I have purchased appliances from State Street Discount for years. I have never experienced anything…read morebut expertise, knowledge and friendly service from beginning to end. They provide delivery, referrals for installations or they'll load the appliances in your truck if you want to take care of installs yourself. When you shop at State Street, expect the opposite of those big box stores. The service is exemplary and the sales staff know the products they're selling.

We bought a 12k Viking Grill and have had nothing but bad service. They put it together without…read morelining up the parts, its taken two trips to replace a bulb that still does not work. The salesperson when contacting her was condescending. horrible experience. DONT BUY!!!!!!!!!!!!!!

Worst appliance buying experience ever! Went to HD on 12/17. Rude employee starts typing up a sales…read moreslip after I asked her about a specific washing machine. Oh, we don't have it. Well, could you show me one like it? No. So I have to pay for my item sight unseen. I order online. Why bother going to the store? Given 3 delivery dates. Took time off the first 2 times. Third time, I said, I'm not taking anymore time off, deliver & install by 11am or I will cancel. We think it will be delivered possibly between 10:30 & 2:30. That doesn't work for me. Cancel & refund. Oh, that credit will be returned to your HD account. No, I don't want credit. I want my money back!! Will never buy anything from HD again.

Felt I should write a review as this Home Depot seems different than most I have shopped at. The…read moretypical Home Depot customer service is typically lacking, but we recently bought a fire pit and other outdoor furniture at this location and I have to say we had exceptional customer service on the purchase and delivery. My wife returned to buy covers for the firepit and chairs, and again was offered help with measuring the covers and chairs, a level of service I would never expect at a Home Depot. I'm sure mileage will vary depending on who is working at the time, but just wanted to say kudos to the folks who have been working here on our last few visits. It felt more like shopping at a smaller retailer than a big box.

Fred was great and helped us pick out the right stove and washer/dryer for our space. the price was…read moredefinitely right for the memorial day sale, and we're glad we took advantage of it!

Yesterday I posted a "1 *" review of Appliance Warehouse. While I am not amending my original…read moreposting, I will say that follow-up discussions (yes plural) with Liz, the owner left me with a very different perspective of the company. A big thank you to Liz for reaching out to me and her follow-up call and email. Again - Thank you.

He was very rude over the phone. He actually laughed at me when I asked to repeat the charges…read morebecause I wasn't grasping how he charged. Not professional at all. Don't waist your time!!!

I John B laundry…read morerepairs came here on time and fixed my dish washer.He did a timely repair. I appreciate everything about John Laudrey Repair.

A big "Thank You" to Craig from Richard's Appliance in Salisbury for the repair work he did on my…read moredishwasher this past week. Craig was right on time, was friendly, professional and had the problem taken care of quickly! He also gave me a "tutorial" on what caused the problem and how to avoid it in the future. It's nice to find someone who really knows what they're taking about! I'll definitely use Richard's Appliance in the future! Jack Smith

I called about having a garbage disposal replaced. Richard's said they could come out the…read morefollowing day but, 20 minutes later they were at my door. He was in the neighborhood and just wanted to take a look. It turned out to be a bit more complicated than a simple replacement due to the age of the older unit. "Nope" he said. "You'll have to hire a regular plumber." That was not what I would expect to hear in this day and age. He had a chance to sell me disposal and charge me for a bad installation job. Instead, he took the high road. He did not even charge me for a service call. Before he left I asked for the number of a good plumber. Without hesitation he had the name and number in my hand. I called the plumber and two days later had a brand new disposal up and running. The plumber did say he would have to make adjustments to install the new disposal but he could do it in about an hour. In 45 min I was writing a check and my problem fixed. THANK YOU RICHARDS. I will be looking to you for appliances very soon. This is service you CANNOT GET at the big box stores. Shop Local.

We renovated our kitchen and needed new appliances (refrigerator, range, microwave and dishwasher)…read more We looked at Moderno, as they were local and they had really nice offering and there website was great, and worked well. Jowi at the Salem office showroom was super nice and helpful. We decided on Thor Kitchen appliances and they are amazing quality, and priced very fairly. They do take credit cards but charge an extra % so we paid by check so no problem. The fridge came damaged and then took a while to get a replacment which was a bit of a pain due to supply issues but they communicated with us and we finally got the kitchen of our dreams completed! At the end, Victor gave us a nice gift, which was so nice and appreciated! I can not recamend Moderno enough! Excellent products and customer service!

We just started using Victor and he has been excellent to work with for repairs. Always on time,…read moredoes what he says and comes prepared to get the job completed. He and his worker were always masked and kept the appropriate distance. We will definitely use him again!

Purchased a new dishwasher from Mass Appliance. Great service from Mark who removed the old one and…read moreinstalled the new one all with 2 hours. Bob, the office manager was terrific to do business with and always followed up to assure we were pleased!

Called Mark in for a home visit , said my washing machine was on its way out and that he had one in…read morestock I would like . I paid him up front and have not seen him since . It's been nearly 2 months now and several calls asking about the whereabouts of my washer . Scheduled to drop offs both times there were no shows . I still don't have my washer but they have my money . I would never use again

I suspect a filter that needs to be cleaned or even changed. The technician stated he could come…read moreout and fix the leak on a washing machine, but would not come out if the washer was not currently leaking. What's going on in today's world? Can't anyone troubleshoot a problem. Is there no routine maintenance technician within the Southern New Hampshire area. Is this just a plumbing problem. No, it's a intermittent leaking problem.

Professional family company. Good communication and follow through. Showed up as promised and…read morecompleted the installation of the dishwasher. Tested the operation before the project was complete

If you're looking for a independent small business that sells quality power products, stands…read morebehind them, listens to their customers and delivers a level of service quality that was , frankly expected in the past .... but so rarely delivered today visit Seacoast Power Equipment. And here are a few reasons why: " In mid may I purchased a commercial grade Stihl FS 250 Weed Whacker. They directed me to this higher horsepower trimmer in order to efficiently maintain a new 4 acre property. The "weed whacking" job needed to be done the same day so they expedited the purchase process and provided a hands on " How to Use Demo " in the parking lot. Off I went and around 6 PM I ran into some equipment difficulties regarding the trim line spooling properly. I went both to Stihl's hard copy manual and corporate website to try & fix the machine. I strongly believe companies & store owners must stand behind their product. Therefore at the same time I sent off an email to the two new store owners , who gave me their business cards at time of purchase - nice touch ! At approximately 8PM that same night I received a return email from one of the owners of Seacoast Power taking responsibility, apologizing for my inconvenience and offering some solutions for my equipment problem. I stopped by first thing the next morning and met with the head of their service department where I received a hands on demonstration on how to spool the trim line properly. Net/ net the machine was fine , I needed some more training ! And to end this factual sales and service experience the owner of the store emailed me two days later to make sure all was operating properly.

Our hydraulic sprayer broke the day before our seasonal company was going to begin our season. Sean…read more& Michael at Seacoast Power Equipment took care of our issue in only 90 minutes! It saved us huge headaches! I'm sold on this place!