I come back from an off-term and am driving down Plainfield Rd. when all of the suddenly, I see the…read morebig familiar blue box & yellow tag that I've seen so many times before but never anywhere around here. Could it be? Yes, Lebanon NH got its own Best Buy!! Kind of small and understocked, but what do you expect. At least there is one & the lines aren't long. Now build up a real Starbucks (maybe in Kohl's plaza) & Lebanon might actually feel like civilization.

I had an issue exchanging a product covered by BestBuy TotalTech…read more Unfortunately it appears the associate assisting me was not clear on the process and I was left with a store credit and an option to repurchase the covered product for $100 more than I purchased it for, they also voided approximately $10 in rewards I used originally. I indicated to the store manager that I would not have consented to the return had I understood what they were doing and that I wanted my product back. Despite this the store manager said I had accepted the return and the product was now theirs and I couldn't have it back. Instead of providing me assistance the store manager Jerry told me I would need to call BestBuy corporate. I bought TotalTech for the convenience and for BestBuy to handle these warranty problems, since they continue to allow third party seller on their platform it's now complicating the TotalMember warranty process. I would give this zero stars if I could, I expect store managers to care enough to make things right.

It's a wonderful store with high quality merchandise. It's great to actually have a brick & mortar…read morestore. If we don't patronize them, we won't have them any more. Please shop locally!

Sadly they moved off of Main st, and even sadder they are days away from closing. Parking is always…read morea hassle in Hanover and I know I have to want something awful bad to deal with it. Every few years Hanover will spend some money to 'study' the problem; I have lived in the area full time for close to 20 years and the problem still persists.

I've spent the last three days at thrift shops and antique stores and HomeGoods and Walmart and…read moreTarget. It gave me a good feel for pricing and availability. This store by far had the best selection and pricing of any of the thrift shops, and there are a lot of them. I didn't even finish my list of shops because I found what I needed here. If you are new to the area and setting up your apartment or house, save yourself some time and stop here first.

Probably one of the best thrifts stores I've ever been to. The have furniture, power tools,…read moredishes, home goods, home improvement items like used doors and windows. There's no way you won't leave with something, definitely worth a visit.

Came over to this Home Depot, looking for a few electrical items. Amazingly, I had an attendant…read moretake a liking to me and made sure that I got what I needed, as their location and bin number in the Store webpage did not seem to correspond to where the items were. The story is large, well supplied, and fairly busy. I do enjoy their military discounts, which Home Depot corporate has them automatically upon inputting your telephone number at the checkout stand. Overall good value for money, and although I prefer local stores, sometime you just can't get what you need at your local place.

Every time I come here, I encounter another helpful, friendly person and today it was Alex. The…read moreappliance specialist had all the answers. They had a great sale with free delivery and additional promotions and New Hampshire offers an energy efficiency rebate, so it was remarkably affordable to upgrade the ancient washer, dryer combo here at the family house.

We purchased a Harman Allure 50 pellet stove in October from UVSC. The stove looked great, but…read morenoticed that when it heated up, a very noticeable "popping" sound could be heard. It was quite distracting when watching TV or trying to sleep. There is an expected level of noise with the blower and expansion/contraction of metal, but this was beyond that level. After contacting UVSC and speaking with the owner, he sent technicians to investigate the problem. They immediately agreed that an issue was present and sent a recording of the noise to Harman. Without delay, Harman accepted responsibility of the noise, most likely due to an improper weld, and immediately arranged to have a full stove replacement at no charge. In today's throw-away society, I cannot think of a time I have had a better experience with a vendor and manufacturer, each standing behind the quality and workmanship of their product as well as the service to make sure the customer was satisfied. My wife and I know that we made the right choice by purchasing from Upper Valley Stove Co. and going with a Harman stove. The Harman product stands behind their slogan of "Built to a standard, not a price."

We bought a Harman pellet stove from them about 10 years ago, and the guy was rude then even during…read morethe sales process. Continually have had rude customer service on the phone and in person. Somehow, they always seem an annoyed to have customers. Schedule stove cleanings that they don't show up for. Lost my check in the mail more than once and then told me I didn't send one. They're the only show in town and that's the only reason they have the business they do. People are starting to travel elsewhere and I see why.

So, 3 weeks ago I decided to replace a few damaged parts in my 15 yr old Fireview. Got on line and…read morefound the parts illustration and order form on the website. Thought I would call them about the new catalytic converter they are using for my stove. Great, knowledgeable staff. Answered my questions. Ordered my parts and received them quickly. Called several more times with install concerns. Always very polite and knowledgeable about their products. Looking forward to another 15 trouble free yrs. with this stove. It is my sole source of heat from Oct-Mar, I burn approx. 3-4 cords a yr. Great stove & great company