I needed to hire a car service to take me to a crucial medical procedure and I was so impressed with this company. Their customer service representative was absolutely outstanding! My medical procedure time was changed many times but their representative readily and happily changed my pick-up time much to my relief. True professionals in their field ~ wish I could give this company 10 *'s! Thank you, Cadiblack, for coming through for me during such a stressful time. read more

Great communication service and fair pricing. Alex was very prompt and had a great vehicle to take us to and from lax.

Completely reliable, friendly, all things that a traveler needs to have to reduce stress. Will use again!

Alex was was amazing! He was on time and actually got to the house early. He was on time to pick us up from the airport too. I will definitely be using him again in the future. read more

Great service! I received a text message when on their way. They adjusted pick up times according to my needs and constantly changing flight times. When the driver arrived, he was very helpful with all of the luggage. The driver drive safely and got us to and from LAX on time and in a very relaxing setting. I will definitely use this service again!! read more

Great business and Alex is a great driver. Professional, courteous, and hard-working. Our flight was over 2 hours late returning to LAX but Alex waited for us and got us home safely. He went above and beyond when picking us up from LAX. In fact. I realized I left my laptop in his vehicle about 20 minutes after he dropped us off at home but he turned around and brought it to me anyway. I will use him for every trip in the future. read more

Our driver Alex was courteous and prompt! In addition he was patient while we had to get through customs after our international flight. His black Escalade was supplied with water and clean. It also smelled fresh unlike some other limo suvs that smell of alcohol or smoke. read more

I used this business back in November and the set up was very easy and payment was easy! The driver who picked us up and dropped us off at LAX was so sweet and so nice. He even texted me to make sure we had a safe flight etc. smooth and nice drive ! Would definitely use them again. Super professional read more

Amazing service, quick to respond and best customer service. My other ride couldn't make it so I called CadiBlack. They were able to book me same day. Alex was my driver, really nice guy. I also booked them for the return flight. Highly recommend them. read more

They were great! On time, accommodating, easy. Thank you so much for the service! Huge rec!

I booked my pick up well in advance of my trip but then life happened: extended stay out of the country due to Covid, adding a rider, removing the extra rider, changing flights and days, changing terminals...But none of that caused a problem. The driver was there when he said he would be and texting made all the changes easy. After a month away and all the craziness it was comforting to just get in the car and leave the airport almost as soon as we were ready. read more

Great service! Alan was awesome at scheduling and following up. And, Alex was a prompt and courteous driver. Flight was 2 hours late, but they tracked it and were there on time. Thanks! read more

So glad we found Cadiblack. Had a wonderful experience. Alex was our driver to the airport and on our return trip. He is a charming man and an excellent driver...very calm. He arrived early to pick us up to go to the airport. The Cadillac was pristine and luxurious. Upon our return we called him when we got our bags and he came to pick us up immediately. Everything went so smoothly and professionally. We will definitely be using Cadiblack again and hopefully have Alex drive us. read more

Great service, have used several times and have had a great experience each time. They will even bring a car seat for our son. Highly recommend, especially with all the changes at LAX regarding pick up. read more

Great service and timely. Thank you Alex for your patience and professionalism. Highly recommend.

Super clean SUV and well equipped. The driver, Alex could not have been nicer. We made it to our destination on time even though we were travelling in the pouring rain. I will use them again. read more

What a great experience! The car was nice and clean and the driver was very professional and easy going. Would definitely recommend them to all my friends. read more

Needed to find a concierge last minute for friends from out of town, not only did I get a response within minutes but I honestly found the customer service AMAZING! Driver ended up being so professional, and u can tell he takes pride in his work. I would give it a 10/10 honestly, and I'm very picky so coming from me that means something! You won't be disappointed TRUST! read more

Alan the owner responds to requests very promptly and professionally. His prices are far lower than others in the area. Our driver Alex meet us right in front of baggage claim within 2 minutes of my texting him on one of the busiest travel days of the year! This is after our flight was delayed due to bad weather. I will definitely be using this company again and I highly recommend it. read more

We are very happy with Cadiblack Concierge Service. They provided me with a quote very quickly and had the best price out of all the services I queried. Invoicing and payment was really easy. Alex arrived early and was very polite and professional. The SUV had plenty of room and was very clean. Great drive to the airport. We will use them again. read more

Quick response. Great rate. Showed up on time. No stress. I will definitely use you again. Thank you!

