The best taxi service. I wouldn't use ride share ever again in Santa monica. Taxi taxi is much…read morebetter, safer and professional.

Just about everything went well and smoothly Thank you so very much for all the support and courtesyread more

I called ten car services in Los Angeles before finding On Demand Car Services. They were kind,…read moreresponsive and the most reasonably priced! I found them years ago and relied on their service exclusively for the past five years, post COVID. They have NEVER missed a pickup either from my home or from the airport at any hour. The owner is particularly kind and thoughtful when he picks up my 88 year old parents which I genuinely appreciate. The cars are clean, new and always have bottled water. This is the best car service I have ever used.

The best of the best! Toufik and his team always *get us there without a care*. Couldn't recommend…read morethis service more highly!

Pedro has driven my family for years and we highly recommend him. We've used him mostly for airport…read moreruns but also to get to and from doctor visits and other appointments. He is always early, very professional, and simply a nice person.

I had no idea what to think as I read all the reviews. I work corporate near Marina del Rey, and I…read moreneeded a taxi cab for one of our executive's. The trip was to LAX. I talked to Pedro about the reviews and he said to experience for my self his service. I asked him to please make sure they were on time, and clean. The driver was here 10mn early and my boss didn't even have to wait. He went from his car straight to the cab. I would also like to think that those bad reviews are fake and that there is mean people out there. He will be our office taxi cab! The driver looked so professionally dressed and helped loading the luggage. Call him and leave him a message, he's all worth it!

Called at least 7x for pickup no one ever showed and left my 85 yr old blind and disabled MIL…read morewaiting for nearly 3 hours. Husband had to get off work early to pick her up eventually. They would never allow me to speak with a supervisor; would only "contact dispatch." Why offer wheelchair access if you never have a driver available? No compassion or accountability.

We were at the Port of Los Angeles and needed a ride to LGB. Uber was averaging $56 to $61 but was…read moregoing to be a 15-20 wait. We decided to try yellow cab because there was no wait and they said it would be an estimated $55. After loading up in the cab he says, $70. We are already moving, so we decided to go, but no tip. Then we went on the ride of a lifetime, barely making exits, weaving through traffic, and flying 65 mph in a neighborhood. I only gave a one star because we did make it alive.

From LAX we were assigned a cab. three of us squeezed in the back of an old Prius. the middle seat…read morebelt was broken so I had no seat belt. car was old, shabby and smelly. cab was united independent #121. this can should be junked.

I would give 5 stars as the driver arrived lickety-split, however, I was calling for someone else,…read moreso I can't speak for the ride itself. Saying that, this is a potential five star rating!

My good friend Lisa has already written a very thorough review of Los Angeles cabs in general which…read morebasically summarizes why they suck so hard, so I'm not going to go into detail here about what Metro Cab is not. Instead, let me just tell you why they rock: 1. They always have van cabs, which never used to matter because four people can easily fit in the back of a normal-sized cab, but apparently there's been some sort of crack-down on cab companies lately and now they refuse to take five people, or they ask beforehand if you're going to tip them big (like you're going to tell them no...). Van cabs eliminate this struggle and, as an added bonus, everyone gets a seatbelt! 2. They drive quickly, but not so fast you're pressed up against the seat with your eyes closed praying for it to end. The last time I rode with a Yellowcab driver, he was crossing himself as he tore through LA post-bar-closing traffic. Umm, if gets to that point, JUST SLOW DOWN. We're not in that big a hurry. Metrocab drivers, in contrast, are speedy, but not in an actual Hey-do-you-know-where-I-could-score-some-speed way. 3. The drivers are super friendly, and they speak English. Which makes sitting shotgun and having to make small talk with the driver a hell of a lot more tolerable than when its some grumpy chain-smoker who yells at you because he can't understand the address you're giving him. Our last Metrocab driver dropped us off and cautioned us to watch our drinks and not to talk to strange dudes. 4. They know where they're going. Last night I hopped into my Metrocab and hesitatingly told the driver the name of the place we were going to, which was not exactly nearby or well-known. To my surprise not only did he know exactly where it was but he ASKED US how we would prefer to get there (seriously, there should be an additional star for this. I have had so many bad experiences in the past); he also called up another acquaintance of his and asked if traffic was clear on our chosen route. In the future, I will be calling Metro Cab for any and all excursions.

What's the plural of Prius? Pri-uh-i?…read more I heard this obnoxious honking the other day and turned to see a line of about 20 Prius neatly labeled in green "Metro Cab" parading through Santa Monica with their new cars. So, the new cabs I wrote about in an earlier review were delivered! Nice to see these guys go green.

I requested a quote online from LAX Transport when I couldn't reach them by phone. The quote came…read morein at more than twice the cost of a regular taxi, so I clicked the "Cancel quote" button. Nevertheless, I received multiple messages confirming my reservation. I wasn't able to get them to cancel the reservation that I had not made either by sending messages online or by leaving phone messages. It was only when I was contacted by the driver that I was able to get him to convey the message to dispatch.

I used LAX Transport again for our recent round trip to the airport, and once again, they were…read moreexcellent. No hassle, great communication, and was both reliable and punctual--everything you want in an airport transport service.

PROS: - everything can be booked online…read more - FAST responses - no hidden fees - driver arrived within 5 minutes of us walking to the passenger pick up area at LAX even when it was super crowded at midnight and we were in terminal 5 - didn't have to walk/go to the Uber pick up area at LAX - clean SUV car with PLENTY of space for car seat, checked bags, golf clubs, etc. - proper car seat installed for our toddler - kind driver, professional and very helpful We did tip our driver cash & he was not expecting it. When you are arriving at midnight with a toddler the last thing you want to do is wait for a car or have someone show up unprepared! Tips: - emailed confirming REAR facing toddler seat for xxx lb toddler - texted the driver right when we landed - texted him when we had one of our 2 bags from baggage claim & let him know the door number - then texted immediately when we got the bag so the timing lined up perfectly Will be using this company again in the future!

Professional service, quick response, competitive pricing. We used them before and we will use them…read moreagain for airport service

This site is just a big scam for some advertising thing don't use this service. I called for a…read moretaxi and an emergency situation and all I got was do you wanna buy a hearing aid.

Excellent taxi service I called them today for a service and they were very nice with my parents…read morethanks

I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.