Delta is my primary airline and I have the Delta Rewards AMEX as well as status with the airline for upgrades, early boarding, free baggage, etc. etc. It pays to have loyalty bc drop-off of bags with the priority line, free bag check, upgrades automatically, all that is fabulous. Additionally, Delta still has the best app of all with prompt and accurate baggage tracking, easy flight and gate updates, and super easy to use and navigate for re-booking due to weather or other issues where they will notify you and you can select and re-book flights immediately. We have done this several times with no issue and it has saved us in the end. Recently, flew in with Delta for a work trip and had no issues at all - all flights (four total) ended up leaving early and arrived 10-20 minutes early. Bags were off the plane within 20 minutes and I was on my way. No airline is perfect, there are issues sometimes, but Delta tends to have good customer service and responds to emails and complaints and I am loyal to them for these reasons. read more

Delta Air Lines - Airlines Near Me - San Diego, California

See all

We are currently having a major (serious) issue with international Delta tickets flying in just four days! For three days now we have been trying to talk with ANYONE @ Delta about this issue with no luck @ even being able to speak with anyone with any authority. TIME IS OF THE ESSENCE! Can anyone help us?!? We registered a complaint online three days ago (4/12)as we have been told by a Delta phone agent that the ticket mess up was the fault of the Delta agent we booked with on our date of purchase Dec 2nd. Flight 290 LAX to Paris on 4/18. Three passengers. Serious issue. Involves a 7 yr old child. WHO CAN HELP US?!? read more

This is my favorite airline to travel. I have had all excellent experiences flying Delta. They are pricey with their tickets, but with the excellent customer service it is reasonably priced. To sum it all up, you get what you pay for. With Delta, you are paying for excellent customer service, awesome pilots, and top notch meals, drinks, snacks, and beverages onboard. The entertainment and TVs are always reliably working on my flights, and they offer headphones as well. I appreciate the flight crew and their commitment to ensure that all passengers are comfortable, being respected by other passengers, and that we get to our locations on time and early. My flight from JFK to SD was great. The flight crew serviced us all so well. They were kind, customer service oriented, they were polite, and super reliable. They should train the other airlines on how to set this great standard. They are celebrating their 100 years in flight service and it SHOWS! Go Delta Airlines! read more

See all

Hello Customer Relations Team, I am requesting formal executive-level review of a significant service disruption during my recent itinerary. My original flight was disrupted by a 3-hour delay on the first segment, and I was not properly protected onto my connecting flight. This resulted in a complete breakdown of my travel plan, including additional cost, time loss, and avoidable inconvenience. Since the disruption, I have spoken with four separate representatives in an attempt to resolve this issue. Despite these contacts, I have not received a substantive resolution, only repeated procedural explanations that do not address the actual impact. At this stage, I am requesting formal remediation in one of the following forms: * Upgrade on the impacted routing, or * 100,000 SkyMiles, or * $2,000 travel voucher, or * $600 cash compensation as the minimum acceptable resolution If this cannot be approved at your level, please escalate this to a Customer Relations or executive-authorized representative who can make a determination. I am also requesting written confirmation that this case has been formally documented and reviewed. I am seeking a timely resolution without further delays or repetition of policy explanations that do not address the outcome of this disruption. Thank you, read more

I've heard so many people talk trash on Delta and I really don't get it. Actually, maybe I do. Airlines will send people into a frenzy when delayed or cancelled prompting a bad review. Can't blame them. Me on the other hand had a great flight with Delta the last time I went to Vegas. I had purchased my ticket in advance and the hop, skip, and a jump only cost me about $90ish. The flight was on time, the staff was kind, and that little plane did the only job that I wanted it to, get me to Vegas and back safely. Job well done, Delta! read more

WHEELS UP (3.4 stars) I can't say what's my favorite airline. Haven't chosen one because one hasn't truly stand out nor do I travel enough to make a choice. I've noticed every time I flew other airlines out of SAN, there is always a delay. Not with Delta. Even during the government shutdown, they manage to keep up with schedule or even leave early and arrive on time or early. Flight comfort is average. Service is great. They do push to get everyone seated and lugged stored. In flight, the snack offerings are sun chips, biscoff cookies, or cheez-its. Variety of drinks to choose from. The one thing I noticed is that they always need people to check in bags. So at the counter they offer a lot of perks if you decide to check your bag in. Which scares me because people do carry lithium batteries in their carry on and if that gets checked in because there are perks being offered that can a risk. I wish they would check those bags before storing them with the rest of the checked in bags that have been vetted for such items. I plan to write them a letter about this. Until the next review... read more

