I took my truck in because it was leaking oil. They let the truck sit all day and overnight before…read morelooking at it just to look at it with a flashlight and say it was going to be $1,475.00 for a 2-3 hour job. I took my truck down the street to Jim Clarks auto repair and saved over $1,100.00 for the same repair plus had some preventative maintenance done during the same visit.

UPDATE... Had another component failure in the…read moretransmission. The sprag failed with only 5 days left on the warranty. I contacted them and was able to get the car to them before my time expired. They covered the needed repairs under warranty without any problems. Since that time I have had ZERO problems and continue to enjoy driving my car. It is so refreshing to see people stand behind their work for a change. Their service and professionalism is why I will always be a life long customer.

Well, I needed my sister-in-Laws car repaired. It wouldn't start, jump or new battery would not…read morefix it. Towed it to them, one day later, new parts and it was running! It was a bad fuse board. But would diagnose with plug in sensor. These folks know autos!! And, more importantly, they fix them, right for a very reasonable price. Can recommend them highly en. Call Mike, he will get you going again.

First off would like to say the customer service is amazing. While i was stationed at Dyess for 3…read moreyears i used this shop and they were able to help me quickly with anything I needed. Very military friendly and great people to talk to. Recently there was a recall on my car's A/C (an issue that I was having quite a bit). I was a little worried because I am now stationed halfway across the country and was not sure how to get receipts from years ago. I called the phone number and Mike was able to provided receipts so that I could get reimbursed for the work on my car from years ago.

Poor Axle Work - Costly Bearing Failures…read more I had this company install new axles on my travel trailer less than a year ago. Recently, both axles had bearing problems, which should never happen with new parts. Another mechanic inspected the trailer and said the axles had been poorly welded or installed. To be safe, all the bearings are now being replaced, adding even more time and cost. I expected better quality for such an important job. Anyone considering trailer or axle work here should double-check the workmanship -- I would not recommend this shop based on my experience.

wonderful place. everyone I came into contact with was kind and helpful. they answered all my…read morequestions and hooked me up speedy quick. will be returning and sending my buddy's here.

Amazing customer service! They were fast and efficient with my vehicle and keeping me updated! 100%…read morerecommend taking your vehicle there !

Under new ownership! Mason, the new owner, was great to work with! My Lincoln had a big ding in…read morethe side and a bunch of scratches. They fixed it up as good as new! I'm so happy with the service and quality of work. Definitely recommend Sudden Impact!

I am active duty service member and I brought my 2013 Dodge Charger here due to the transmission…read morehaving issues switching gears while driving. They diagnosed my vehicle very thoroughly and were able to inform me very quickly on the problem. And I gotta say they are very real and trustworthy people. I was informed of the potential price of the repair before the diagnosis and very surprised with the actual price afterwards which was very reasonable. They also helped me with the financing of the cost by providing multiple options and that was a lot of help for someone like me, 21 y/o without much experience in that area. Definitely recommend.

Great place to do business with. Satisfied Customer. Rebuilt my Trucks Transmission and still doing…read moregreat.

Took my truck in for some work in April, they gave me a realistic estimate and the service itself…read morewas awesome and very professional. They explained repairs needed and the repairs that were done in detail and answered any and all questions I had. I trust this shop and highly recommend them.

To our Toyota 4Runner for rear brakes and they could not not repair them correctly. Had to take it…read moreagain as the brakes kept squeaking. Then changed me to replace rotors and still they are still squeaking as before the repairs. New pads and rotors and still squeaking. I will not recommend this place.

Down graded my great review to 3 stars because after 15 years of keeping my email free of spam, 3…read moredays after my car purchase here and they sold my email. Wasn't my first car purchase but the only time that email was given in two months and suddenly it's full of trash.

I do not recommend this place. They are scammers. They will tack on things at the very end even…read moreafter you've already negotiated a final number. Definitely do not recommend. After they tapped on a bunch of extra stuff after I thought the numbers were done and I noticed this was 5000 more dollars than originally discussed. I was no longer interested and I wanted to cancel and shred everything and the way they continue to pressure me and refused to shred things was extremely manipulative. If not kind of abusive. I wanted to leave and they would not simply just cancel and shred this I had to reiterate and explain. I don't know how many times I said I was no longer interested in wanting to leave and they kept trying to manipulate everything I said. I was way too polite to these people don't bother with them. Really gross low brow behavior.

The best by far and very trust worthy. I don't care if I break down in in Dallas in front of an…read moreautomotive repair shop.....I would have it towed to this shop. Lance does not throw parts at a problem. They find the problem and fix it. No duck tape and bailing wire required. The shop is clean and they get the job done when they say they will. No surprise costs. Trust me....don't take it to anyone else.