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    Caliber Collision

    5.0 (1 review)
    Closed 7:30 am - 5:30 pm
    Updated 1 week ago

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    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

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    2 years ago

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    Sheisty... this is the word I would use.. We understand the used car market is hot and we know that…read morewe had been looking for this particular car for some time, so the "no debating" over the price I can understand... but we went on Black Friday and definitely expected some sort of special deals and some festive customer service. Unfortunately our salesman had other ideas and had nothing to offer us, eventho the vehicle was a good $2K overpriced. No discount on service contract, no undercoating to throw in for making the 90min drive. He actually said they do not prefer cash offers because then he won't get his "lender kickbacks" from their "corporate relationship". I asked to speak to a manager but got the finance guy instead, who again said no budging on the price and nothing else to offer. He then informs me that they have already gotten the loan approved on the full price plus tax, title and plates! We did not authorize the dealership to request an auto loan and had already secured our rates directly with our lender because we needed to pay off our other auto loan and roll that into the new one to have only one payment. The finance guy assured me they could do that (roll in the old loan w/o a trade in) and he would take my cash deposit on a credit card in house so we could leave with the car. They took the $2k cash deposit on a credit card, approved my payoff amount for the previous loan and reduced my monthly payments by $20 which seemed like something since I was getting no discounts or service or anything. They gave us 2 logo key chains for our 2 fobs. Then I call the credit union on Monday to find out why I have 2 auto loans and 2 payments expected in Dec!

    I would not recommend purchasing a vehicle from here. My husband purchase a used 2019 Impala from…read morethis dealership at the beginning of the month and, within 30 days, we were informed that the catalytic converter needs to be replaced. They knew we were purchasing this vehicle and bringing it back to Pennsylvania (where vehicle inspections are mandatory to make the vehicle legal). They did not disclose any issues with the vehicle either. Upon contacting them, they are not willing to fix the vehicle nor contribute any money towards the $2k cost to fix. Horrible experience and shady business practices.

    Caliber Collision - bodyshops - Updated May 2026

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