--Everything was on time, easy boarding, easy exit, no frills and no fuss!--…read more This is my third flight on Spirit. I previously flew Southwest, but their prices have been getting more ridiculous so I finally tried out Spirit, in 2025. I am now a fan! I have flown one other budget airline (in Europe) before, which left a super bad taste in my mouth, so I was hesitant to fly another budget airline. Flying from socal to norcal (flight time: 1 hour 6 minutes) for $30, I wasn't really expecting much, just that it got me there on time in one piece. I expected them to nickle and dime me and measure my luggage, but none of that happened! The personal item size allowance in America (18x14x8) is way more generous than in Europe. My giant tote bag easily fit in the designated box. I didn't see them try to give anyone a hard time about luggage size at all. What surprised me the most was the flight itself. Planing and deplaning was easier because most people didn't have carry-ons. There were also no snacks (unless you bought some from them), so there was hardly any trash and the seats were way cleaner. Sure the seats don't recline and aren't as cushiony, but it's totally negligible for my short flights. I'm short so the legroom was plenty for me. Not really sure how they make profit charging $30 a flight (during off peak hours), with $20 of it going to airport/government fees, but nonetheless I enjoyed 3/3 of my flights with Spirit!

Kudos to Spirit Airlines for having a last minute flight for me to be able to catch Monday Night…read moreFootball at the Bay Area! No drama, just a basic flight, with a seat and seatbelt. Service with a smile was all I needed and most importantly to get to my destination. A million thank yous!

I had a partial pleasant flight experience with American Airlines, but in the beginning of the…read morepre-departure, I had some ticket issues that I had to let go for my peace of mind . The flight was booked, and unfortunately my daughter could not make the trip due to work reasons. So, I had to cancel which was done early on, abiding by American Airlines cancellation policy, but they issued a flight credit instead of a refund . I was on the phone with them going back and forth trying to make them be accountable for their own legal travel guidelines, and I was on the phone with various representatives who loved to tell me they can help and issue the refund, but they never did refund me! I could have complained to my bank, but they took out all the mental energy in my system that I just let it go! I was on the phone with them trying to get the refund about four different occasions (each representative) assuring me they could help, and some could not, that I gave up the fight to preserve my mental health. Why did they not follow their own travel (legal) guidelines)? They can get in trouble if they continue to not abide by their own legal travel guidelines. I was already taking time to prepare for this important trip and did not need added anxiety and stress on my plate. How many times does a customer need to be on the phone to get successful and satisfactory results? It should take one phone call to do that. Due to this inability to refund my money, and not abiding by their legal guidelines, even having their own customer service representatives on the phone telling you don't worry we will get you a refund, and it never happened. That is a real problem! The flight itself was smooth with no complications, but it needed to be effortless with my entire experience! In the future, I might fly Delta. Hopefully, American Airlines will take steps to improve in the areas that need attention to regain the trust of their travelers.

Never doing any business with American Airlines again!…read more I purchased tickets to Japan from AA, with the flight operated by Japan Airlines AA's email states: "If your flight is operated by a partner airline, see the other airline's website for carry-on and checked bag policies." Japan airline states "2 free checked bags" But they charged me extra fees for every checked bag I had, stating it was AA's decision. Both airlines had no idea what the policy was and they had to call each other to figure it out for 30 minutes. If I don't sign for the extra charges, my luggage doesn't go on the flight. The service being sold had very unclear terms and they have denied the dispute, stating I knew what I signed up for initially, and that I had signed for the charges at the airport. Total Catch-22 THIS COMPANY IS A TOTAL SCAM 0/5 stars. Fool me once shame on me. But I won't let them fool me or anyone else twice. (Prior to purchasing, I even looked up what other customers had to say about baggage policies on codeshare flights, and they all say it follows the operating airline. Which AA is denying)

ALASKA AIRLINES @ SAN DIEGO AIRPORT…read more Departure honestly isn't too bad, especially if you're getting dropped off. I got dropped off around 7 AM, and while it was definitely busy, it felt manageable. From my experience, it really depends on the time you go, but most times I've been to the airport, it hasn't been too chaotic. This time I flew with Alaska Airlines. I'm usually a Delta person, but Alaska kind of won me over with their cheaper ticket pricing. Their drop-off area is one of the first when you enter the departure lane, so it's super convenient and quick to get out. That said, there were a lot of cars and the TSA line looked long, but surprisingly, it only took me about 15 minutes to get through. The terminal itself feels pretty small, low ceilings, a bit cramped, and not my favorite layout. However, the staff were friendly, and the process overall was smooth. I'd still say Delta is my go-to, but if you're flying Alaska, just make sure to go early in case there's traffic or longer lines.

