We worked with Javier and he was amazing. We were already traumatized because someone had broken…read moreinto our car by breaking out a window. We'd been trained to be a robot and automatically call the place with the gigantic national advertising budget, but they told us it would be a week. Optic Kleer showed up in our search, and just WOW. Javier calmed me down, and let me know he could do the job that day. I was thinking we had to take the car in to his shop. But NOPE. He said "I will come to you." He was on time (5 minutes early), he did a professional job, and he was affordable. He was in and out in no time. He was professional, and pleasant. We are going to refer him to our friends and in our social media. Thanks sir. We are truly grateful.

Javier did a great job friendly fast efficient and good communication. Would use again.read more

Did a great job installing tint on my car. Would highly recommend to anyone looking to tint their…read morecar windows.

James and his team did a fantastic job. he took the time to educate me on the different options so…read morethat I could select the best one for me. I will definitely use them again!

Wow just wow. The 2 gents that repaired my glass chips were amazing…read more I would give 6 stars if I coud

I had to have my windshield replaced I had a Lexus they didn't tell me I was getting a low quality…read morewindshield with out any tint at all I had to pay more money to add tint to windshield the quality of the ones you'll sucked I asked them to fix the quality and they wouldn't. I have an eye condition where I have to have to have tint on my windshield.

I cannot recommend Defender Auto Glass in Mentor, Ohio, highly enough!…read more When I needed to replace my front passenger-side window, my first instinct was to call Safelite AutoGlass. Given their national reputation and brand recognition, I assumed they would be the obvious choice. However, I was absolutely shocked when they quoted me $450 for the replacement! After doing a little research, I discovered that replacement glass for my vehicle could be purchased online for approximately $80. Now, I completely understand that businesses have overhead expenses, labor costs, and need to make a profit, but $450 seemed excessive for the job. Thankfully, I decided to shop around, and that's when I discovered Defender Auto Glass in Mentor! They quoted me just $280 for the exact same job which was a savings of $170! That's nearly 40% less than what Safelite wanted to charge! But the savings weren't even the best part. Defender Auto Glass also offered mobile service, meaning they came directly to me to complete the replacement. The entire experience was fantastic, and the quality of their workmanship was outstanding! It's refreshing to find a local business that provides excellent service, quality workmanship, and competitive pricing without relying on a nationally recognized name. The biggest takeaway? Don't automatically assume the biggest company is your best option. Sometimes the smaller, local businesses deliver better value and an even better customer experience. Defender Auto Glass has absolutely earned my business and my recommendation. I would choose them again 10 out of 10 times! If you're in Northeast Ohio and need auto glass replacement, do yourself a favor and give Defender Auto Glass a call before paying those big-name prices! Five stars all the way!

The people are all very friendly and attentive. It's very clean. I had my windshield replaced. They…read moredon't charge you anything more than the quote. Because they took a little longer than anticipated they reduced my bill by $60. Their prices are lower than the other two I looked into. They do facility and mobile services.

GOOD LUCK TRYING TO GET AHOLD OF VON CUSTOMZ FOR TINT ISSUES AND NEEDING TO GET TINTS REDONE IF…read moreISSUES ARISE WITH TINT CHIPPING OR PEELING IN THE FUTURE. HE IS QUICK TO GRAB YOUR MONEY AS A NEW CLIENT BUT WILL IGNORE EXISTING CLIENTS WHEN TINT ISSUES ARISE AND WILL NOT COMMUNICATE WHY HE IS DOING SO. I WOULD NOT RECOMMEND HIS SERVICES TO ANYONE WHO BELIEVES THAT HE WILL COME THROUGH. I reached out to Von with interest in having my window's tinted on my Tesla Model 3. Von responded to my inquiry same morning and stated he was willing to come out the same day for additional fee of $40 to come to my house and tint my window's on my vehicle. I paid Von $340 to tint all of my window's. Von was professional, took care of the tint and insisted if I ever had issues he would come back to fix it no problem and take care of my tints. Couple weeks in the tint on the driver side front and rear side window's began to peel and chipped from the bottom corners. Von insisted that if I had issues it would be taken care of no problem no questions asked. 2 weeks ago I reached out to Von via text with my concern for my tint. Von called me back apologizing that he did not get to me because he was busy working and has a child. He insisted that he would find time the following week to take care of my tint but stated I would have to come to his shop one city over to take care of the issue. I said no problem. I understand people get busy and life gets busy but I believe communication is key. if you are not able to hold up to your word in business you should communicate that and have a reason behind it. I reached out to Von the next week for him to provide availability. Von ignored my text message and continued to post new work that he had done on his instagram business page. The next day I texted Von again at 10am asking for availability. Again Von ignored me and persisted on posting his work on his business Instagram page with a comment that stated he was available all day to provide tint services to new clients with his phone number. Frustrated by being ignored I sent him a screenshot of this message that he posted stating he was free all day to to provide tint seevices but he chose to ignore my text message once more. Von I appreciated your professionalism and services when you came same day to help me when there was money involved but when it came to helping an existing client and giving me his word and with nothing to gain in monetary amount, Von decided to ignore my text message once more. I understand life gets busy. I get that. But maybe if you communicated that over to me and explained your actions I would not be writing this message. Be careful if you go to this person and for some reason your tint has issues because when you try to reach back out you may be ignored as well. I did not want to have to take it to this extent but I felt at this point this was the most appropriate action. I learned my lesson and I was planning to reach out to him for other tint services on my other vehicle in the future but at this point I have no interest nor will I ever refer his work to anyone else. I will take my needs to another company that will handle their communication with existing clients in a more professional manner. Best, Dmytro

