best rate. Even if they charged more we would have picked them regardless based on our customer experience. We worked closely with Gio, he was kind and knowledgeable, although we missed his call he followed up even after the repair was completed. They specialize with Porsche vehicles so we knew we could trust them, they were able to fix the nasty ding on our door. The repair only took a couple of days, upon returning our car they had washed it and cleaned the interior. It smelled so good! They turned an unfortunate event into an amazing experience. Plus Enterprise is in the same building!

Since new management took over, Shamaley Collision has undergone a remarkable transformation. The…read moreteam is professional, friendly, and truly dedicated to customer satisfaction. My car looks brand new thanks to flawless repairs and quality workmanship. Highly recommended--five stars!

Took my silverado 1500 in after an accident and Gabriel was quick to give me a quote and order the…read moreparts needed for the truck. Highly recommend this place if you are in need of repairs quick. The whole job took them less than a week to finish and my truck was like new again. Hopefully i'm never in need of these services again but if I am I know to hit up Gabriel.

I took my car in to get a quarter sized dent fixed and the scratches around the dent repaired also…read more After getting a quote of how much it would be to repair I was able to take my vehicle in the next day. I don't know if such fast service was luck or a regular occurrence but either way I'll take it. When I picked up my vehicle the dent and scratches were repaired with zero issue.

What a great little body shop!…read more I was referred to it by a friend because I needed someone to take out my minivan captain's seat and install a new seatbelt. My son had gotten stuck when the buckle jammed and we had to basically destroy the mechanism to get him free. I checked with Mazda and they apparently had a recall for seat belts about my car before and they said that it was out of warranty since it's been over 6 months of the recall or 3,000 miles. The local Mazda dealership said it would take a week to get an appointment to diagnose it, which would cost $75. Then parts (maybe $120+) and labor. We couldn't wait since it was a safety issue, so we ordered the buckle directly and it was cheaper due to Black Friday sales ($60) and labor was very inexpensive because they had it done in 15 minutes! This body shop was so clean and orderly. They had wifi, a coffee maker, tv (wasn't overly loud), a mini fridge with water, and it was so pleasant inside. When workers would come in they acknowledged you before heading off to grab something. I was greeted not only by the workers who directed me to the office, but also very promptly by the office manager. They told me their workers were out to lunch and if I could come back it would be shorter so I came back and instead of waiting an hour, it took about 20 mins. I would definitely come back if I needed to get something non-transmission done, like windshield wipers (which were for sale), or getting my lights restored, to bodywork or a paint job for my car. They also specialize in hail damage from windshield repairs to dents. Check them out and support local! Top Shop Body & Paint (915) 321-3131 5347 N Mesa St, El Paso, TX 79912 https://maps.app.goo.gl/RtgV11d8Lvkikrnr7

I got into an accident and took my car to top shop because the reviews were spectacular and they…read moresaid they would take care of me because I went through insurance, they took 3 weeks to fix my car and when they finished the door was an inch higher than normal, the door dropped when opening it the gap between my door and front panel and the paint was dripping and had orange peel in it. I brought all of this to the "manager"s attention (he wasn't a manager as I found out later on) and he said they would fix it, the next day I can to pick it up and the gap was still there and the door trim was still high and I again brought it to their attention and they said for me to talk to my adjuster and find somewhere else because they did all they could and that they work on brand new cars straight off the lot and they know what they are doing because the manager has worked at Rudolph and other places so he knows what he is doing. When I went to leave my car was left dead and when they jumped my car they blew something in my electrical and caused a huge problem with my key and the car itself. As I drove home I noticed they cracked my start button by dropping something on it, my plastic by my shifter gear was chipped presumably by the same thing happening and my car was incredibly dirty in the inside. If I could give negative stars I would I will never ever bring another vehicle to this shop again, they only care about people that have money like the Porsches outside and the expensive cars they supposedly work on, if you are gonna go through insurance for any reason avoid this place bc they will charge the insurance alot and give you the bare minimum work.

This body shop was recommended by one of the Hoy VW employees and they did not disappoint…read more The estimate scheduling was easy, the owner took care of everything for us. Dropped off the vehicle and it was ready in 2 days. I cannot even tell where they repainted the gas cap cover, it is all so smoothly blended in. It was about $200 less than what the dealership had wanted. Very pleased with the service and the quality of the work.

David is absolutely amazing and his staff did a first rate job on my KIA. I strongly recommend this…read morebusiness to anyone who needs their vehicle repainted. Polite, helpful and friendly staff

my car was involved in a rear end collision. I was referred to the body shop by the insurance…read morecompany....and I can definitely say they deserve more than 5 stars!!!! excellent customer service, (Ray), timely repair, excellent work, and when I picked up my vehicle it was cleaner than I've ever seen it. I recommend them 110%.

When these guys finished with my car it looked better than when I bought it new 4 years ago. As an…read moreengineer, I was impressed with how thorough their initial analysis was and chose them even though their quote was one of the highest. I was not disappointed. Their quality was excellent and they actually came in under their estimate. This is a great shop.

I'm always afraid when something goes wrong with my car. I'm a single woman and just moved here. In…read morethe middle of 100 degree weather the aircon gave out and I researched auto repair places. Eddie and his guys identified the problem showed me pictures and had the car ready in two days, no holding information back, no hidden costs just straight up quality service. I'm entrusting my car to these guys. So happy I found them!!!

Called to get an estimate here at E&R Automotive for my F150 air conditioner along with 5 other…read moreplaces. From the beginning owner Eddie was very courteous and professional. I chose this place and GLAD that I did because Eddie the owner and manager Isaac were extremely professional , respectful and genuine caring toward my truck issues. They provided me with EXEMPLARY, EXEPTIONAL, PROFESSIONAL service and very fast service. I Took my truck yesterday and was ready today by 1:30pm and even gave me the 10% advertised on line. I am very happy with their customer service and STRONGLY RECOMMEND them especially if you are a female as I am. The price I was quoted is exactly what I paid and did get the 10% off as advertised.

This place is the worst. They did repairs on my car after I went there for just a quote. Then they…read moretried to blame my insurance and eventually even blamed me. I spoke with someone named Grace, who became agitated and started yelling at me. She hung up on me four times and then told me they would never do business with me again. These people are horrible and do not deserve anyone's business. I would strongly recommend taking your car somewhere else.

I used Ace a few years ago to make my older car look brand new, found they did superior work, and…read morepaid attention to all the little details. I recently had another accident and allowed the insurance company to chose the body shop. What a mistake! I'm reminded of all the social media posts here in El Paso complaining that customer service is dead. Not true at Ace Body Shop. I've learned my lesson and will never make the same mistake again. Not sure why I thought all body shops are equal. :(