Despite eventual disappointments, every time I fly them, they are still my go to airline for most of my travel. I saved up many points during my business travel years so we could take a family vacation to Marc some milestone birthdays. I qualified for free air travel between the East Coast and the West Coast using points alone. So I pushed the envelope and paid a couple of hundred dollars extra for each of us to fly first class from east to West. The first leg from HPN to Atlanta worked wonderfully. The connection however, was a disappointment. I am pretty sure that the seat we were assigned was a coach or possibly a Comfort class seat that they crammed into first class cabin. The service was very good, but the ride was not comfortable, especially since I have been dealing with some medical issues. Add to that, one of the three main suitcases that we checked in in White Plains at the same time did not make the flight. We were left without bags on our first night in San Francisco. Delta, what the heck are you doing? Not having those items meant that we changed our evening plans - another disappointment. So when I asked if I would recommend Delta, I guess that all depends. I haven't yet reached out to Customer Care as we just returned home, but let's see how that works out and I'll report back read more

See all

You let customers take off their shoes, expose their bare feet, and rub a toxic smelling , flammable, foot rub. No flight attendants on DL 712 from ATL to SAN on 2/19/2026 did anything about it. The disgusting people doing this were in seats 22D and 22E. I'm going to complain to the FAA how this directly affected the safety of passengers and the flight. read more

Delta: The Least Worst Of The Domestic Airlines! When all the domestic carriers jostled to accommodate people traveling once again and to turn traveler demand into profit, Delta has come out as delivering the best domestic product for the most reasonable pricing. Their cancellation policies remain generous -- I even cancelled a Basic Economy ticket and got all my FF miles returned and service fees refunded within a minute. With First, they serve the closest thing to Real Food that you'll find in a tube traversing the US. And Delta One remains the best domestic airline product when traveling internationally -- although you already know that when traveling internationally, use just about any foreign airline for the best experience. In the meantime, when I have to get around the US, I try to do Delta. read more

Our recent flight with Delta Flight 2613 from San Diego to Seattle was absolutely incredible, thanks in large part to Michael's outstanding customer service in first class! As a Diamond Club medallion member who flies frequently, I've rarely experienced service of this caliber. Michael was attentive and personable throughout the entire flight. He truly deserves to train all your flight attendants! A solid 5 stars! read more

Not the most comfortable airline, but they get their job done, I requested the wheel chair assistant for my Mom, and they did just that, some of them gave us attitude which was uncalled for, so they didn't get pay enough so they have to rely on senior citizens tips now, for real though. Their airplane's food was kinda hit and miss, until you hit international water, you got better food, but when you landed back to the US, their food always weird. And yeah, they did delay my luggages, luckily they delivered them to my place the following day, thank God I didn't lose them because I have to recheck them at LAX read more

Delta Air Lines - Airlines Near Me - San Diego, California

See all

I love Delta Airlines! I've been flying them for years and have had nothing but great experiences. I've had weather delays and cancelled flights, even got stuck a few times... it's the customer service that makes every flight bearable. This is my preferred airline. I like their hubs too. I've been flying through Detroit for connections since Northwest was an Airline. ATL and Salt Lake are also beautiful. Recently, I've been connecting through LAX which is probably the most beautiful airport of them all. Delta does a great job with their club accesses at each of these locations as well. Overall great airline! read more

Five stars to the flight crew on DL2145 from Minneapolis to San Diego on March 6th that was able to retrieve my AirPod that fell down between the seats. It saved me from having to wait over an hour for maintenance to arrive. read more

Delta Airlines is the best. Their flights are usually on time. The planes are nicer than other airlines. The staff are friendly. I try to fly Delta whenever possible. Oh! The loyalty points are easy to use. read more

Delta Air Lines - Back to NYC! My favorite. #IloveNewYork - Airlines Near Me - San Diego, California

My 1st experience with Delta was a nightmare. Rude customer service (on the phone and at the check in). Flights were delayed, then cancelled (with no information relayed to the passengers until hours later). Requested a refund to make up for having to adjust plans at our destination, but was given a voucher for the airline itself... which was only good for a few months. Total joke. I had attempted to avoid flying with them again, but wound up having to book a flight where they handled the last leg of the flight. Flight wound up getting delayed then cancelled due to poor weather. Airline was completely unprepared for the cancellation, stranding so many people at LAX. Our only options were to wait until the next day, or find our own way home. Most folks decided to try to find their own way to get home, however, we wound up having to wait several hours before we could even get our luggage. Also, trying to contact their customer service on the phone is at least a 45 minute to an hour process, and trying to get a refund is a joke. Total scam. read more