Return trip on May 21st 2026...was awesome. We had a fantastic crew on our return from San Diego to…read moreMCO. Flight started at 09:11 AM PST. .it was straight through. on our return. flight time was only 4 hours 23 minutes Food was great...only Veggie, great sandwich with Croissant... The flight crew was exceptional on our return to Orlando, Florida, USA Alaska airlines folks are good. i wanted to send a special appreciation on my return flight it is not letting me do that Traveled for work to San Diego, CA and returned by Alaska airlines Forgot the wonderful name. who helped me to check in and was truly amazing person. She is a nice girl... she is American. Flight #396 March 21st 2026 SAN-MCO: Outstanding, excellent customer service Jenae needs to be recognized as a Star of the Rew. Other good people we should not forget are : Max, Robert brother and Nice Shelby Ms. Yogita Behan Four you mentioned were in-flight crew--from SAN to MCO on March 21, 2026, on my return from San Diego, CA to Orlando, Florida At the Orlando airport on March 16th, 2026, the day of departure, the agent at the counter who spoke only English was awesome and helpful i did not have her name Both are different cases or scenarios Neither is airport-based. Other one was the crew in Flight #396, Behan Thanks. Sorry to be brutally honest, but please be ethical, have integrity, and be upfront. law of karma will haunt me if i am not straight or honest to Lord Krishna sri Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy "Be Truthful, Honest and Fair"

Delta is my primary airline and I have the Delta Rewards AMEX as well as status with the airline…read morefor upgrades, early boarding, free baggage, etc. etc. It pays to have loyalty bc drop-off of bags with the priority line, free bag check, upgrades automatically, all that is fabulous. Additionally, Delta still has the best app of all with prompt and accurate baggage tracking, easy flight and gate updates, and super easy to use and navigate for re-booking due to weather or other issues where they will notify you and you can select and re-book flights immediately. We have done this several times with no issue and it has saved us in the end. Recently, flew in with Delta for a work trip and had no issues at all - all flights (four total) ended up leaving early and arrived 10-20 minutes early. Bags were off the plane within 20 minutes and I was on my way. No airline is perfect, there are issues sometimes, but Delta tends to have good customer service and responds to emails and complaints and I am loyal to them for these reasons.

We are currently having a major (serious) issue with international Delta tickets flying in just…read morefour days! For three days now we have been trying to talk with ANYONE @ Delta about this issue with no luck @ even being able to speak with anyone with any authority. TIME IS OF THE ESSENCE! Can anyone help us?!? We registered a complaint online three days ago (4/12)as we have been told by a Delta phone agent that the ticket mess up was the fault of the Delta agent we booked with on our date of purchase Dec 2nd. Flight 290 LAX to Paris on 4/18. Three passengers. Serious issue. Involves a 7 yr old child. WHO CAN HELP US?!?

We've flown with Southwest Airlines through all of the recent transitions and honestly have had a…read morepretty decent experience overall. We haven't run into any major issues, and the flights, staff, and overall process have continued to be reliable and smooth for us. The only downside we've experienced is with the Companion Pass process. It's frustrating not being able to book the companion ticket early on your own, and then having to call later to get the companion added and the credits adjusted. It would make the experience much more convenient if that process could be handled automatically during booking. Other than that, Southwest has continued to provide a positive and dependable travel experience for us.

They put a 300lbs dude in the middle that is forcing me into the aisle where I'm being shoved back…read moreinto seat by crew. They did not abide by their own regulations that customers need to at least fit into their own seats Pax said he was a last minute booking so it's on Southwest not to measure the pax. Instead they force an a list pax who paid $267 one way into this scenario. At minimum should refund me miles for this leg at $267. Just horrible.

Still love JetBlue!…read more The priority boarding extra leg space and TVs make it a great flight. The only issue is with this hub there seems to be more delays than leaving Boston. So far only 25 percent of my flights leave on time. From Boston not as single delay at all. Luckily I never had a flight get cancelled. On my last trip a majority of the TVs were not working. They kept restarting. I also had the worst passengers sitting in front of me. They took up Two rows and they were out of control the entire trip. They could not control their kids. It was horrible and like a scene from Outbreak. They kept coughing all over the place, they would also stand up on the seats and cough in your face. . Wouldn't doubt if it was the flu or something. The kids kept jumping on the seat and screaming and crying. They could not control the kids. The entire family manned 1 bathroom for like 1/2 the trip. At one point the father apologized to me because the kept throwing and losing crayons and the would end up in my row behind them. Why not control your kids instead? The was a nightmare flight. I was going to ask for another seat but didn't want to make a big deal of it. At one point the father kept knocking on the bathroom door when somone else was in there. You took up the bathroom the entire trip, maybe others now need to use it. I could hear other passengers complain about them but not sure if they said anything. This was like Romper Room and Daddy Day Care all mixed in one. I feel bad for anyone else that has to get on a plane with them. Ok my rant is over. Just wish a flight attendant woulda told them to relax. And keep seated. lol. Can't really blame JeTblue for the passengers so I'm giving this trip a 3.75 lol.

