Working with Joseph at Discount Tire was great. I had already done my research, but Joseph pulled…read moreup better and more current information. He asked about how I used this car, whether long distance driving or mostly in town, and how long I might plan on keeping this car.....and a few other questions that I hadn't thought of. I really felt that I got unbiased advice......from someone who had a lot of knowledge. When I had my appointment a week later, he made sure everything went very smoothly. I was in and out in forty minutes. We have six cars.....and we will use Joseph for all.

Awesome people to deal with. Manager is great. Completely happy with service and definitely…read morerecommend going here.

I have been a happy customer for years. They keep a good stock of good used tires and extensive…read morestock of new tires at a great price. They give friendly service without a long wait time. With an appointment Bert Brooks Tire performs more extensive procedures such as alignments at a below average price.

Great service , good pricing . The man at the front desk was very nice and easy to communicate.read more

I gave this business one star because it would not allow me to leave Zero stars. This business is a…read morecomplete ripoff. They charge you for a job and do not do the work. I will never use this business again. I would advise anyone from even considering giving them their business. A total waste of money. I don't know how this place can stay in business.

They're always very nice to me when I come in. They explain everything throughly and fix the…read moreproblem every time! Very trustworthy people :) They're quick and never too busy which is convenient

Amazing work amazing people amazing price Rodriguez is my go to for my auto work , there work has…read morenever been any issues with

I blew a tire on the highway and called this place for a good used spare…read more I showed up at 8am when they opened and they had a good used tire installed within 45 minutes. And the price ($45) can't be beat! Definitely recommended.

I carried my car, a 2005 CDillac , into this company to have brake pads. The man was very nice and…read moreI was told needed whole brake job, the car never had a problem just needed pads. $755 worth. Then man came out and said my brake line was ruined and needed to be replaced, really? Okay, another $650 . Drove so-so going home, drove to church the next day , as I was leaving to back out of space, I had no brakes, at all. It shot backwards across lot, I threw it in park and shut it down. If someone had been behind me I would have killed them and also had bad collision. Called them next day, they kept for a couple of weeks , did some things to it and I retrieved car. The next time I was out it began vibrating and shaking so I couldn't hold in road. Returned it, again . This time they kept couple of weeks, guess what , same thing. This time they told me they had no idea and to take it somewhere else to be fixed. There was nothing wrong with it , before, it never shook or vibrated. Now it's parked I'm afraid to drive it and after paying them I can't afford to take it to someone else. Anyone else with similar issues?

They took 3.5 hours to do an oil change while I waited there. And the whole time I waited they…read morerepeatedly coming to tell me what other imaginary repair they'd love to charge me for. After waiting for those three and a half hours, I get on the road to discover they really had not done a thing to my truck except rotate my tires. No oil change, and many of the fluids they supposedly topped off were extremely low or totally dry. I went back to demand my money and they refused to refund me. They offered to look at my truck again and have me wait another time, but I did not trust them enough to do so. I ended up having to pay for a second oil change at a different service center. AVOID THIS BUSINESS.

I have been here three times this week, one time for a tire that had a metal shard in it, they were…read moreso accommodating with trying to help me get the best deal and give me the best suggestions on how to fix it. Ultimately, I had to just get a new tire, but they even gave me a discount on that. Came back because my splash guard was dragging on the ground the zip tied it up for me free of charge Came back because of grinding sound started under my car and they are running a free diagnostic to figure out what's going on Super thankful for how honest they are and how accommodating they have been and Rachel is amazing! All staff are so kind and attentive .

Horrible employees, specifically "Charlie." I had scheduled an appt online to check a few different…read morethings dealing with the suspension. He calls and leaves a VM "regarding my appt," telling me to call and ask for him. So on my lunch break, I call and ask for him. He proceeds to say, "Oh, I didn't know you had an appt." Dude. That's literally the reason YOU CALLED ME. He then confirms the services I had requested during my online booking, and asks if I have "suspension issues." Yeah? That's literally why I'm making the freaking appt to check the car! He says I should bring it in so they can take a look. I'm like "Okay. Again, that's why I MADE AN APPOINTMENT." That's the entire plan, Charlie. So I get there and they take a look. I wait in the lobby. Charlie seems about as competent in person as he did over the phone. He comes over to tell me "the tires and brakes and rotors look new." That's because they are. Verdict: Could need an alignment (which I already have scheduled elsewhere), could need shocks/structs, or the tires could need balancing. Cool, so I left knowing no more than when I brought it in. And, on top of the complete waste of time and incompetence, Charlie proceeds to get in my car (why I don't know) and roll the front windows up. I had all of them down on purpose. Clearly he has issues working stuff, because somehow he managed to change my MPH to km/h. I'm honestly kinda pissed and had to Google how to change it back. What the fuck was he doing in my car and why was he touching all the damn settings?! I will never go to this place if it is the last option in town. HORRIBLE!​​

