Great! Melissa listened and really understood what my needs were. She not only answered my questions but also offered more good solutions I hadn't considered. The show room was bigger and provides more products than I expected judging from the store front. Definitely my first choice for cabinetry. read more

Please really consider looking elsewhere. I cannot explain how terrible of an experience my wife and I have had with the Wolf Designer cabinets we ordered. The design was uncoordinated with cabinets and crown molding extending past doorways and other very simple design mistakes that should have been coordinated in the design. Worst part of these Wolf Designer Cabinets is their quality. It is unbelievable have horrible the cabinets are constructed and painted. Wolf has replaced over 6 drawers and 7 cabinet doors based on quality. (That is not counting the cabinet doors and drawers that needed to be replaced because of wrong style being shipped). Cabinet doors separating, paint chipping and misaligned hardware have been constant problems with almost every single cabinet. Dealing with Cabinets Direct has been a nightmare regarding Wolf warranty. At one point they actually said to me regarding a warranty inquiry "so what do you want us to do about it." This is just the paint problem I have noticed today on 6 month old cabinets. Do not order your next kitchen from Cabinets Direct or Wolf. read more

Awesome!!! In and out in 20 minutes!! Mike was great. However, almost 4 weeks later still no cabinet called the office.. after receiving the run around... I called their customer care number.. problem resolved in less than 30 minutes. Cannot express how professional, quick and eager to please the customer care team is awesome! Thank you thank you thank you!!! read more

We purchased a home that needed the kitchen remodeled. One wall was a plain wall with nothing on it due to a baseboard heater at the bottom of the wall. We went in to Cabinets Direct USA and worked with Charles Messenger and gave our ideas. He came up with the perfect kitchen for us. Very professional from start to finish. The transformation is beyond what we anticipated. I would highly recommend going in and discussing your kitchen remodeling needs at the Toms River location and speak to Charles. read more

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Extremely pleased with the level of expertise, service and all around 'know how' from these folks. I used the Toms River store last year for our kitchen remodel. Fantastic results. Reason I write today, is that we've had the darndest time finding the right bathroom vanity for that remodeling. Box stores offer nothing but vanilla, garbage. Visited a few 'boutique' vendors here in Ocean Twp as well as nearby Avon. Nice stuff, but pricing that didn't fit our budget. Our contractor reminded us to try Cabinets Direct again (why we didn't go there in the first place is beyond us). Found their nearby WLB location with Joe hooking us up with what we needed. Outlined what I needed to him over the phone, and he addressed everything for us. We stopped by into the store, reviewed the cabinet color/style he found based on our convo. We discussed vanity top options, fittings, etc and were out of there in a little over an hour, and at a price 33% less without a tremendous sacrifice in quality/materials. It really helped that Joe was a former contractor himself who used to design and install. He didn't miss one aspect of the prospective install. read more

first off Mark, I was not the customer however my customer is also very unhappy. Melussa sold him unnecessary items totalling over $2000. Melissa has not been working I. The Toms River store for as long as you say because our other customers who we referred to your store have never heard or seen her. I'm sure you have a job to do in cleaning up your poor customer service but mark my words, the tons of business we send your way will cease and desist. That's your loss not mine. My husband who is a general contractor who's father built custom cabinets for a living put together the cabinets your girl Melissa sold as custom then later claimed as not custom. Imagine that people, selling a theory of $10,000 as custom cabinets for a 500 square foot bungalow only to be later told they weren't. For that could have went to Home Depot, spent less for the same on custom cabinet. Good luck with that Mark. Melissa was very unprofessional but as I see here your company must pride itself. I'm sure Mr Zimmerman would have been shocked read more

no good you pick out cabinets than pay 300 than i guy come to measure wants 20k to do kitchen,you call 2 other of there contractors they dont answer,you got no one to install cabinets read more

Ordered a 30" cabinet, but the mfg shipped a 24" one. Have to wait another two weeks...

Overpriced and poor quality. Wrong cabinet delivered twice which held up the job for over three weeks. Door problems with two of the upper cabinets. Not the quality we were expecting. read more

First these cabinets are very well made. I am very happy with my choice. However, our sales person was not reliable and could care less. Once we went over his head our issues were resolved professionally and satisfactory. Should never have went that far. My kitchen will out last him. I give Quality five stars. read more

Went to cabinets direct USA in toms River because I'm renovating one of my rental homes and was recommended by a friend... Had the pleasure of working with Gary watching one of their kitchen and bath designers. I couldn't be happier with the final product... The cabinets arrived within three days... Everything was complete... I went with their granite package which included a stainless steel sink which was put in immediately after the cabinets went in... I could not of asked for a more easy professional flawless installation I want to thank Gary and his team at Cabinets Direct for really making my renovation as easy as possible... I could not be happier with the final product... and the price was incredible too... Thank you guys I'll be back when I renovate my next home. read more

Michael Shorey was our biggest problem. The cabinets are a beautiful product but you may only deal with one agent and ours,Michael, seemed to have very little respect for us,our money,or our time. Cabinets direct measured the space for us and assured us all of our appliances would fit. That turned out not to be true. Measurements were wrong. Shorey never called us back. We had to call regularly and hope he was there. It turns out even when he was there he was less than helpful. Promised fixes on certain dates and then when those dates would come and go we would have to track him down again. A project that was budgeted for 1 month of work, started in January was not complete until June. A new/ more expensive dishwasher needed to be purchased to fit in the space. A new toe kick was ordered and was ordered in the wrong size...thanks again Mr.Shorey. it's August and my kitchen is still missing pieces that were promised and paid for. The only bright spot was the letter I wrote to customer service about the measurement issue in June. They were quick to respond and kind enough to pay the difference on the dishwasher we had to upgrade to. Unfortunately the saga continued with Michael Shorey and are still waiting for action on his part. The one star that appears is the direct result of the action taken by customer service following my email request for them to intervene read more

My husband and I needed to renovate the kitchen in our basement and turn it into a bar area. Cabinets Direct helped us design something very impressive while staying within our budget. The cabinets look beautiful, the quartz countertop is beautiful and we have reccommended them to all who have given us compliments! I do reccomend calling ahead to make an appointment, a deisgner will still see you when you walk either way, but you may have a better idea of what information you should bring with you about your space so that you can start your project immediately. read more