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Caliber Auto Glass

5.0 (1 review)
Closed • 8:00 am - 5:00 pm
Updated 2 weeks ago

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Response time

8 hours

Response rate

100%

Services - Caliber Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

1 More Service

Auto window replacement

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Supreme Glass

Supreme Glass

(2 reviews)

If you like good service, responsive and friendly people, do not go here. This is a sloppy, two-…read morebit operation. I arrive for my 8:00 appointment -15 minutes early, checked in at the office & at 8:20 I was still waiting out in my vehicle. I guess they forgot I was there. The shop staff was belligerent. The whole experience was poor. If my new windshield starts to leak, I wouldn't go back there for them to fix it for all the money in the world. I wouldn't even go back if they were offering free windshield service. Run Forrest run.

Had windshield replace by Supreme in Belton MO. They came out the day after I requested service…read more After the 24 hr wait for adhesive to set I went to check it Noticed the rear view mirror hanging down. I assumed the replacement mirror base had to set for 24 hours also. I installed the mirror but it wouldn't stay in place. I began to wonder about their work. I called Supreme and they sent someone out the same morning to check it. Turns out there was a spring missing. The tech offered to glue it on but I said no because if I needed to replace the windshield again, it would probably destroy the mirror getting it off. Tech then said he would go get a replacement mirror but would check the old windshield to see if the spring clip was still on it. It was, and he was back and had it installed that morning. We all make mistakes. I was impressed with their actions to "make it right". I have another vehicle that needs a new windshield and will have them do it when my vehicle inspection is due. Also they were $100 cheaper than other well known companies. PS. Google shows me in California; I am in Grandview.

Molle Chrysler Dodge Jeep Ram - Proof of theft.

Molle Chrysler Dodge Jeep Ram

(22 reviews)

So wanted to be fair. We went back to Molle this Saturday April 4th and have to say the service was…read moregreat! Got a oil change again, didn't have an appointment just dropped off. Jeff the service advisor was a pleasure to deal with. He knew exactly what he was doing. I dropped it off at roughly 9:30am and I had a call from him at 10:35am that it was ready to pick up. Thats quick and without an appointment, just a drop off. So I think from now on me and my wife will just drop off, then come back. They seem to be quicker when you dont have an appointment! But wanted to give a follow up review to be fair and honest! We will be back!

I had my vehicle serviced by this location 3 times and have had an issue every time. It started out…read morewith small things. Then it became crystal clear they are just looking to take your money even if its by robbing you. First time I took it to them it was for wiring work. Request was to get the wiring harness assembly replaced they were unable/unwilling to do that and chose to charge me 5k to splice wires instead which didn't fix everything I wanted or needed. The second time I took it to them was for brakes which went fine until I went to pick it up. I live 30 mins away about 20 mins out I recieved a call from them to let me know my truck was ready for pick up. I arrive 15 mins after I got off the phone with them at about 440 and no one was at the service department because they had all left for the day on a friday. The last time I brought it to them I asked them to check 4 things out tensioner pulley for belt, a faulty air bag code, suspension problem and the air problem that should have been fixed the first time I brought it to them. When I dropped it off I apologized for being late because we had trouble getting the vehicle started and I let them know they would need to jump it. They get back to me later than they scheduled to let me know they would not touch the vehicle until I paid them for a battery $450. Im capable of doing a battery on my own and not understanding their reasoning of they can't jump start the vehicle to diag anything because of the codes the battery sends in the system. What does the battery have to do with suspension? Oh right nothing, this is when their predatory practices hit me and I decide im done using them. I picked the vehicle up from them with out approving anything including a diagnoses on a battery I was already aware of being bad which they wanted $190 for the 5 mins or less it takes to check the battery. I bring up my concerns about paying at all and according to Mike Jones they couldn't wave fees for doing no work they could only split what they wanted to steal from me. Since im late to pick up my kid at this point im done waisting my time playing their game. Reluctantly I let them get through their script of welcome now pull your pants down and bend over since we know something you dont which costs me $90, my daily driver being detained for a week and a business relationship I thought was at least decent. Avoid any dealership for service but this place really will charge you for nothing and expect you to be fine with handing your hard earned money over no problems. Mike you already had a chance to work this with me and decided to play a game instead of do your job well. When I saw the comment about reaching out if im not satisfied and theres no POC for you its clear you dont actually want to know about any experience. I personally dont understand how the service could be this bad when I started off thinking the worst thing about this place was how they couldn't meet any of the deadlines they had set for themselves. I really didn't want it to come to me writing this review and would have been willing to reach out if I believed you'd be willing to work with me Mike. However, since you would rather play customers need to fight for every penny I'd rather just do this and be done with this place.

Caliber Auto Glass - windshieldinstallrepair - Updated May 2026

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