Sierra went above and beyond to help get us back on the road again. She was friendly, made phone…read morecalls and resolved our issue with the car carrier flat tire so that we could get going on the road to California. She is so knowledgeable about the Penske truck and how to properly tie down the vehicle on the carrier.

I have nothing but good to say about these people. My friend and I rented an auger from them about…read more11 am for one day. However, being seniors, we don't always know how to manage all this equipment as easily as you young guys...but it's cheaper and easier for us than digging holes ourselves. To make a long story a little shorter, we got it back the next day about 4pm. expecting to pay for two days. Nope...they only charged us for one day and I don't think they were too expensive. This equipment cost money to buy and to keep the condition up. The service was friendly and competent and yes they helped us over the phone while we were trying to figure out how to start it. Thank you United...Will be back again.

These guys are expensive, but so is everyone else in the rental industry. They have what we need,…read moreand I've never had any issues with a unit rented from them. United Rentals also has a new location that rents industrial pumps, lighting, and power plants.

Kind of a mixed bag here. There's U-Haul the national chain and then there's the local company. May…read moreas well give you two-for-one here today. We did a local move within Abilene and went through the U-Haul website to hire some movers. That went pretty smooth. Went to pick up U-Haul's largest truck the night before. While doing the walk around, I'm noticing fluid from the front end. The young guy who's filling out the paperwork says it's fine and that "the power steering pump blew out so they 'just' replaced it." Except that the smell is distinctly antifreeze. You don't mistake that for PS pump fluid. No worries, it's local. Finish up paper work, time to hit the road. Sometimes you get a really nice truck, this wasn't one of those times. Pretty nasty inside but hey, we're not checking into a 5-star hotel. Immediately on the road, there's significant play in the steering. Like I'm in some 1950s movie and it's driving scene where the steering wheel goes back and forth an 1/4 of a turn each way before it actually moves the wheels. It's dark, the road is unfamiliar, it's a giant, nasty truck that is leaking fluid and the steering barely allows you to stay centered in your lane. Yeah. . . this is nice. That's about the size of it for the local store. Some of the employees look like they're in over their head. One you guy had a lot of mental snap (knew what he was doing), but just had too much going on around him. When I got back to the house for the night, I called the U-Haul 800 number about the condition of the truck. They were sympathetic to the problem and did get a tow truck out to pick up the truck. We did have to go pick up another which put us in a jamb because they were about to close. But we got another truck and yee-haw. All-in-all, just okay. The whole "power steering pump" story was pretty odd and unnecessary. The local store on Clack is huge with lots of trucks, yet it's got a low-end, out of control feel to it. The Nat'l side seemed fairly willing to get things done, that was good. Lest you think about going to the competition in town, don't. It's only worse in Abilene.

Horrible! Was told to show up no later than 6:55pm for our reservation and not any early than…read more6:45pm we show up 6:50pm and a employee was walking away. Asked which door she just rudely says it's closed! How are going you to close before 7pm? Then we call online and they said they lied and didn't even have a truck for us. So now we are without avoid this place and just go somewhere else

I would not use. Had turnkey for six months. Their fire system leaked and ruined a collection of…read morecollectibles. I had the insurance they sell and they say that discharge of water is not covered. Called the storage facility and they state in the contract that it says this is not their responsibility. Even though I tried to be responsible and get their insurance my items were ruined due to this facility.

From the owner: Turnkey Storage is the most desirable indoor self-storage. Driving inside the building means that…read moreyou can access your storage unit out of the heat during the summer and out of the rain, cold, and snow in the winter time. No more shoveling snow in front of your unit or dripping rain water down your neck each time you enter your unit in a storm. Enjoy the quiet, safe, air-conditioned environment after pulling inside the building.