Had a situation where I went off into a ditch and called my insurance company for…read moreRoadside assistance. They contacted a towing business 35 miles away from my house and based off a picture I had, that towing company said they needed a wench (which they didn't have and it would cost 1500). Geico was contacted by them and told this information and instead of trying more providers said they would not be contacting any other providers u til I get more video of how the car was sitting ( I had already took a taxi home and didn't have any other transportation to get back to my car) out of disparity, I made a Facebook post in a local group pleading for help and working minutes, Steven responding and was to my house to pick me up and had the car out of the ditch all within 30 minutes. They were definitely my life saver today and I highly recommend them!! Can't thank them enough Reply, Reply All or Forward

From the owner: Towing, Jump starts, Spare tire change, lockout, and fuel delivery, big rig jumpstarts and…read morelockouts, 24/7 roadside assistance !Will Buy Junk Cars! I will get u back on the road quick and safe. Call to book your service today! (678)984-1640

Customers beware!!! We took our business truck to Jim's Tire & Service on Maple for a brake job. We…read morehad an appointment at 10 am to be seen, arrived prior to the appointment time and sat and waited, an hour past and I ask about the time and there was a guy said that they were behind, I told him that I would be back, I left the truck and went on with my day. Around 2:30-3pm I called and they said that they just got it back to look at it and they told me what needed to be done to fix the problem that the truck was having, I gave consent to move forward with the repairs. Time went on it was after 5pm and I had not heard from them, I called and they said they were putting everting back together it would be ready shortly. But while telling me that he said that one of the brake lines wasn't working properly. So instead of saying "hey let me keep it overnight and get the break line fixed" they put everything back together and let us pay and drive off. Got down the road and the truck was doing the same thing it was doing before. So the following morning we called back down there and they said bring it back and they would make it right. Took it back down there and left it and later that day they called and told me that it was ready and it would be $180ish dollars, I said excuse me? He told me the cost again, I said sir I just paid you almost $900 yesterday and you think I'm going to pay additional money today because you or your techs didn't fix the truck correctly? You have me mistaken, I'm not paying any additional. Keep in mind the tech told me the day before that they were "throwing" it back together, while also telling me there was an issue with the brake line. So they knew it was going to be an issue and just wanted to get paid and send me on my way, which put my LIFE in jeopardy. What if the brakes completely failed & I had an accident and got killed or killed someone else? Jim's tire doesn't care about you as a person/customer. They are only looking for the money. The "manager" called me and told me that he would take the labor off the bill but I still needed to pay for the parts that they used. Then he said he was going to erase the whole invoice and I could go pick up the truck. He knew what they had done and he knew it wasn't right, he didn't want any issue. I told him I was going to let everyone I knew know how they done us and that we would never use them for service again. I would suggest that you do the same, avoid them at all cost. Jim's Tire & Service Center 1813 Maple Ave SW Rome Ga 30161

Take your auto anywhere you like, but remember this. First, Jim's stays real busy all the time and…read morethat alone should tell you something. Second, they have the most return customers than anyone else in the entire Rome Georgia area. Third, they have competive pricing on most all of your needs for your auto.Fourth, they have always been honest with me! Fifth, They have been in business for decades ! Sixth, what they fix they guarentee. Seventh, how many more reasons do you need??? NUF said

I've always heard what a great price Tony gives on tires. I don't care how cheap the tires are when…read morethey don't last a year and the belts are showing on the tires because they have no clue how to do a front end alignment and screwed my vehicle up. I went back to Bert Brooks to get new tires put on less than a year after Tony put tires on and I got the front end realigned at Bert Brooks. They said my vehicle looked like it had been in a wreck the toe and camber was out so bad. I knew the steering wheel was a little off center when I got the vehicle back from Tony's, but I had no idea It was eating my tires up as bad as it was. I will never go back to Tony's tire. Bert Brooks is the only place I will go

Fast service, good prices, limited selection of tires. Check your air pressure after they do…read morerotation and balance.