The ticketing agent Sky was amazing!! She was friendly and happy, and went out of her way to help not just me, but everyone in line. She was working by herself for anyone not Priority, while Priority had 5 agents working. She had the expertise and knowledge and really made a difference! I would give her 6 out of 5 stars! I hope you get Sky when checking in! read more

I am putting a complaint on one of the front desk receptionist Aaron. Our flight was delayed and we decided to stay in our layover city. Aaron did not let us take our carry on with us even though other people on front and behind us took their carry on with them. He tried to force us to check in our luggage and accused us of "skipplagging". We have professional careers and we always use delta to fly when we need to do business meetings. He shut the doors to the flight and forced us on the next flight. This was very unprofessional and we are putting a formal complaint with the head quarters of delta. We took a video of this unprofessional behavior of Aaron. read more

Delta Air Lines - Aaron - Airlines Near Me - San Diego, California

If you fly Delta quite often then you know when you have status it makes somewhat of a difference. The better your status, the better the perks. I get upgraded once I hit the submit button when purchasing my ticket. read more

Delays, cancelations... delays, delays... thats the name of the game in post pandemic travel. I had a conference in Carlsbad and my flights to and from San Diego were a horror show. Flying out of Fort Wayne to Atlanta, they overbooked the flight. So what do they do, hold you hostage until someone takes a pittance to go on a later flight, they got $200... boarding delayed by 20 or so minutes. They then have us board the plane. It is hot as heck, we are sweating in there, wondering what is wrong with the plane and waiting for take off for another 20 minutes. They then say, we have to get off the plane because there is no potable water and the environmental controls aren't working. Its too hot to fly. Well why wasn't this caught before we boarded?!?!? We have to deplane, go to the other side of the airport and reboard a different aircraft. I was supposed to have a 2 hour layover in Atlanta, I had to run for the plane and many missed their flights. My next flight from Atlanta to San Diego, yup delay in taking off. By the time I got to San Diego, I was dead tired. Then there was my flight back... oh boy. I had just left a dinner where I had a good time and a bunch of drinks, I am staggering to my hotel at midnight and get a text saying my flight was canceled. Wait what?!?! So i had to get on the phone with Delta at midnight to reschedule. Wonderful! So i get rebooked for later than my last flight and then have a connecting flight from Minneapolis back to Fort Wayne. Thing is not only is my first flight later, I now have a 5 hour layover in Minneapolis! Five!!!! I shouldn't have to spend from 8 am to 9pm to fly across the country. Keep in mind i still have to get from Carlsbad to San Diego to fly... and drive an hour from Fort Wayne home... FAA needs to put its pants on and stop this... all the airlines are taking advantage of passengers. This is abusive. read more

See all

I am a big Delta loyal since I used to live in Atlanta for many years. After more than 1.6 million miles, I still enjoy the service and the aircrafts. This last time I flew into SAN on an Airbus 321 on Delta Comfort and it was roomy and very pleasant. Lots of visual entertainment choices as well as free drinks and premium snacks (I love their Kettle Chips !). Most of the flights out of SAN go to ATL, MSP, SLC or DTW. From one of these hubs you can fly anywhere in the world. read more

See all

Fantastic to get Main Boarding 2, Yay, only 2nd to be called, not so much. There are at least 10 different boarding levels, therefore Main2 is actually 8th boarding place, all airlines use this deceptive tactic. #Delta will also ask prior to boarding Main cabin 2, if anyone from any boarding levels (which is only 2 below Main) want to check-in bags they can jump ahead and board after check-in. They do have free wifi on plane & plug ins along with a few free movies. The free wifi, sets them apart from other airlines read more

Delta Air Lines - Airlines Near Me - San Diego, California

Had no issues flying Delta this time around. My bags were there when I got there. We mostly boarded on time. I just wish that for longer flights you didn't have to pay for a meal on board.... read more

See all

First round trip with delta and it was amazing. It was interesting that most of the announcements were prerecorded. It was my first ERJ where there were no exits over the wings. The plane was so new and beautiful inside with neon light strips. I didn't interact with the staff too much however ever seemed friendly and supporting breast cancer. The landing was smooth and the only thing that could have made the flight better is more trips around the world and first class! Until I fly again I can't wait for the next adventure. read more

See all

My Flight was delayed three hours. Delta offered Poor communication and Poor alternative flight options. The claim was that there were "too many planes in the sky" according to the Air Traffic Controller. I'm not convinced. read more

Came here while flying to Atlanta. The boarding process was easy . However, it would've been nice if the announcements were made louder.

