The first full week of July 2021 I had the pleasure of dealing with Ariel to rent a Ram Dually to…read moreretrieve an industrial generator I won on Gov/ Iron Planet. She is very professional, and knowledgeable and guided me thru insurance coordination with USAA and Enterprise. She rented me a great truck, easy to drive and no problems pulling the load.

Sierra went above and beyond to help get us back on the road again. She was friendly, made phone…read morecalls and resolved our issue with the car carrier flat tire so that we could get going on the road to California. She is so knowledgeable about the Penske truck and how to properly tie down the vehicle on the carrier.

This place is huge but they had to send me to a different dealer for the truck and for the SECOND…read moremove in a row, they failed to come up with the appliance dolly we reserved. DO NOT count on this UHAUL.

This is a locally family operated location and a hub for the surrounding areas. With that being…read moresaid, I physically came to this location to ensure I had a reservation for a 26' truck with trailer. A representative looked in the system and the dates that I needed the truck were not available so I pushed my date by a day, she reserved my truck and trailer so a couple of days. I call back to follow up and I am told that no truck is available and I will have to pick up the trailer from another location 40 minutes away. I come in the following day to speak to the manager and explain that my reservation was valid and go through the whole story from a week prior. She informs me that U-Haul national representatives sometime inadvertently double book without notify the actual Regional location and then explains that it is summer, people going on vacations, moving, it is the first of the month, etc. Long story short, she found a truck that was coming in on the day I needed, but I had to pick up the truck from Sweetwater (40 miles away) and hitch the trailer at their location in Abilene. Needless to say I had to push my departure date back due to this and other foreseen circumstances which she included extra miles in the contract for the inconvenience. Just remember Abilene is a small hub for the region so ensure you plan accordingly and reserve out way in advance just in case you run into these snafus. Thanks U-haul for the assistance.

6-25-21 at 3:05am, driving south on I35 Burleson Tx area right after Wilshire exit. I was driving…read moreon the left lane coming up to one of your trucks the driver switched to my lane with no signal light when the road was turning as if he happened to be distracted and nearly pushed me to the wall. I thought maybe he was trying to pass someone and didn't see me but there was no one in front of us. I had to slam on the brakes so hard my dog face planted into the dash. I switched lanes and pulled up to get the info on the truck and honked at him and this dude honked at me like I did something wrong. Please reconsider who you allow to drive your trucks this guy is a danger and if I wouldn't have reacted as quick as I did my car would have been under his axle. Unbelievable!!

From the owner: Specializing in: - Packaging Materials-Wholesale &…read moreManufacturers - Truck Rental - Trailer Renting & Leasing - Leasing Service

Great customer service. Easy process to store items in climate controlled environment.read more

From the owner: Turnkey Storage is the most desirable indoor self-storage. Driving inside the building means that…read moreyou can access your storage unit out of the heat during the summer and out of the rain, cold, and snow in the winter time. No more shoveling snow in front of your unit or dripping rain water down your neck each time you enter your unit in a storm. Enjoy the quiet, safe, air-conditioned environment after pulling inside the building.

Our band trailer had an issue that I just knew was going to expensive and involved. I took it in…read moreand 15 minutes walked out the door with the problem resolved! They could not have been nice! You need a trailer or service on one, I encourage you to give them a call!

Don't waste your time. I was trying to trade a trailer which was minor to the trailer I was…read morebuying. Paying cash for.. they told me a trade value after I sent pictures and was honest about them I show up with the trade and they drop the value $1500, I can understand $500 or so less because of this or that, but $1500. Bull crap! They thought that just because I drove an hour and a half that they had me bent over a barrel. No I'm not! I was trading a $4,000 trailer for a $26,000 trailer and they treated me that way! Flat pathetic! I am a business owner in Abilene and the surrounding areas, and no one I talk to will ever think about Happy Trailer! They flat suck! There's is a way to deal with customers and there is a way to not ever have another customer! Don't even think about it!

If you are looking for quick and amazing service, get over to this U-Haul and ask for Steve!!! We…read morehad some serious car trouble today and he went above and beyond to make sure we had the right trailer we needed to get our goods home quickly and safely!!! Thank you Steve and we highly recommend this U-Haul to anyone and everyone!!!!!