The gate agent for JetBlue was so unhelpful on our recent trip. Our flight leaving San Diego was…read moredelayed by about an hour, which caused our connection to become extremely tight. My boyfriend walked up and asked if we could be moved closer to the front of the plane given the circumstances and she waved him away without even looking at our itinerary. Told him the gates were close together in Boston. The plane had several open seats closer to the front, so this would not have been a burden on her. The flight attendant on the plane was much more helpful, and the pilot made an announcement that a few folks had extremely tight connections so please remain seated unless you were one of them. Every single person in economy stayed seated, but I guess the announcement didn't reach the privileged, self-centered folks in first, as they ALL stood up and a woman told my boyfriend to move so she could grab her luggage. He said no, and I explained we had an extremely tight connection. A man in an Aloha Brewing shirt barked at me that everyone had tight connections. He started becoming very irritated and the woman in front of him told him that it was too early in the day to fight me. So that was fun. I hope dude felt really good about himself for going off on a girl. Anyway, he said he was going to New York so I checked the flights to New York. His connection was not tight. He was just rude. I recognize this is unrelated commentary but it's helpful context in the grand scheme of my experience. Our connecting plane was nowhere near the gate when we disembarked, so we had to run through the airport to another part of Terminal C in Boston. A JetBlue agent there asked where we were running to and said she'd call the plane to ask them to hold it for us. They did. JetBlue in Boston was stellar. All's well that ends well in the end, and the FA/pilot really did save the day, but I really wish the gate agent in San Diego had cared even an ounce to help us as a touch of customer service would've gone a long way. It could've been a different outcome if economy hadn't acknowledged the pilot's announcement.

I called this business at 1-888-738-0699. for assistance. The response time was reasonable, and the…read morefirst representative tried their best to help. I was transferred once, but the second representative handled my issue more effectively and provided the correct information. It wasn't perfect, but overall, it was a workable experience. I'm leaving this review to share my personal experience.

I called this business at 1-888-738-0699. for assistance. The response time was reasonable, and the…read morefirst representative tried their best to help. I was transferred once, but the second representative handled my issue more effectively and provided the correct information. It wasn't perfect, but overall, it was a workable experience. I'm leaving this review to share my personal experience.

I needed assistance and decided to call this business at 1{877}982_20.11. The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information.  It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Just an absolute nightmare to deal with, they do not have a direct line to customer service. You…read morehave to download WhatsApp in order to text (not speak) to a CSR. Even then they are difficult to get a hold of and are not speaking to you 1:1 at any point. Responses often take 3-5 minutes and by then you might have given up. If you buy a ticket with Volaris, know it's the Metro Bus of the skies and that comes with a lot of baggage.

I called this business at 1-888-738-0699. for assistance. The response time was reasonable, and the…read morefirst representative tried their best to help. I was transferred once, but the second representative handled my issue more effectively and provided the correct information. It wasn't perfect, but overall, it was a workable experience. I'm leaving this review to share my personal experience.

I needed assistance and decided to call this business at 1888738O699. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

We flew Volaris after passing through CBX in San Diego, so we flew them domestically from Tijuana…read moreto Cabo. All in all, using Volaris was an okay experience. They seem very similar to Spirit in the way of cost and pricing set up. Everything is piece rate, so you want better boarding? Buy it. Want to choose your seat ahead of time? Buy it. Want a soda or snack on board? Buy that too. So the cost is no frills, just the flight, everything else is an add-on. It's not wildly expensive, but can add up quickly. The boarding process was beyond chaotic. The groups are massive, and once everyone lines up, the lines stretch well into the terminal depending on where your gate is. A few things I appreciated were the flight attendants keeping the luggage bins closed for the first few rows while boarding happens. They didn't open them until people in those rows began being seated. This and upon landing, they didn't allow the whole plane to stand up at once, they controlled this as well. Nice touches that I wish a few other airlines would adopt. Service was friendly and helpful at the gates and on board. Overall, a solid 3.5 as an airline overall. I wouldn't mind flying Volaris again when back in Mexico.

If I could give this airline 0 stars I would! PLEASE DO NOT WASTE YOUR MONEY WITH THEM. Poor…read morecostumer service. The employees showed no compassion for my family. Fly with Viva or other airlines that travel to Mexico. I HATE YOU VOLARIS! La aerolínea VOLARIS es de lo peor. NO GASTEN SU DINERO CON ESTA AEROLÍNEA. No les importa si tienes una emergencia familiar. Ellos venden boletos de más sin avisar que si no ay espacio no te dejan subir al avión. No seas la persona que se queda sin el vuelo, viaja con otra aerolínea.