We flew Volaris after passing through CBX in San Diego, so we flew them domestically from Tijuana…read moreto Cabo. All in all, using Volaris was an okay experience. They seem very similar to Spirit in the way of cost and pricing set up. Everything is piece rate, so you want better boarding? Buy it. Want to choose your seat ahead of time? Buy it. Want a soda or snack on board? Buy that too. So the cost is no frills, just the flight, everything else is an add-on. It's not wildly expensive, but can add up quickly. The boarding process was beyond chaotic. The groups are massive, and once everyone lines up, the lines stretch well into the terminal depending on where your gate is. A few things I appreciated were the flight attendants keeping the luggage bins closed for the first few rows while boarding happens. They didn't open them until people in those rows began being seated. This and upon landing, they didn't allow the whole plane to stand up at once, they controlled this as well. Nice touches that I wish a few other airlines would adopt. Service was friendly and helpful at the gates and on board. Overall, a solid 3.5 as an airline overall. I wouldn't mind flying Volaris again when back in Mexico.

If I could give this airline 0 stars I would! PLEASE DO NOT WASTE YOUR MONEY WITH THEM. Poor…read morecostumer service. The employees showed no compassion for my family. Fly with Viva or other airlines that travel to Mexico. I HATE YOU VOLARIS! La aerolínea VOLARIS es de lo peor. NO GASTEN SU DINERO CON ESTA AEROLÍNEA. No les importa si tienes una emergencia familiar. Ellos venden boletos de más sin avisar que si no ay espacio no te dejan subir al avión. No seas la persona que se queda sin el vuelo, viaja con otra aerolínea.

Worst airline EVER! This review is long over due. We booked a vacation to Cancun through Expedia…read moreand flights were through Interjet from Tijuana. We arrive to Tijuana on the day of our vacation travel to find out they no longer fly out of that airport. There was no one to assist. Expedia was no help. They tried getting ahold of them and couldn't get answers. Horrible communication. We ended up buying flights out of there through another airline for a crazy amount on the day of. I eventually just settled with Expedia since they used them as a third party provider and we got their travel insurance but I stopped using Expedia because of them and will never fly interjet in my life!

WARNING!!!!!!!!! Interjet will not let you board if you…read moredon't arrive 40 minutes in advance. Anytime after, you're shit out of luck. And, you'll have trouble catching another flight out to your destination. My trip was to Cancun and unfortunately having a terrible time trying to find another flight out. Honestly, I feel this is a way for them to make money - I'm sure they sold our seats to someone standing by for a canceled flight. Bastards!!!!

The plane ride and flight attendants were great, however, we had issues with our CBX return and the…read morewebsite and app are glitchy and not up to date. We purchased tickets through Aeroméxico using the CBX. The CBX was supposed to be in lied with our purchase however. I even called customer service to confirm this a couple of days before our trip. I was told that the CBX was included and we would only need our airline confirmation number. It turns out, we had no issues crossing over but on the way back we weee told the CBX charge wasn't included and we would have to pay extra. This all was very confusing especially since I called to confirm that it was included. Not sure if I would use this airline again or if I do, I'll purchase the CBX tickets on my own.

Me and my husband traveled to Mexico City flying out of Tijuana Airport with AeroMexico it was our…read morefirst time at the airport and using AeroMexico, so we had questions and went to Customer sevice and asked if we needed to wear our bag. The girls at the desk made us weigh carryon & personal bag IE purse with it, making us check it because of weight overage they stated costing us $175. We didn't know so we just paid it on our way home. We were at the Mexican airport bought a couple of bottles of alcohol at the airport and put inside our luggage we went to check our bag and they said you don't need to check it. It's a carry-on bag we said that's not what happened on our way to Mexico City. They said we were overweight and they charged us $175. They said they shouldn't of charged you you're underweight you're only at 11 pounds and that's with the alcohol I was infuriated so when we returned, I called customer service and they stated they couldn't do anything for me. Hints the reason for the review.

