Disgusting! Absolutely the worst experience, will never book with them again!…read more Tried to take a picture of a roach but it ran off!

I had the most bizarre and unsafe experience while staying here for a work trip a few months ago. I…read morewas in line to check in with a group of coworkers & while I was waiting in line, my coworker who had been checked in first & already went up to his room came back down to the front desk and said that when he went in his room there was already someone in there laying on the bed! It turns out the front desk attendant read his reservation room number wrong & accidentally duplicated someone else's key card and gave it to him. The attendant then gave him the correct room key card, but that was not a safe situation. The attendant then checked me in & when I went to my room, the key did not work. I went back to the front desk & she reloaded the key but it still did not work when I tried again. The attendant then came with me to my room and tried her master key and that did not work either. She then told me that the battery on the lock probably needed to be changed so she needed to get an Allen wrench to change it out, but that she needed to do some other stuff before she could help me. I had to wait 10 minutes for her to wrap up whatever she was doing before she could come help me, which was the last thing I wanted to do after a long day. She came back with a pack of different sized Allen wrenches and tried them one at a time on the lock because she wasn't sure what size she needed. As she's on her knees trying to change the lock battery, the door opens and there was a man in my room too! Everyone was very confused about what was going on. She asked the man's last name and the name he said was the same one as mine which was strange because I have a unique last name and have never met anyone else with the same name as me outside of my family. The attendant then told me that she was just going to get me a new room. When we went back to the front desk, she was looking in the system and she told me that I was the only person with that last name who had a reservation that night and asked my full name and said that was the room that was tried to the reservation! I ended up getting a new room, but was not offered of any kind of credit or upgrade for my horrible experience. I saw the man who was in my room the next day at breakfast so apparently the random man who supposedly didn't have reservation was not addressed. I'm not sure how he was allowed to get a room key card without checking his ID because it is very unlikely we had same first and last name. Thankfully nothing bad happened to me or my coworker in this situation, but it had the potential to be very dangerous if either of the people already in the rooms would've had malicious intent. This was a very scary experience as a young woman traveling in an unfamiliar area.

On a work trip for Meijer currently, as we are supporting a store about 20 minutes away. First time…read morestaying in a hotel by myself and the staff were very friendly and inviting. The room is clean and spotless! For a three star hotel it feels like you are in a five star hotel. All of the receptionists I encountered were very friendly and welcoming. I seen other people mention the noise from other rooms and I definitely noticed other people's conversation (loud voices though.) Lobby doors are a little bit narrow but nothing to worry about. For me doing second shifts, it is nice to get into the hotel with no problems. I am very happy to say that if you are looking for an affordable nice quality experience I recommend the Holiday Inn Express in Coldwater. Here are some amenities for those wondering: *my room has a mini fridge and coffee station *air conditioning *dressers and cabinets for organizing * adjustable tv for smart tv sticks like Roku and Amazon *breakfast is wonderful for a hotel breakfast. There's a little bit of something for everyone. Location Accessibility/ Security: Accessible by service drive off of Willowbrook Dr, next to Hampton Inn. Each room has a flap style lock and a door with locks on it so you feel comfortable and safe at night. Each room also has adjustable curtains to close if you want to block out outside light during the day.

I found this hotel while traveling for work, and it turned out to be a great choice. A newer…read morehotel, it features modern decor and attractive, spacious rooms. The employees here are outstanding. I received a warm and friendly welcome from the front desk employee when I checked in, and helpful recommendations throughout my stay. Cookies were available, and I seldom find cookies at HIEs anymore. Breakfast was better than average and the seating area was spacious. This is a convenient location just off the interstate, but not so close that you can hear road noise.

My husband woke me up Thursday morning and said hey let's jump on the Harley and go on a road trip…read morefor 10th anniversary. Absolutely I am game. we left the Detroit area and came to Coldwater Michigan. We always stay at Best Western because it's always so fresh and clean and they always have an above decent if not exceptional breakfast. It's Best Western So the pool says heated it is not!!!! It's cold, the Jacuzzi somebody needs to work on the Jets because they're not working correctly. I let the management know how clean our room was when we first arrived because it was very clean, even though outdated. We slept like crap on the springs that were popping up in the bed. The pillows were awful and all night long..... it sounded like someone was wiggling our door knob, trying to get in our room so needless to say I had maybe three hours of sleep. And to top it off, we both had to turn opposite directions and sleep in both of the queen beds because all you could smell in between the beds was adult urine saturated in the carpet We had decided that we were going to go down to the front desk and cancel Saturday night. Since we had already paid, it was not an option and we were like 10 minutes after 11 AM check out so it was our fault, I take full responsibility and we did not argue. And the breakfast they offered was above and beyond just nasty. They actually had tangerines that were so dry you wanted to just make a pair of shoes with them. I think my biggest irritating factor is the pool is cold and the sauna hot/ hot tub whatever doesn't work... but if you compare this to any other Best Western, check it out before you stay!!!! I I personally feel that Best Western with the prestige they have and having their name on this building is a very big mistake. And it's funny they were advertising online rooms for the night that were $44 cheaper than what we actually paid with all the discounts we got for being Best Western members. I do not recommend this location because you're not going to sleep well the urine is major on top of just I feel dirty.

