The team that came was friendly, courteous and worked very hard to solve my unique issue. They…read moreimproved my situation dramatically but could not fully recover the item that was blocking. They were very reasonable with the invoice. I will call them again in a heartbeat!

The sewer line at my home in Columbus was clogged and caused backfill into my basement. I needed a…read morehydro-jet service right away and hopped on Yelp to receive quotes. Plumbing One got back to me immediately and I was soon in touch with one of the owners -- Jess. Jess was able to schedule an appointment the next day. She cleared out the line quickly in less than an hour with no issues. Fast forward a month later and my line got clogged AGAIN! Stressed and confused -- I immediately contacted Jess and she said she could check out the issue the next day. She discovered some clothes got clogged in the line since the hydro-jet appointment and was able to dig it out. Goodness! Horrible luck on my end but grateful Jess saved the day twice! She is incredibly punctual, kind, and overall just great customer service. Fair prices too. Will use Plumbing One again in a heartbeat if I ever need additional needs (crossing my fingers it won't happen again!).

These guys are my go-to plumbers. I've hired them many times for all kinds of plumbing matters…read more They're knowledgeable, professional and fairly priced.

Amazing service. Prompt. Professional. Courteous. I swear by these guys! They are the best!read more

Honest, knowledgeable and intelligent. Great organization they gave me wise advice and made the…read morerepair work easy. Will use them again!

I was in contact with Travis 12 days ago and provided him with details, photos, etc. for water…read moreheater replacement. I am still awaiting estimate(s) I have decided to go with another plumber.

Eddie was friendly and responsive to our questions about the service on our system. His excellent…read morecustomer service was typical of our experience with 5-Star. Very happy with our service contract.

I am writing this review to warn potential customers about Five Star Home Services severe lack of…read morequality control, proper technician training, and poor management dispatch practices. A technician from Five Star was called by my neighbor to address a drainage backup on shared piping in our building. Before starting, the technician explicitly acknowledged that using a stiff cable could break the pipe and that a flexible cable should be used instead. Despite this, he ran the drain snake in the wrong direction--into my adjacent unit, where there was nothing more than a slow drain--and proceeded to break my pipe under my sink. Rather than escalating the mistake to a senior supervisor, the technician attempted a temporary fix using parts purchased from Home Depot. He installed the replacement improperly and left my unit with an active leak that did not exist before he arrived. To make matters worse, the original drainage issue on my neighbor's side remained completely unresolved. When the company was notified that their technician had caused property damage, leaks on both sides of the shared wall and failed to solve the initial problem, Five Star's dispatch made the baffling decision to send the exact same technician back to the job site a second time. Sending a technician who clearly lacked the expertise for this type of repair--not once, but twice--demonstrates a concerning disregard for workmanship, customer safety, and property protection. Leaving a homeowner with an active plumbing leak caused by your own staff is unacceptable. I strongly advise against hiring Five Star Home Services for any complex or shared plumbing issues.

Had a leak in the basement, coming from the kitchen sink drain. Called these folks and they came…read morethe next morning. Josh called day of and said they could come a little earlier than the appointment window, which worked out fine. As I suspected the 60-year-old drain pipe had a hole, actually a crack when he pulled it off. He fixed it right up, and though we know the rest of the pipes, original to the house, will need replaced eventually this got us going again. Price was reasonable for what it is. Service was great.

I was charged $318 for service call. All that I got done was to change two water filters (that I…read moresupplied) and got a hose unstuck from the outside. I will ask the price first...

Integrity Plumbing was very quick to respond and repaired the problem quickly…read more We would definitely use them again!

From the owner: For over 20 years, Integrity Plumbing Systems, a family owned and operated business, has provided…read moreprofessional and courteous plumbing services. We are a full-service plumbing company providing residential and commercial services for our clients in Columbus and many surrounding areas.

Quick service and competitive pricing for a new water heater. Johnny did quality work and is highly…read morerecommended.

Platinum plumbers are very good at their job. I asked for an estimate Dan asked for pictures. He…read moresaw what I needed gave me a estimate. They came out on the day/ time that was good for me finished up in about an hour. And everything was done. If you have a plumbing problem or you need a serious plumber call these guys, they won't let you down. They replaced the main shutoff valve from the street to the house