Brian was so kind and nice! He provided such great service. He checked my car throughly and he even…read morechecked my battery without me asking. If I lived in Rome full time and not just visiting friends I would come here every time.

Quick. Friendly. Courteous. They'll top off your wiper fluid while you wait, which is nice. Always…read morekeep an eye out for mailers or flyers from this place. They do a good job.

I have been a happy customer for years. They keep a good stock of good used tires and extensive…read morestock of new tires at a great price. They give friendly service without a long wait time. With an appointment Bert Brooks Tire performs more extensive procedures such as alignments at a below average price.

Great service , good pricing . The man at the front desk was very nice and easy to communicate.read more

They don't have the right prices listed for the extra quart of oil. This was my second time going…read moreto this location. The first time, I did the survey that they sent me and a "manager" called, I told him the posted price was wrong and all he did was apologize and say it shouldn't have happened. (I know it is only a dollar, but it is the principal. )The second time I went, I was in a crunch and needed to get my oil changed after working a long shift and prior to going out of town. I asked the clerk/MOD before I paid to give me my invoice(after they had already started on my car), but he just said we would print for it for you. I didn't get to see the break down of my cost because I would have told them to fix it before I paid. I told the MOD about it this time and the only thing he said was that the store manager knew about it. I had to ask for tire pressure to be checked each time I have been, even though it is stated on my receipt/invoice that it was done. They say that they cleaned the windshield and filled the washer fluid which was not done. I just believe that the business practices are not correct and it appears to be very misleading. I would just like for the correct prices to be posted. If you can't fix it in the computer, cover price on the sign with paper and post it correctly. I still wonder if they did put the full 6 quarts into my car.

Take (your care anywhere else but) 5…read more Oil dripping after the service damaged my driveway...they offered to clean it up but did not. I called and emailed and called and emailed. I had to do it myself. The advertised "quick and easy" oil change took hours of my time, and I still had to clean up after them.

10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

This place is definitely the only place I will EVER take my car too !! They have amazing employees…read morethat actually know what there doing ! I took my car somewhere closer to me and quickly regretted that ! They fixed the problem that the other place ( jiffy lube ) La Fayette!! And didn't even charge me for it !! I would highly recommend this place for all your vehicles needs !!

Requested oil change. Oil change was completed successfully. Unfortunately they placed the skid…read moreplate on backwards and left 4 bolts out. Had to go to a mechanic and have plate installed and torqued correctly. Drove back to Valvoline to retrieve the 4 bolts. This would not be a huge deal if it had not happened more than once now. Also, being a convertible, most covers beneath this type car are stressed bracing members. For the cost being close to a dealer one would expect a more professional result and service.

I called about an issue with my granddaughters vehicle turning over but not starting. He was…read morewilling to come out but I had the car towed to him. He solved the problem quickly in the same day. Thanks for the excellent service! I will be using him again in the future.

Mitchell was on time, very knowledgeable and professional. Although he ran diagnostics on my truck…read morehe was not able to help me fix my Diesel truck today. I appreciate his honesty and kindness in handling business. I will definitely hire this company again in the future. I would recommend Mobile Mitch to my friends.

Never coming here again! Got a nail in my tire and they told me they would have it turned around…read morefast yet waited an entire hour to tell me the nail was too close to the side wall and that I would have to replace the tire! Another 30 minutes before they could even get that done. Absolutely ridiculous!

Had to quickly find a place to fix an unknown issue with my car. Not only did Christian Brothers…read moreshow amazing hospitality, but they were very informative and made sure I understood all that was going on with my car issue. They were able to identify the issue and resolve it in a timely manner. I know for a lot of car repair shops, it often takes days maybe even sometimes weeks to do a big repair. In my case, I had a semi-intense repair needed for my engine and they were able to resolve it within 2 days. As a woman, it is important to me that I am being treated fairly and with kindness when engaging in conversations and inquiries with a car repair shop. The shop was very clean which is important to me since often times, people will choose to wait in the shop why their car is being repaired or services. As stated, they were very informative, approachable, and even showed pictures displaying the issue of my car while also providing the severity of it. It's been about 3 weeks since my repair and I haven't had any issues with it since. Definitely will be my go to car repair shop if I ever run into any issues in the future.

Recommended. This is…read morea newer location. Expect the consistent quality of the Christian Brothers brand. The waiting room is comfortable; they have some snacks available, free wifi, a clean bathroom, and comfortable seating. It was a bit cool when I was there, but I could also be cold-natured. The service was very good. They were prompt; they explained my options; they gave me up-front pricing. I had made an appointment but arrived almost ninety minutes early; they took me in, and got to me a bit earlier. The garage is behind a RaceTrac and across from a hospital; it's a busy area, so you have to get in either by going through the RaceTrac parking lot or going down by the hospital and (depending on where you're coming from) maybe doing a U-turn. Not a good or a bad thing; just something to be aware of. Services aren't the cheapest, but they do it right and guarantee their work. Good place, recommended garage.