I have enjoyed the Exeter Cafe Rouge and the quality of both service and the coffee of course.
I have however one grouse which is to do with the clearly advertised morning coffee with cake at £3.95. There is often no cake! which means one has to buy other cake as an extra, which means extra cost.
This morning 20th March 2012, the waiter asked the manager if he could offer me an alternative cake but was told no!
Is this good customer policy, I wonder?
You have just lost two customers! read more