We had a family emergency and they would not issue our 2nd night refund or pet fee. Front desk…read morestaff said the could and then "supervisor" said no and had mysteriously disappeared from the premises. The hotel stunk of marijuana in the halls. Breakfast was warm but horrible quality. Do not recommend. If I could give a zero, I would.

My family stays at Sunset Cove every summer. We have a lot for our camper that we pay $1400 a year…read morefor, $200 for a dock, and we also pay for electric. I enjoy staying and relaxing and being out on the water. Marble lake is a lake that's part of a series of channels and lakes and that's one of my favorite things about this particular area. As mentioned above there's a pretty nice price tag on what we pay and because of that it would be nice to see the money that so many are paying for go towards upgrades in the resort. Better restrooms and showers... more full hook ups in the camper area... heck even new playground equipment... throw us a bone!! For as much as lot rent is as well as paying for our own electric on top of that this resort has to be pocketing a lot of money and I would be thoroughly impressed if we start to saw some, *any* kind of upgrade in the resort. Anyways the resort is usable and not by any means in bad shape. I enjoy spending my weekends here and don't have many complaints. Side note the corner store on the water has amazing hand dipped ice-cream that can't be beat. If you're here, don't miss it.

Great place! Very large gas station with lots of quirky gifts and essentials. Lots of different and…read moreunique candy and some basic groceries. Donuts are always fresh and the ice cream is incredible. My brother and I drove 40 min just for the ice cream it is that good. My favorite flavors are birthday cake and buckeye.

This was absolutely the worst hotel, if you find yourself near Quality Inns & Suites in cold water…read moremi. Absolutely stay away!!! This place is absolutely disgusting!!! I tried to take a picture of a roach but it ran off!!!

If I could give this place 0 stars I would. This hotel was INFESTED WITH ROACHES, it was absolutely…read moredisgusting. In our room alone we saw at least 10 roaches, including big ones and babies. The cleanliness of everything was overall awful. The entire hotel smelt disgusting and was very dirty and eerie. The breakfast in the morning was gross, low options, and their waffle / pancake makers would not operate correctly leaving the food RAW, even after leaving them in for twice the recommended time. DO NOT STAY HERE. It is not worth your business and honestly comes with only negatives.

Extremely awful experience at front desk with lady on the phone. I was trying to change my key but…read moreshe was very rude and signaled with her hand to WAIT! and continue her conversation on the phone(not a costumer) she only change her attitude when this very friendly Indian guy came. Nice hotel but will not come back.

We were pleasantly surprised after a few nightmares on the road. This hotel is centrally located…read morewith a number of awesome restaurants within walking distance. Walmart is nearby for any last minute needs. The hotel itself was clean and well stocked. Noise was minimal in the morning complementary breakfast in the morning. We have been staying here for a number of years ... and we will be back!

Everything Susan and her son Josh were amazing host. Susan was wonderful. Made amazing breakfast…read moreevery morning very accommodating. The beds were comfortable. The place is truly an amazing Victorian villa very authentic furnishings and all it was a wonderful experience.

Stayed here while filming a movie, 7 days and 6 nights. I can say I thoroughly enjoyed my…read moreexperience here. We were put in the carriage house, and had access to the well kept hot tub. It's so cute and detailed everywhere. Staff was awesome. Sweet and helpful, but still have us privacy. Ghiradelli chocolates for each guests are definitely a fun perk. :)

Amy, the owner is awesome. She takes a lot of pride in her establishment and it shows! I cannot…read morerecommend this place enough. You owe it to yourself to stay at the Welcome Inn, even if it's out of your way. Clean rooms and reasonable prices abound.

From the owner: Clean and comfortable. Great weekly ratesread more

Narrows to the Rescue!…read more My husband and I are celebrating our anniversary in a VRBO on Lake Morrison, and the Pontoon that came with our rental stalled out in the middle of Lake Randall:o! We could not immediately get in touch with the owner of the rental nor his caretaker, but Narrows Pontoon and Cottage rentals not only answered our call, they dispatched Jim and Jack immediately to our rescue! They towed us in to our dock perfectly, and would not take any money for the service, not even a cash tip. They were timely, professional, and saved our Anniversary! We will forever be grateful and will always make sure to send business to the Narrows when we visit the North Chain of Lakes again. Thank you, Jim and Jack!

Clean rental pontoons and clean modern cottages. Best value in the Coldwater Branch county…read moreMichigan area.