I needed assistance and decided to call this business at 1{877}982_20.11. The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information.  It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at 18556756001. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at 18556575948. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

You would think that after boarding and then de-planing the staff and airline would be more…read moreaccommodating. To the contrary, a weather situation that was understandable turned into a series of unfortunate with a lot of miscommunication from the airline, bad attitude from staff, more delays due to airline fault this time, and no one to update the customers/passengers. What's started as a weather related cancelation of flight CM8650 leaving SAN on 1/2/26 at 8:16pm (understandable), turned into (not understandable): 1. Updated itinerary emailed to all at around 9:30pm on 1/2/26. Flight now leaving SAN on 1/3/26 at 10am 2. Once at the airport at 7:30am on 1/3 there's no attendant at the counter 3. At around 8:30am an attendant shows up saying the flight is at noon. No notification received 4. Check-in counter staff doesn't start checking in bags until 10am. Only one attendant 5. At 11:20am people are still being checked in 6. No one at gate 50 at 11:53am for a flight scheduled to leave at noon 7. No updates from staff NOTHING!!! It's not the fact that nature happened and the original flight was delayed. Its the poor management of the situation what's frustrating. Why treat customers like they don't matter?

Still love JetBlue!…read more The priority boarding extra leg space and TVs make it a great flight. The only issue is with this hub there seems to be more delays than leaving Boston. So far only 25 percent of my flights leave on time. From Boston not as single delay at all. Luckily I never had a flight get cancelled. On my last trip a majority of the TVs were not working. They kept restarting. I also had the worst passengers sitting in front of me. They took up Two rows and they were out of control the entire trip. They could not control their kids. It was horrible and like a scene from Outbreak. They kept coughing all over the place, they would also stand up on the seats and cough in your face. . Wouldn't doubt if it was the flu or something. The kids kept jumping on the seat and screaming and crying. They could not control the kids. The entire family manned 1 bathroom for like 1/2 the trip. At one point the father apologized to me because the kept throwing and losing crayons and the would end up in my row behind them. Why not control your kids instead? The was a nightmare flight. I was going to ask for another seat but didn't want to make a big deal of it. At one point the father kept knocking on the bathroom door when somone else was in there. You took up the bathroom the entire trip, maybe others now need to use it. I could hear other passengers complain about them but not sure if they said anything. This was like Romper Room and Daddy Day Care all mixed in one. I feel bad for anyone else that has to get on a plane with them. Ok my rant is over. Just wish a flight attendant woulda told them to relax. And keep seated. lol. Can't really blame JeTblue for the passengers so I'm giving this trip a 3.75 lol.

The gate agent for JetBlue was so unhelpful on our recent trip. Our flight leaving San Diego was…read moredelayed by about an hour, which caused our connection to become extremely tight. My boyfriend walked up and asked if we could be moved closer to the front of the plane given the circumstances and she waved him away without even looking at our itinerary. Told him the gates were close together in Boston. The plane had several open seats closer to the front, so this would not have been a burden on her. The flight attendant on the plane was much more helpful, and the pilot made an announcement that a few folks had extremely tight connections so please remain seated unless you were one of them. Every single person in economy stayed seated, but I guess the announcement didn't reach the privileged, self-centered folks in first, as they ALL stood up and a woman told my boyfriend to move so she could grab her luggage. He said no, and I explained we had an extremely tight connection. A man in an Aloha Brewing shirt barked at me that everyone had tight connections. He started becoming very irritated and the woman in front of him told him that it was too early in the day to fight me. So that was fun. I hope dude felt really good about himself for going off on a girl. Anyway, he said he was going to New York so I checked the flights to New York. His connection was not tight. He was just rude. I recognize this is unrelated commentary but it's helpful context in the grand scheme of my experience. Our connecting plane was nowhere near the gate when we disembarked, so we had to run through the airport to another part of Terminal C in Boston. A JetBlue agent there asked where we were running to and said she'd call the plane to ask them to hold it for us. They did. JetBlue in Boston was stellar. All's well that ends well in the end, and the FA/pilot really did save the day, but I really wish the gate agent in San Diego had cared even an ounce to help us as a touch of customer service would've gone a long way. It could've been a different outcome if economy hadn't acknowledged the pilot's announcement.

ALASKA AIRLINES @ SAN DIEGO AIRPORT…read more Departure honestly isn't too bad, especially if you're getting dropped off. I got dropped off around 7 AM, and while it was definitely busy, it felt manageable. From my experience, it really depends on the time you go, but most times I've been to the airport, it hasn't been too chaotic. This time I flew with Alaska Airlines. I'm usually a Delta person, but Alaska kind of won me over with their cheaper ticket pricing. Their drop-off area is one of the first when you enter the departure lane, so it's super convenient and quick to get out. That said, there were a lot of cars and the TSA line looked long, but surprisingly, it only took me about 15 minutes to get through. The terminal itself feels pretty small, low ceilings, a bit cramped, and not my favorite layout. However, the staff were friendly, and the process overall was smooth. I'd still say Delta is my go-to, but if you're flying Alaska, just make sure to go early in case there's traffic or longer lines.

