I spoke to Dylan by phone to inquire about having new tires, that I purchased online, installed on…read moremy existing wheels. From the moment I got there, he was the best person I have met for customer service. They started swapping my tires at 8:10 and completed by 9 am. This was all while being a tire tech down. As I waited, two other customers came in and received the same great treatment. I will be going back for a brake job and recommend American Tire Depot to anyone regardless of tire needs. I can't thank you enough! Michael.

Overall, new ownership has organized and made the business more 2020. Customer service was great as…read morewell the communication. Pricing was favorable when comparing online prices and even extended a great rebate. While they were quick and professional, a few comments. - Don't use factory tire pressure when filling tires of a special order where the factory calls for 40psi and the tires call for 80psi. If no one is the wiser, tires will expire quickly. - Asked for TPMS to be reset, confirmed twice on phone they completed. When I returned home to add another 35psi to my tires, the dash display indicated tires not being reset to the TPMS screen. This means the actual driver side tire is on the passenger rear, etc. - Explain any warranty with new tires and if rotation is included when purchasing all new tires. Nonetheless, I will return as I've used the former owners for many years and all of my vehicles. The shop is presentable and people aren't grouchy.

I had a wonderful experience with Big Brand Tire & Service in Seaside! I recently had my brakes and…read morerotors replaced, and I couldn't be happier with the service. Everyone was honest, professional, and straightforward from the beginning. They explained what my car needed without trying to sell me anything unnecessary, and the price was very reasonable compared with other places I had checked. It's such a relief to find an auto shop you can trust. I truly appreciate their honesty, quality of work, and great customer service. I will definitely be coming back and highly recommend Big Brand Tire & Service to anyone looking for a trustworthy and fairly priced auto shop!

Very friendly location. Still has that small town feel. Like that I can get tires, rotation, oil…read morechange, brakes, all in one place. It's where my dad sends his daughters.

Last weekend I was traveling to Pismo Beach on hwy 1 for the 4th of July. As I was passing by…read moreMonterey I got a flat tire. I called just about every tire shop there. The only tire shop that went out of their way to help me and were able to get me the performance tire I needed for my car, that everyone else told me they couldn't get me until the following week, was Calderon Tires. If you are ever in the Monterey area and need tires urgently, I highly recommend you go to Calderon Tires. They are the best in the area!

Phil was not only kind he was compassionate and respectful. My friend recommended them to me. I got…read morenew tires and out under an hour. Can't express my gratitude for them

Love love love the service of this place to fix the flat on my Tesla 3…read more Tony is friendly and wonderful. Highly recommended.

Was able to get into be seen early in the morning and they were able to check my tire for the…read morenail/screw that I saw lodged. Good news the screw did not go deep enough to cause a leak. They took the tire off and put it into the dunk tank just in case. Since there was no issue, they didn't charge me for anything. I made sure to take care of the person helping me for their time. If you have a tire issue I would recommend this place.

How can anyone rate this place below a 5 star? I have been coming here for years and I always love…read morethis place. My only problem I have with it is that I always spend more money than I am planning on spending. My warnings about Costco (in General) is that there are certain brands that may be discontinued in the future. That is a bummer when it happens, but it is just part of Costco. Also, the meat and produce needed to be eaten pretty quickly or it may start to spoil. That is a bit of a problem when you get 5 pounds of grapes! But if I ever get home and realize that I bought something that has a problem, I have always been able to return it with little to no problem. I also appreciate how Costo treats their employees. They treat them well and the employees in turn treat me well!

I have never been treated so rude at a Costco before, definitely reflects leadership.read more

I'm very concerned about personality the person working at the counter (08/20/2026) Tire service…read morepersonnel, very rude and unpleasant. I hope the store manager aware of this.

I looked around for some new tires for my Avalon for about a few days. Costco had the best price as…read morewell as reviews from other customers for the tires. I bought my car used and it came with crap Walmart tires. They were brand new when I got the car and they only lasted 12,000 before developing bulges on the sidewall. As for the service crew you can expect your run of the mill tire service crew. They are good at their jobs but they don't want to be working on a Sunday nor more than I want to be here either. No small talk, they get straight to work and get you on your way.

Five stars aren't enough for the team at Midas in Monterey!…read more I was in town for Gridlife when I had a tire issue with my Porsche Cayenne, and this team went above and beyond to help me out. They even stayed open a bit later so I could get my car to them before closing. When you're away from home and dealing with something like this, that kind of kindness means a lot. The entire staff was incredibly helpful, transparent, and knowledgeable. They understood exactly what my Cayenne needed and walked me through the tire replacement requirements, making sure I understood my options. But here's what really says everything about these guys: even though I ultimately got my new tire elsewhere, they graciously and generously installed it for me so I could finally get back on the road to LA. Just wonderful people looking out for someone who needed help. I swear, you just cannot find service like this anymore. Thank you again to the whole team at Midas in Monterey, California! You turned a stressful situation into an experience I'll remember for all the right reasons. Cannot recommend them highly enough!

