I had the pelasure of taking a basic gun class at Range USA last Fall which provided great basics…read moreand range time. Since then, I've signed up for the Premium membership and another intermediate gun class. As someone who lives past Rogers, this was conveniently located, clean facility, and great store layout. The safety officer inside the range has always been so conversational and helpful. I've also had great interactions with most of the customer sevice reps. and a really proactive young lady who works Weekends from 2 to 6pm. Unfortunately I had 3 experiences that sealed the deal on me canclling my membership- the last one being a team lead. Although I was a member and in the member line, I was charged non membership prices for 380 range bullets my first time there. I hadn't realized it until anotha rep- on a separate occasion, qouted me non-membership bullets although I was in the members lane. It wasn't until I questioned the lower priced labels -he acknowledged it was member prices. I confirmed I was a member and he rang me up accodingly. To add context, I had purchased a gun at Fleet thereafter and was sold the incorrct gun despite questioning the key differences in Rueger 380 security vs. Secturity 9mm. In addition to being sold range bullets when I needed self defense bullets. I later learned from a helpful rep at Range USA about the trade options for a credit towards another gun if I wanted. He also encouraged me to verify how Fleet Farm registered the sale and see if I could return it. It had been over a month so I wasn't confident in that but that did bring me back in the store later to verify the process. I came back on a Saturday and was met with a lead (Asian man) Chiam/chiam and another male rep behind the counter. When I walked in I greeted everyone. The lead rapid fire asked if I was there to shop, shoot or something else. It was so fast and off putting that I could only pause. He repeated it, I explained I wanted more info. About the trade in process and also who I would need to speak with if I decided to go with that option. After explaining the process. He said I could come in and speak with anyone however I was previously told I'd need to speak with a manager or higher up which I relayed. The rep. behind the counter confirmed I would need to speak with a lead and confirmed Chiam was a lead. Shocked the hell outta me as he was so off putting and short the whole interaction- now giving misinformation.The culmination of all those experiences compelled me to cancel my membership that day. Overall, I really liked Range USA so much that I'd come by myself bi-weekly, planned to take my daughter and mentee even promoting their open house and recommendinf them to others but now have mixed feelings after the negative experiences

Had a little trouble with a transaction, but this employee Will (William) found a way to make it…read moreright and I'm grateful and have a renewed interest in getting more time in at the range. Thanks Will!

Customer service blows. They don't even acknowledge you with a "hello" or "good day" When they ring…read moreup your purchase. Stand in groups of 3 chatting. Great leadership by management train your staff with some customer skills.

My wife and I took a handgun class and the instructor was very knowledgeable and friendly. The…read morerange is very fun and the selection is very vast.

Such high praises for this store! Very knowledgeable, friendly and customer service oriented…read more Their custom rods are superb and worth every penny! Great selection of everything you may need! Highly recommend!

Good selection, I think? New to fly fishing after inheriting a rod from my late father in law…read more Went to get fitted for a reel and ask questions about getting started but was met with as little help as humanly possible. Worst customer service. Would have spent a boat load more and would have been a repeat customer but left feeling uncomfortable and won't go back.

Our estate clean out went very well. We had good communication, it was on schedule, the haulers…read morewere great. I would use them again without hesitation.

Says communication to me. Found zero communication on GunBroker or my email. It is what it is. Junk…read morefor my money. Some people are just not honest.

Vados is a great place for bait and tackle and the guys are always friendly ! Been going there for…read moreover 50 years

Vados was recommended to me from a guy in my fishing club. I was not disappointed. Greg…read morecommunicated with me as a new customer to set expectations and help with care for my order. I placed the order on a weekend, Greg emailed me on Monday, and I had my bait on Tuesday! Checked the bait as instructed and it was more alive than the stuff I bought at my local bait store the day before. Great people at Vados!! Very friendly and very knowledgeable. They've been doing this a long time and have the freshest stuff I've seen aside from the maggots crawling on my garbage cans in the summertime. Everything was perfect!! Can't wait to hit the lakes this weekend for our trout opener. Thanks Greg and team!!

My first Hobby Lobby visit today! I went in in search of a Franklin Day Planner Cover. Yes, I still…read moreuse those even in the days of the smart phone! My old one has worn out and I couldn't find one in Office Depot or Staples, to just buy just a cover. I checked online and it said that Hobby Lobby likely carries them.. So my first visit today in search for a cover. And no, I couldn't find one, even though I came across other binder covers that could probably work...but they were too bulky :-( I was surprised how big this store was and that it carried a wide variety of merchandise though. Even though I didn't find the Day Planner Cover I was in search of, I did end up buying some office supply nick knacks that can come in handy someday.... I don't know if I will back, since this store is a little out of the way for me, but it was an interesting field trip!

Have shopped here several times for decor and candle making supplies. The store is well organized…read moreand stocked. The staff is friendly and I was walked right to an item when I needed help finding something. Lots of parking right in front of the store. The sales are great and if something isn't on sale this week it likely will be soon.

I had a 1 on 1 instruction with Josh. I took this to get back into the groove after life got busy…read moreand I hadn't practiced in over 6 months. I couldn't recommend it more!!! Josh was incredibly personable, answered all of my questions and was sure that I completely understood everything he shared with me. He genuinely cares about the people he trains I can tell! I left feeling more confident in my knowledge and skills brought back up. Obviously I will continue training as with this it is vital to keep sharp, but I am so glad I went through Josh! All of the good reviews you see about him are true! And if you take a look at the picture, that is my first shot in over 6 months under his instruction! (I think it's pretty good) For all of you wanting to brush up your skills, at any level- go through Josh! You won't regret it!

Do your research before buying a gun here. You will get ripped off if not. I Paid $900 for a Glock…read more19 that came with 2 10+1 mag in a pinch when I needed a gun to protect myself. And $80 for 50 rounds. Its been a few years now and own a few guns and learned never to get ripped off again .Thanks for the expensive lesson. Never going back. It was almost 1200 with tax and everything . Gun and 50 round. Crazy. Expensive mistake. The 10 round mags . Really?

Never had a issue. The place is clean, helpful workers and always a joy. Yeah it is a bit crazy,…read morebut it is costco, they are always busy and crazy.

This is way the heck out of my way, but the website said that this location had something that I…read morewanted that was out of stock at my local warehouse, so I made the journey. This location is easy to find and has plenty of parking, so getting in and out was a snap. A very helpful employee found me wandering around in the tech department and asked if he could help me find anything. He knew exactly what I was looking for and took me there right away (thanks, Kyle!). Bonus, it was on sale. Easy as pie and I got my portable monitor. This is going to improve my life at work greatly, so thank you, Costco!