Jorge, Stacey, and Matt is super nice and is super super respectful and honest, Great company!! 10/10 definitely would recommend

These guys did really good work on my first car I brought up there but it was definitely expensive. The reason I'm giving this a one star review is due to the work they did on the other car I brought up there. They were nice to me over the phone for at least a little bit until I began being complicated. The reason I was being complicated was due to the overpricing to change out ignition coils that I could do myself and did do after, it was also due to waiting days to get any news about what was going on with the car, and the amount they charged us to replace the alternator (we brought one in) and to flush the coolant was around $760. This price is ridiculously high for an alternator that is on the top of the engine bay. Prices here are really high specifically the labor, arguably not competitive. While it was on me for taking this car to somewhere I know is more expensive this was the only mechanic shop I really went to so I did not feel comfortable sending my mom to another mechanic shop while I was off at school. I will say Stacy (I believe is her name) is really nice and was really sweet to me. While this work was done sometime around August of last year I really do not understand how they would not inform us that the ignition coil connectors on the front side of the engine were so broken they would not stay in. I did repeatedly informed them that I believe those are the ones that needed replace and I was under the impression that those were the ones they would be replacing. Additionally the wires in the connector for the cam position sensor was very lose inside the connector to the point one bump knocked it lose and showed what is a knotted wires that was shoved in the connector. While I don't blame them completely for this I believe this should have been found while replacing the connector in the back of the engine bay. We eventually had to call out another mechanic to come and redue the work that they had done and honestly Andy's garage's work felt rushed and did not look anywhere close to what we paid even though they had the car for quite some time. Additionally the mechanic was 1/3 of the price as here and was upfront about everything and honestly looked like his work was worth the $1500 I paid here. Finally, while they have been really nice to me, they were rude to my brother who brought the van up there to get fixed and did not listen to my mom about anything that she said was a concern about the vehicle. I definitely will not be coming back. read more

Andys Garage - Auto Repair Near Me - Rome, Georgia

Both Stacey Carter and Jorge Jovel (service advisors) do a great job helping me and several of my friends and family I have referred to them. Parking is ample and shop and facility are always well kept and clean including the shop areas I have seen. Their helpful guidance and recommendations for our auto needs are well explained, and estimates are clearly explained before services are done. read more

Went in with a mail in flyer advertising AC free check and came out with a $208.00 bill 4 hours later. And an estimated cost to fix it at $1700.00. Oh and to boot they'll put on new wipers at only $50.00. read more

Bad place to take your car too took my car for a alignment and oil change then try to tell me my engine was done and was knocking and lied to me that my car was done so they try to upsell me not a reliable place took it to my other mechanic he said my engine was fine so they lied to don't go there read more

Paul at Andy's went above and beyond to help me with my car. Had to get part from dealer and the dealer raised price. Paul and them offset parts price a little to relieve a little of the sticker shock. Was very quick getting work done. Highly recommend read more

I've used Andy several times and I am very happy with quality and price for the services performed. Communication about cost and worked recommended is excellent! read more

I have tried giving them the benefit of the doubt numerous times but I should have known better long before now. It has rarely been a pleasant experience. This time I asked for them to check the back wiper which no longer functioned and my brakes. After two diagnostic at $140 each I was told the brake problem was under warranty and could be replaced for free at the car dealership. They did, however, find other problems. One was a leak in my power steering which I never asked to be checked. Another was that the air filter needed replacing. The cost of the filter itself was average but the cost to replace it was $60. It is a 2 minute job I will be doing myself. After having only the power steering problem fixed and with the 2 diagnostics it cost almost $1000. That included a coupon I had received in the mail. The brake problem still needs to be addressed. I washed my car the previous Saturday only for it to be returned to me dirty. The back window had so many greasy smudges I could hardly see out of it. There was black residue all over the fender and the driver seat despite a plastic cover on the seat. I am very aware that problems need to be addressed but please do not try to make additional sales at my expense every time I come in for service. I will not be returning. read more

One of a kind auto service. Will run full diagnostics and tell you everything that is wrong with your vehicle. They then send you a link with a list to select what you want worked on with quote included before they ever start. Work was finished two days after I dropped it off for ball joint replacement and fluids. Highly Recommend! read more

They will not even attempt to give a price without seeing the car, don't waste your time with these people. John B.