I have used Christian for a few years to do landscaping and snow removal on my properties due to a recommendation from a friend. The quality of his work was passable, but there are a few issues that have come up that really soured the relationship.
1) I received an invoice from him SIX MONTHS after the service date for yard work. I'm not sure how this happens, but more importantly, I'm not sure the service was actually performed. The reason is because the service was to cut back overgrowth that I got fined for by the city a couple weeks later. The only conclusions at this point are that the service wasn't done, or it was done so poorly that it needed to be done again (I hired a different person to do the job properly after the fine, and before the invoice arrived).
2) We contracted with Christian for snow removal services. His contract was deceptively written, such that the first 3" of snow removal was $90, and if the storm was 12-15", then the TOTAL AMOUNT would be over $800!! When I brought this to his attention, he said that I signed it and that's that. I have no comments about the quality of snow removal, but the pricing scheme is borderline fraud. I have filed a complaint with the MA state AG's office due to this.
3) Christian is very responsive on the phone when looking for business, but as soon as you pay him, he'll ignore your phone calls and e-mails. He starts by telling you call him after work. When you do that, he complains that you're bothering him late, and that he's tired and will call you "tomorrow". If you decide to use him, don't pay him until everything is finished. Otherwise it will be difficult to get his attention again! The only thing he cares about is taking your money. read more