Good morning Midus, Thank you so much for helping me…read more The kindness you have shown me to help me get my new brakes done and giving me a discount coupon. Letting me sit in your lobby while you did the work. I have shared with everyone I know about how great the service. And I sent them all your awards that was awesome to see. Just thank you very much. Surgery in August Got estimates on future repairs I will do things in increments When I got home I was so grateful Rose sharing To all my friends Just wanted to share Midus in Seaside Lots of Awards on the wall and so transparent on all prices on the board So many people were repeat customers They were happy It was a very busy Saturday I have brought my old vehicles there before. I don't own anymore just my Solstice that I haven't driven that needs repairs Will be taking it to Midus F-150, Solstice GXP and Grand Jeep Cherokee that I don't have now. They never seen my F-250 before But I got to see many customers come and go and get their vehicles fixed. I have decided no more Dealerships I like it at Midus! They are totally detailed oriented, honest! You get all the photos on your phone after Diagnosis what your parts look like no secrets nothing hidden or guested. It's great So transparent and they explain in detail And they found things my Dealership didn't even tell me about, including lights out. That's so important lights so you don't get pulled over. I showed my friends and family how transparent you are I don't get that anywhere Got my new Brakes with. "Lifetime Warranty" You can't beat that warranty other place only a year. I sent them the price list above your Cashiers counter. Maybe you will have new customers My friends are happy I have found my new mechanics or came back home Thanks again Midus Everyone is very nice and helpful! Maria, Vince, Leon & Mechanics Just so grateful I came back home to Midus Wish I could download photos. Surprised to read negative reviews I did not have that experience

Good choice for auto maintenance. Prices are reasonable. Great waiting area, efficient service…read more You'll get no-pressure, clear communication of services needed based on inspection and suggested mileage points from your car's manufacturer. Easy to say not now and get on with my day.

I had a 3:15pm Oil Change appointment for my car, and I was 5 min. early. An oil change takes 20…read moreminutes. I know this because I have been changing my own engine oil my entire life. 1) Remove the drain plug. 2) Remove old filter. 3) Install new filter. 4) Replace drain plug. 5) Add new engine oil. That is ALL it takes. As a matter of company policy, they provide a very time-consuming safety inspection. It can take up to an extra hour! Knowing this, I respectfully waived the inspection, as my wife was waiting to be picked up from her office after work at 4pm. It should have worked out fine. They told me "NO", the safety inspection was mandatory. That is like you placing a food order, and asking for no onions on your burger, and them telling you it's company policy to add onions, and your request is denied. How would THAT make you feel? I sat in their lobby for TWO HOURS! I was out the door at 5:10pm and my poor wife sat in her office for over an hour past her clock out time. That infuriated me. Sullivan's Auto does not value your time and they do not respect your wishes. Their company policy safety inspection is nothing more than an attempt to up sell you with additional parts and labor. On a previous visit to Sullivan's Auto, they requested my home address for their computer records. I declined to reveal my personal data to them. They told me, "It is California state law to have the home address of customers", and they demanded my address again. I immediately conducted my own research and discovered there was no such law. They lied to my face to get my personal data. I will never return to this disreputable business again and I emphatically suggest that you don't either.

C &A is the mechanic that I've been looking for ever since I moved to Monterey. Good service at a…read moregood price, and nothing fancy. The guys here know their stuff and are straight shooters in their diagnosis and recommendations.

Eh. They were not aware of my appointment, no waiting area, lots of cigarette smoke.read more

Outstanding Experience…read more I recently took my 2016 F-150 with 100,000 miles to Wayside Garage for its 100K service, and I could not be more impressed with the experience. From the very beginning, Jacob was fantastic. The night before I brought the truck in, he called, went over everything with me, had pricing ready, and made sure we were all on the same page. Once I dropped it off, they performed a thorough inspection, sent me the results, called me to discuss everything, and were completely upfront about the recommendations and costs. We were even able to negotiate the work that made the most sense for me. What really stood out was how they handled an oil leak I had noticed. After the initial repair, the leak unfortunately returned. I brought it back, and they found another issue, explained that it hadn't been something they could have reasonably identified during the original inspection, covered the labor, and sent me on my way. When the leak happened again, they ultimately determined it was a manufacturer-related issue. They took care of my truck, provided me with a loaner, worked through the warranty process, and kept me updated throughout the entire process. When I picked it up, Jacob even showed me the old part and explained what had happened, including the difficulty they had encountered with Ford no longer manufacturing the valve covers for my 5.0 Coyote for that model year. That's the kind of service you hope to find in a repair shop. Things happen, especially with a 100,000-mile vehicle, but what matters is how a shop handles those situations. Wayside was professional, honest, transparent, communicative, and genuinely helpful every step of the way. This truck means a lot to me. I plan on keeping it forever and eventually passing it down to my kids, so finding a shop I can trust with it is extremely important to me. I honestly could not recommend Wayside Garage more. And if you need someone to take care of your vehicle, ask for Jacob. He was awesome from start to finish.

Called... I said hey can you give me a rough estimate on a tranny for 2012 GMC?…read more Response: no you gotta bring it in, so we can make sure it's the tranny. Me: but I know it's the tranny and I want it replaced, can you just tell me a rough estimate? Response: no, we really want to make sure before we give out and estimate. Mother and law brings in her car, charge her $800+ to "make sure " it's the transmission. Guess what? It was the transmission. $16k!!! For a 2012 transmission out the door. Nope! This is Thievery to me...