Return trip on May 21st 2026...was awesome. We had a fantastic crew on our return from San Diego to…read moreMCO. Flight started at 09:11 AM PST. .it was straight through. on our return. flight time was only 4 hours 23 minutes Food was great...only Veggie, great sandwich with Croissant... The flight crew was exceptional on our return to Orlando, Florida, USA Alaska airlines folks are good. i wanted to send a special appreciation on my return flight it is not letting me do that Traveled for work to San Diego, CA and returned by Alaska airlines Forgot the wonderful name. who helped me to check in and was truly amazing person. She is a nice girl... she is American. Flight #396 March 21st 2026 SAN-MCO: Outstanding, excellent customer service Jenae needs to be recognized as a Star of the Rew. Other good people we should not forget are : Max, Robert brother and Nice Shelby Ms. Yogita Behan Four you mentioned were in-flight crew--from SAN to MCO on March 21, 2026, on my return from San Diego, CA to Orlando, Florida At the Orlando airport on March 16th, 2026, the day of departure, the agent at the counter who spoke only English was awesome and helpful i did not have her name Both are different cases or scenarios Neither is airport-based. Other one was the crew in Flight #396, Behan Thanks. Sorry to be brutally honest, but please be ethical, have integrity, and be upfront. law of karma will haunt me if i am not straight or honest to Lord Krishna sri Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy "Be Truthful, Honest and Fair"

I called this business at 1-888-738-0699. for assistance. The response time was reasonable, and the…read morefirst representative tried their best to help. I was transferred once, but the second representative handled my issue more effectively and provided the correct information. It wasn't perfect, but overall, it was a workable experience. I'm leaving this review to share my personal experience.

I called this business at 1-888-738-0699. for assistance. The response time was reasonable, and the…read morefirst representative tried their best to help. I was transferred once, but the second representative handled my issue more effectively and provided the correct information. It wasn't perfect, but overall, it was a workable experience. I'm leaving this review to share my personal experience.

I have flown out of the Tijuana airport a few times in my life, the most recent time being last…read moreweek. It was the first time I went to that airport since CBX had been constructed. Hubby and I were headed to Puerto Escondido, which is very expensive and very time-consuming to fly to from the airport in San Diego. However, flight prices and times were much more reasonable from Tijuana. Thanks to CBX, we didn't need to find anyone to cross the border and drive us directly to the airport, especially as our flight departed at 5:40 AM. It was nice to have an easy drop off on this side of the border. Anyway, we were dropped off on the US side, and had pre-purchased CBX tickets online for $50 per person, round trip. I felt that the price was very fair for the staffing and amenities along the way. We had already reserved a rideshare to drive us to CBX, but I saw the secure parking lots and realized that parking there is also a valid, safe option. It appeared that some of the secured parking cost about $30 per day, making it a good option depending how may days you would like to park your car. Anyway, when we entered, there were people guiding us, as it wasn't too crowded at that early hour. You scan your CBX ticket, your boarding pass, and your passport. Then you are able to walk through the barriers. There are escalators and elevators to get to the bridge, and signs stating that there is assistance available for people with disabilities. The bridge was clean and air-conditioned. We walked through customs just prior to entering the Tijuana airport. When I had learned about CBX, I was reluctant. A friend of mine told me that she had walked much further in various airports. It is true. The walk is short and easy Upon coming back to the states, we learned that there were several taco and other food trucks on the US side of CBX, as well as Starbucks and a well-known mall pretzel company. All in all, I am grateful to have a way to access the TJ airoprt in a very easy and affordable way. I plan to continue to use CBX for more affordable flights south of the border.

Easy peasy. With CBX, San Diego County basically gets a bonus airport out of TIJ that offers more…read moredirect flights, especially to other parts of Mexico. I used CBX to fly from TIJ to San Miguel Allende 10 years ago, and recently to Cancun. Both times were uneventful, exactly how I like my airport experiences to be. Purchase your CBX pass and parking ahead of time. Parking is priced cheapest in the dirt lot and most expensive in the covered/paved lot. I prefer the Goldilocks of uncovered paved in Lot A up front. Upon arrival, scan your CBX ticket and boarding pass (you can link them and just scan boarding pass as well, but don't need to). Same on the way back.