does not do his work correctly and overcharge rude to…read morecustomers don't use the % you asked for

Highly recommend Sealrite! Had a broken bay window, and they were super quick to send out an…read moreestimator, order the part we needed, and installation was quick. I got three different quotes from three different companies, and theirs was by far the most reasonable. Professional, honest, and quality work! So happy I ended up going with them. Will definitely use them in the future if needed.

Professional, quality work and fair prices.We are very pleased with Sealrite, and would recommend…read morethem to anyone needing glass repair.

I just had new speakers installed in my doors and went from 3 8's sub to 2 12's sub. The sound…read morequality is absolutely amazing everything is well set up and you can't even tell anyone was in your car working on it, the wires and the amps are well hidden and are still easily accessible. The customer service was top of the line and Jade the owner of the company was very informative. He kept me updated through the process and even presented me with many options to choose from based on how I wanted the car to sound. After all that he detailed my car and it looked better than when I first got the car from the dealership. I recommend going to this company 10/10 times. I am going back to this company to have lights installed in my car and going to even have tint put on. I strongly suggest going to Refined auto spa for all your car needs!

Very professional. Did a nice job. Reasonable cost. I will go back there in the future.read more

Installers were fantastic! Customer service was ok. Took much longer than I was told to get my…read morewindow.

Their division out of Columbus is just money hungry. I do not recommend, they add additional fees…read morelike a fuel/environmental/tariffs fee of $49 on top of the balancing fee and the $400 fee to just fix the window.

Diamond Pearlz is a hidden gem. Earl was super friendly and made my car look like a million bucks!…read moreGreat value for the work they put in, and they get my recommendation. I was glad to create the Yelp account to make sure he got the review he deserves!

Earl got back to me fast and we chatted after talking to a few others that wanted me to send money…read more earl never asked got me in fast and was a straight up guy was a pleasure to have him do the job and do it right ok bottom line is the job was done right and I will tell any one to use him I am Happy

literally..do not use this service..use safelite. they sent torry over to replace my window and i…read moreliterally seen him pull in my drive way then drove off. i had my front door open and my garage door open as well. i work from home and once i saw him, i grabbed my shoes and he was gone. i literally called him back and asked for his location because i thought he was parking on the street however, he drove off. given off scam vibes. then he said i ordered the wrong window and someone should have called me. i stated to him that why didnt you just come to my door and alert me. he lied and said he was outside for 10 minutes and no one came. i said most people announce they are here by ringing a doorbell. he then got an attitude and said most normal people come outside when you know someone is on the way. he also hung up on me. i canceled my order and place it with safe light. this was the worse experience i ever had for a first time customer..do not ever use them. go to safelite. i promise. i work in healthcare. i know a lot about service and this was very upsetting. this was really bad. they did refund my order. hopefully, thats what they said..

We are visiting Ohio, and a family friend loaned us a car. I figured it would be nice to fix some…read moreminor issues on it. The drivers window would not roll down. I contacted Terry on a Saturday evening. He showed up at my home bright and early the next work day, troubleshoot my problem to a faulty power window switch, and even helped me locate one online for about a fifth of dealer cost. All that, and when I asked what I owed him he just said it was nice meeting me and went on his way. He's a great guy, and deserves your business.