Fast, reasonably priced, friendly, and quality work! Good communication and customer service on the…read morephone, as well. The other positive reviews about this place were spot-on!

I spoke with this representative regarding my windshield replacement, and the interaction was…read moreextremely unprofessional. Rather than listening to my concerns, he repeatedly tried to push his quoted price after I explained that I had found a better one elsewhere. He mocked me, was dismissive, and spoke to me in a disrespectful and condescending manner. It seemed like he wasn't interested in understanding what I was saying or helping resolve the situation. Overall, it was a very unpleasant customer service experience.

Josh was very responsive, knowledgable, and punctual in replacing my rear windshield. He was very…read moreprofessional and was happy to answer all my questions. He did an excellent job with the replacement and I would recommend him to others. His pricing was great too!

Joshua was reliable, professional and knowledgeable. He also went above and beyond to help me with…read moreanother part of my car. Thank you!

The service provided by this location was excellent. From the initial contact, Ashley made me feel…read morecomfortable by explaining in details the steps they will take to fix my car. It was also a great advantage that they had special rates with the local rental agency since my insurance did not pay for the rental saving me a few bucks. The communication was excellent, Ashley kept me in the loop of the progress on the repair, informed me when delays were happening and why via texts and phone calls. The information were detailed and accurate. The repairs were done within the time frame given to me. The payment (my deductible) was due upon the repair being completely finished. In other words, I did not spend a dime until the repairs were done. A full detailed final bill was given to me. A walk to examine the repairs were done. Ashley answered all the questions I had before giving me the key. I did not even had to drive back the rental to the rental agency since they will be taking care of it themselves. I am absolutely content and completely satisfied with the services provided by this Gerber location and want to point out Ashley as one of their star employee .

I will highly recommend this location of Gerber to anyone who is in need of auto-body repair…read more Especially a shoutout to Matthew Corcoran who was in charge of my car's repairs. He kept me up to date on the day to day repairs my car had, as well as made sure I was taken care of with the rental company and if I had any questions or needed any assistance. This was the best experience i've ever had with an autobody shop! By the time my car was finished, it looked brand new and drove brand new as well. I've seriously never been so excited to see my car and drive it. You can't even tell now that my car was ever in a wreck, the work done on it is next level.

The crew came out did a great job and they showed up on time completed the service as requested and…read morebrand. New glass was placed great final view.

Called for a quote for same-day service. They were polite and professional and offered to squeeze…read moreme in. Upon an in-person inspection, they determined that my vehicle didn't need to undergo the service I thought I needed. I greatly appreciated their honesty and will definitely be back should the need arise!

Second time using this service, this time to replace a rear window after it was busted in our…read moreneighborhood. Thanks for the great support and fast turn around!

I was driving on 20 and a rock flew up from recently done roadwork and caught under my windshield…read morewiper. What was a ding turned into a crack overnight! I called Auto Glass Tech and asked if they could come to my workplace since I was out of their service area(I live in Conyers and work in midtown), they said no problem! Scheduled an appointment for 2 days later. Simple, easy phone call. David and his partner kept me apprised of their ETA on the day of and I was able to come out on my lunch when they got there. Superior customer service! I so appreciate the convenience of them being able to come to my workplace and replace my windshield! I also would MUCH rather support small businesses than these big corporations and shops! Choose Auto Glass Tech! You won't be disappointed!! Thanks David!!

Paul was great to work with! He was diligent and honest. He even cleaned out the debris from inside…read morethe cracks of the windshield before replacing the new windshield. It was a smooth and easy process. Would definitely recommend this company! Paul even let me watch him while putting the new windshield in. Has a great experience from the beginning to the end.

Quality service and excellent work. Worked well with insurance and took care of us quickly.read more

We have used Michael and Mason for many years for our windshield repair. They are prompt, handle…read morethe insurance process and just good people to deal with. We personally have known the family for over 15 years and would recommend them to anyone.

Called and scheduled an appointment four days in advance. Took off work for my appointment. At the…read moreend of my appointment time frame, no one had showed so I called the company. Company said they forgot and hadn't even ordered the glass. Asked if they could give me a discount for the inconvenience and to reschedule at another time. They said no - complete waste of time and unprofessional.

Easy quick service. I did a self quote online, then not long later a lady called to schedule my…read moremobile service. My only gripe is I scheduled for a Saturday morning, confirmed a Saturday morning, but then was called Friday morning by the technician who informed me mobile service is Monday to Friday so they likely moved my appt up a day, but no one told. Other than that miscommunication, my tech was in out, told me what he we was doing throughout the process. Price was good and cheaper/competitive to competitors. Would use them again.

I had the best experience with Michael and team at their main location today. They were very…read moreprofessional and friendly as they were replacing my leaky old 1987 F150 windshield. I got to witness the hard work and dedication of my two installers. They did an amazing job and my truck joins the year 2025. I can't speak for anyone else but I would highly recommend this location and team for any glass repairs. Also they have great value pricing for the quality installation given I didn't have insurance to cover this situation.