This company is a FRAUD!!! After they took my money, they decided that my zip code is outside of their "area". FYI. I was VERY clear that I was going from one place to another and my pick up point was in the middle. I offered to drive to their "area" and got an immediate cancellation....no discussion. You and I both know they got a better reservation. So, go ahead and book with these guys just know it could be cancelled for no good reason AFTER they take your money. read more

What a fantastic service and experience!! Our driver Alex was both an excellent driver and very knowledgeable. Very enjoyable ride. Highly recommend!!! read more

Got a quote instantly from Alan - the best price I got out of 10 other LAX Cadillac limo companies. Alex picked us up for our round trip. He was super nice, helpful with the luggage and easy to contact upon arrival. HIGHLY SUGGEST. Will be using for every trip moving forward. Thank you Alex! read more

Great service! Alex picked me up early (my flight landed almost 40 minutes early) and I still didn't have to wait at all. He was very professional and kind. Throughout the time I reached out to the company they were very responsive and professional. Would recommend! read more

I was so pleased with Cadiblack services. The communication from the owner was quick and the pricing was great compared to others. Alex, our driver was a few minutes early to drop off and pick up in a nice extended SUV which fit our family very well and was a very comfortable ride. Great service. Thanks. read more

Wow!!! Amazing Company and service! I was traveling to LAX past weekend, service was amazing and my driver was a very professional, pleasant and intelligent person to drive with. Beside, he knew his way around the traffic. Deferentially will use their service again and again. read more

I called Cadiblack to inquire about services for an upcoming event. They had great customer service and answered all my questions. Wil deff be using this company in the future. read more

Let me give Vick 10 stars! Not only was he on time (even though my flight was delayed) he was patient, polite and professional! I will use his car service every time I need to travel. Thanks again Vick! You're the best read more

Such a great experience!! Easiest LAX pick up I've ever had. Our flight came in early but Alex had already arrived so there was no issue. I called him when we got to baggage claim and he picked us up very swiftly. He was very nice and drove very smoothly and safely. The ride was quick and efficient, and I would definitely recommend Cadiblack's services. I plan to use them again in the future. read more

Wow I'm super speechless about the service I received from this company. Was going on a vacation trip from Sherman oaks to LAX and the driver pulled up 15 min earlier I didn't feel rushed or anything,once I got into the car the driver offered me cold water asked if I needed to charge my phone in overall the drive and service was amazing I highly recommend them if anyone needs concierge services !! read more

great costumer service, the car was very clean and the driver was extremely friendly and knowledgeable. If I had any questions, the staff was efficient and helpful. Would deff recommend for anyone looking for a reliable transportation in LA read more

I needed a large SUV to pick up in Moorpark and go to Lax and back. I got quotes from 3 or 4 different companies. Their customer service was great. They answered all my questions and were very helpful. The driver was prompt, helpful and friendly. The car was clean and very nice. It has wifi and Apple TV. Return pick up was right on time even with delays and terminal changes. Cadiblack wel be our car service of choice. read more

I needed a reliable service to take me to Santa Barbara and back to LA the same day, after researching many companies I called Cadiblack, the staff was very warm and knowledge. They had a beautiful car that also provided extra amenities that made the ride smooth and comfortable. Deff will be using them again read more

Needed to get to San Diego from LA quickly, called this service and they showed up right away, car was clean, everything went smoothly. Definitely recommend Cadiblack Concierge service! read more

Needed a last minute transportation, and after some research decided to give these guys a call. I've had some frustrating experiences in the past, but they have exceeded my expectations. The vehicle was clean and comfortable, and the overall experience went smoothly and timely. Deff will be using them again. read more