My family of 5 went to Canada, BC and took Delta from San Diego to SeaTac, there and back. My highlights: - The baggage/check-in's: professional staff, friendly. - The Flights: in Coach and full flights both times, yes but not too much of a hassle. Again, air-staff (can we still say flight attendants or not?) who were both engaging as well as professional. CASE IN POINT: there was this one NOOB passenger who sat in the row behind us watching a movie or something w/o earbuds...IN MY MiND I wanted to forget my anger management training and shove his face in his laptop. IN REALITY I calmly asked the staff (in my '50's Mad Men' voice) "Excuse me, flight attendant-guy. My wife and I are trying to sleep; could you ask the guy behind us to use earbuds or set his laptop on subtitles? Please and thanks." The NOOB passenger actually did it, no hassle. Problem solved! - HIGHLIGHT: At the San Diego terminal, some seats had charger plug-in built into the seats...VERY NICE! We'll probably fly Delta again, as long as the prices are worth it. read more

Delta Air Lines - Built-in charging stations in the seats (San Diego terminal)? SMART! - Airlines Near Me - San Diego, California

we were on a flight from Spokane to San Diego with a change of plane in Seattle. Unfotunately we were delayed on the runway and by the time we got off the plane, we had 15 minutes to make my connecing flight. Unfottunately the connection was in the S terminal and we debarked in the B terminal. We had to go down to the end of the terminal, down 3 flights of stairs to get to a train that took us to the right terminal. Then walk past 6 gates! We got there and the boarding areas was empty as they were about to close the doors! The gate agent was amazing and knew we were the last two people to board and even knew our seat numbers. Once on the plane..which was full .by the way,. another flight attendend got us to our seats and even showed us where there was an empty bin for our carryon. Amazing help and customer service. Much appreciated. Sign me breathless in Seattle. read more

Wow wow wow where does one begin? I really hope my experience was an anomaly because I've been using delta solely for the past decade or so. But today ? Today they lost one of my bags, put it on another flight, and cost me the first day of my trip. The bag finally landed in San Diego, and they agreed to have someone deliver it to my hotel. My original flight landed at 9, the bag landed in SD at 11. They told me I would get it no later than 4 pm. I got the bag about 20 minutes ago (6 pm). That's a full shift. A full day without the stuff I need to do what I came here to do. But that's not even the problem: How? How does this bag survive 10 army years and some deployments but not a delta flight to SD? These people dropped my bag off at my hotel's front desk with zero cares to give. Absolutely unacceptable. read more

Delta Air Lines - Are y'all really sorry though? so sorry that you delivered a bag that you desecrated with no remorse or explanation ? - Airlines Near Me - San Diego, California

See all

I had an appointment with a client and booked this flight in order to make it on time, and we have been sitting on the runway for over an hour after boarding 30 minutes late. And now I'm going to miss this appointment due to this airlines poor time management. read more

So, waiting in line for an hour (starting 5am) to check in my bag, along with a huge crowd. The agent who is controlling traffic, let's late customers cut in and get in front of us because 'they are late for their flight'. I understand doing that for 1-2 people, but 10 (and counting)?? And when we complained, the agent said that this decision comes from management and he is following management instructions. The rest of us can be getting stressed out, to accommodate latecomers... Air travel is stressful, and I completely understand when circumstances prevent people from coming as early as appropriate. However, bad planning from Delta. They can accommodate those who are waiting in line for an hour, along with the late ones. Bad customer service, bad attitude, poor choices and I am thinking that this is the last time I am traveling with Delta. There are other airlines ... read more

Delta Air Lines - Airlines Near Me - San Diego, California

I will never fly delta airlines again, I was takin a flight to Japan, the before they changed my flight and put me on the back of plane, when I paid for premium select, I notified them of my payment and lady was rude and said I would have to call and get my money back, I then called the day after trip no then notified that I would have to wait till my entire trip was done or I wouldn't get my money back. I demanded my money back and lady put me on hold for 45 minutes, and said a case was opened. She noted that she saw I was Down graded. I understand things happens , ,but the way I was treated with disrespect was ridiculous 3 days later and still have not got my money back. Beware of flying delta if things go wrong on their part, they will string you along Linda(San Diego) read more

