The phone service terrible part failed within the warranty parameters still gave me trouble, then…read morecould not provide another part Definitely not a parts place for me

Didn't have what I needed, but knew what it was and was able to tell me where to get it. Solid…read moreplace in my book!

Ivan was so kind and helpful and replaced my brake lights so we could get back on the road to my…read moredaughter's competition.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

the store at 915 Joe Frank had one employee who would help with anything, batteries etc...I…read morerecently found out he was let go by a very rude man who claimed he was the manage. I will never buy from this store again, this man said he was the manager and I asked him to read my check engine light, you would've thought I asked him for money of something, if this man is your manage, the hiring pool must be desperate. The man they fired would give the code and look it up, I will never stop at this store again

I don't buy many parts anymore but the staff is always helpful when I do. The computer system they…read moreuse is pretty reliable with referencing parts options

Wow What Service. Before Amazon or other delivery services, there were people who walked up to you…read moresaid hello\good morning and spoke to you as if you were friends. These people come to your door, provide essentials like milk or the mail, even potato chips smiling and understanding the importance of how their service was a part of your days success. When you could go get gas, someone would come out and pump the gas for you and even wash your windshield. That is B-RADS Tool Wagon. Mr. Brad Bretz is all about service. If he doesn't have the tool, toolbox or required part he will soon. Quality, Service and Character. We placed an ordered and in less than 24 hours had all the tools to work on the car. It is refreshing when everyone else has gone to self-serve or making you talk to a computer that you can find B-RADS Tools. The focus is on you the customer, voice to voice and face to face. I am happy to have found Brad and his B-RAD tools.

Prices are too high, they are always out of stock. Employees are always standing around like they…read morehave nothing to do.

Formerly known as Auto Parts Company (APCo, as it was known locally), now The T.A.C.K. Company, dba…read moreCARQUEST of Georgia, a local family owned and operated business in Cartersville, Ga. with locations in Cartersville, Carrollton, Rockmart, Rome & more to come. After the passing of the previous owner, Lawrence Pritchard, on July 1, 2019, the estate placed the business for sale, as day-to-day operations continued. As of April 1, 2021, The T.A.C.K. Company L.L.C., took ownership of the former Auto Parts Company, reopening as CARQUEST of Georgia, With a new look, a new drive to serve the customers and the surrounding community, CARQUEST of Georgia looks to the future and sees bright things ahead.

Was pressure-sold a 2026 CR-V pretty unethically in October by Cris! The moment I showed even a…read morehint of considering backing out of the deal I was met with "OH DONT WORRY YOU CAN JUST REFINANCE ITS FINE DONT WORRY" I in fact could not refinance! And I was exhausted into signing off everything without having time to think. I've since gotten a car from another place that I'm much happier with and that didn't employ predatory practices onto me to make a sale. Never again

I purchased my 2024 Honda Ridgeline from Shottenkirk Honda of Cartersville in December. I never did…read morea review after my purchase because I had mixed feelings regarding pressure sales for extended service warranties and pressure sales for a favorable review. I was told a negative review could potentially cause my salesperson (who was favorable) to lose their job. Today was my second maintenance service (5k & 10k). My oil changes are free (new purchase perk) with $35 out of my pocket for the tire rotation plus a 3% credit card usage fee. I mean really? You going to charge me a fee for not paying in cash? It was not clear if this is for all service costs. Note to self before coming back: Bank and/or ATM. The gentleman who checked me out quickly gave me the bullet points from the all point inspection stating I was going to need a brake service my next visit which would cost me approximately $409. I incredulously asked why a brand new auto with less than 10k miles would need any kind of brake service?! Of course he realized then he had the incorrect sheet. I can accept a mistake but from the minute I walked in, I felt I was imposing. Everything was zippy zappy except for the actual service. Ha! I asked for a car wash in the beginning and I was informed lightening fried the circuit board and the car wash would not be back in service until September. He additionally commented he wished he could get a free car wash too. It seemed a bit condescending. Maybe it was his inflection or dry wit? I only asked because it is part of the services offered. The last time I had my car serviced (5k) with an appointment, I had to wait an additional 15 minutes on top of the 2 hours & 5 minutes I had already waited because they failed to run it through the car wash. This visit was shy of a 1.5 hour wait with an appointment. I honestly would expect 1 hour at the most for an oil change and tire rotation. It was an improvement however over the 2 hours & 20 minutes the last visit. Yay Team! I noticed I did not get a stopwatch this visit. Ha! I choose to drive from Ellijay to Cartersville for service out of loyalty and two, because I want a Honda service department to service my Honda. The whole affair was tied with a bow when I get in and notice the next service sticker stuck crookedly with no care to remove the tacky residue from the last one. To me, it's a pride thing...treat it like it's yours... it takes only an extra minute to do the right thing that will make a big difference. In my opinion, (we all have em'!) but there is room for improvement. Plus, it may not be necessary to urge for good reviews. Just like the Field of Dreams.... Build it; they will come. It's not magic or sorcery... it's just good common sense and good customer service.