Even though this was a minute ago, I wanted to give a shout out to a agent who helped my clients out when I was working as a migrant hotel case manager at Catholic charities. I've had many inappropriate comments from Airline agents across San Diego international airport, such as Spirit airlines, American Airlines and including Delta airlines, regarding our work supporting our migrants families traveling to their sponsors. I will not forget the positivity and support from a Heidi Johnson who helped out not only with the best customer support and timelines with checking in our migrant families tickets, but also helped in answering their questions with her (much more than proficient mine) Spanish. Thank you Heidi for making our newly arrived migrants and refugees feel so welcomed and supported!!! read more

Please don't judge me in regards to the public health, but I have been on 5 international/domestic round trip flights in 2021. I will not let my travelling slow down yet. All those flights allow me to catch up on Yelp reviews! At San Diego International Airport, I feel that the Delta employees at the check in counter seem to be the friendliest, along with those of Hawaiian Air. I have seen many frustrated customers complain to the employees of missed paperwork for Covid reasons or not catching the flight because their Uber slow (i.e not taking responsibility of their own actions) and the Delta employees are still courteous. Big thanks to the Delta Airlines employees who show up! read more

We really enjoy flying Delta. We went to the check-in desk and were greeted by Monica a very friendly and helpful agent. She took care of our bags and got us squared away in no time. We made our way to the gate and got boarded by the Gate Agent with no problems. Our plane was a very large Airbus and there was a little more leg room than some of the smaller planes we fly and it helped that we got upgraded to Comfort Seating. The flight to Atlanta was smooth and uneventful and we even arrived to our gate a little early. The Flight Attendants were very courteous and there were enough of them to get everyone served and even gave out some seconds. read more

Delta Air Lines - Comfort Seating - Airlines Near Me - San Diego, California

Kristina was so helpful tonight on my redeye to Atlanta. There was a woman who was less than kind to her and barged through another family I want to note that Kristina handled professionally like a champ. Thank you again!! read more

Friendly staff. They sanitize the plane before u get on. They seem to be trying real hard to follow guidelines for covid. They provide a snack n also give u headphones so u can watch movies or play games. I flew by myself n we arrived on time. No delays at all. I would Definitely use them again. read more

Delta Air Lines - Airlines Near Me - San Diego, California

See all

I understand the short staff but oh men ... after waiting for more than 10hrs.. wasted my time read more

Delta Air Lines - More than 10hrs of waiting on the phone. I was not able to take picture of the 10th hr because they just dropped the call! - Airlines Near Me - San Diego, California

Never book a vacation with Delta this is a horrible company!!! I had to cancel a vacation where I also got the insurance. When I asked where my refund was they reply it's taking 4 to 6 weeks to get back. But if you want to book another vacation well they can expedite that. What kind of a scam is this why can't you expedite my refund- read more

Before boarding they announced the overhead bins were full and forced me to check my bag. I had breakable items in there that I had to remove abs now carry in my hand, through Seattle with a layover. As you can see there were plenty of spaces left for bags! Plus the boarding process. They did rows up to 15, then back of plane rows 30-33. Then 25 - 30. Then they did a free for all... all rows. WTH. read more

Delta Air Lines - Empty overhead bins - Airlines Near Me - San Diego, California

See all

Took me a while to post this but here it is: This TSA from Delta Airlines SUCKS!! We traveled last month, while going through security, we were unaware that our 10yr old daughter had slipped her hair conditioner in her luggage This particular TSA proceeded to follow us all the way to the end to literally bark at us stating that we should follow the rules, that we must have all the time to be waiting around, that if we didn't care to be delayed ... WOW, she went on and on; we explained the situation--and of course we were not the only ones being stopped--there were others; but for whatever reason, she decided to pick on us. Finally, and after again explaining the situation;I asked the next worker to please allow me to speak to the Supervisor; to which we were directed. TSA quickly went all the way back to her initial spot,and kept on barking from there. While speaking to her Supervisor, this TSA approached us and continued to bark. She even mentioned that she doesn't get paid enough, to which my husband then advised her to QUIT if she wasn't happy working there. Her Supervisor ended up apologizing and we went on our happy way. I just don't understand why this person thought she could scold us, for something simple, that she gets paid for to do, raising her voice at us, while other people were already complaining for being rude to us and others...maybe she shouldn't be there. read more

Delta Air Lines - RUDE, SOUR TSA at Delta Airlines. - Airlines Near Me - San Diego, California