BEWARE!!!!! this is a shady business who con their customers!!! based on my experience i will never…read moretrust the owners Patricia W, her husband Joseph W. 2 and son Joseph W. 3, I believe they are liars and thieves who stole my high quality diamonds and replaced them with lower quality ones, thinking I wouldn't notice.

First off I called them and spoke to the owners and they were very helpful and inviting. The prices…read moreI was quoted by 3 other major jewelery companys was out ragious. The other companies wanted to completely redo my ring which was given to me by my parents for my new engagement. So this ring has a lot of sentimental value to it. I was quoted 750 from the first jeweler to have the whole band replaced with new prongs which I was told was mandatory or I wld loss my diamond. I then went to two other jewelers which said the same and quoted me 450 then the last quoted me 350. Me notknowing anything almost went with the 350. Well not needing to rush I waited and looked for a mom and pop jeweler. I then find J and J jewlers and had my very comforting conversation. I go in and spoke to the owners which were a married couple and thier son who was the jeweler about what needed to be done with my ring without changing it too much but keeping my diamond safe. They all look at and said the band was in good condition and all of my prongs were good except ine that was bent. I also needed it sized. They quoted me $40 to have mt ring done. Safe diamond and repaired not redone. They were extremely thorough and friendly. I assumed I would need to leave my rinf for a week or two. The jeweler which was the son said it would be done in 45 min. My jaw dropped in shock. Me being newly engaged I was so excited to have my ring back the very same day. I also had seen a negative review about them switching diamonds out and something about a watch repair. I showed my concern and the son made me feel very safe with them having ny ring. He mapped out my diamond so I wld know it was mine and was not switched. So that review was not helpful in any way and in my eyes seemed very inaccurate and distasteful. He actually apoplized for my concern. My experience was amazing the best by far. I will he back to buy my wrap for my ring and all my sizing and repairs will be done there. To top it off I wasnt sure if I wld make it back in time to get my ring before 6 when they close. The son told me he wld wait for me to get it because I get out at 6 and may be a few minutes later then 6. That was great customer service. And in the end they inly charged me 25 for the sizing because they only had to twist a prong in place. I will be sending people there for repairs and they now have me a loyal customer for such great work. I am a very happy soon to be bride with a safe diamond ring sized just right.

This place is great! Very helpful customer service, great prices, and a large variety of products.read more

Friendly place in a nice location near the harbor. Beautiful scenery. Had a watch battery replaced…read moreat a very reasonable price. I would clearly go there again.

Got the cutest bracelet! Super friendly staff, plus I loved looking through the antiques and…read morefinding this bracelet in the jewelry section!

We just came from there because they say they're open Friday and Saturday from 11am to 4pm. We…read morearrived just after 11am Friday and they were not open. The parking lot, the stairs leading to the front door, and across the front door are all chained up. It looks like a great place from the photos we've seen inside so we were excited to do some shopping there but they were NOT open. :( We drove half an hour to get there on a rainy day, too. :(

I bought a necklace March 21st, and on March 24th I decided to return it. Both the assistant…read moremanager and Mary at Mohegan both refused to return my purchase because i didnt have the physical card i used. The Return policy states I need my new unused item and my receipt and be within 14 days of purchase. At the store i was told my card didnt match the card on the receipt and i could not make a return; additionally mary said necklace was dirty and worn. The necklace is brand new

My husband wanted to buy me a ring. I asked if they had my size in a beautiful ring. She looked and…read moresaid no. Before I could ask can you show me some rings in my size she walked away back on her phone. Terrible customer service and there was not one person in the store. This was the Monday after super bowl

So I found this little gem by happen stance when I was looking for good coffee while in the area…read more It is right next to a very popular coffee/smoothie bar and I HIGHLY recommend you stop on in after you grab a smoothie or coffee. Locally made crafts/gifts/cards and the store is filled to the brim with lovely things! Good to note: If you put 50 Pleasant street Norwich in your GPS it will take you to the back of the building which is the wrong side. Go past pleasant st and the parking lot is on your left! Or search for Dexters smoothie and Coffee vault. The location is a little odd but definitely a hidden gem!

Artists pour their heart, soul and energy into each and every item they produce.... each so…read moreunique... with a story to tell. It's hard to walk away from this store coz it's so cute n adorable and evokes an interest just from the outside and makes you curious on what you may find inside... its quite small .. a hodgepodge of wonderful handmade crafts all made locally in CT... makes for a one of a kind gift... I bought some whimsical clips and rings for the kids and they weren't priced too high which makes it all the more wonderful.... hard to list what you can find coz there are just too many knick knacks but to give you an idea handmade greeting cards, seasonal items... earrings, lip balm holders, hand carved stone animals...you can spend a good lot of time if you enjoy things like this. Also, when you purchase goods from local artisans, you're supporting their business, which helps strengthen the local economy.

My fiance and I worked with Ann to make each other's wedding bands - what a fun and meaningful…read moreexperience! Ann was extremely good at explaining each step and generally walking us through the process. It took about 5.5 hours, including a break for lunch, and by the end we had converted a small block of platinum into two rings that fit perfectly and looked exactly as we had hoped. I'd highly recommend this to anyone who enjoys a hands-on experience!

Even though we did this after our wedding, making our Wedding Bands on our 1 month anniversary is a…read morememory We would cherish forever. Our instructor Anne was very knowledgeable and friendly. She guided us through everything and was very patient with us. Making each other's band from scratch was more fun than we expected. Anne talked with us from the start about what we wanted and made sure at the end it was exactly how we wanted it to come out. We started with a bar of white gold metal, fired it, formed it into a circle and at the end of the day came out with beautiful personalized rings.

In Apr 2022, I was shown a great everose gold piece by the manager and decided to buy it based on…read moreher input which has always been on point. In May and July, I traveled from Florida to visit the store and make additional purchases. I'm beyond thrilled with every item and the exceptional customer service. I travel frequently and get the opportunity to experience jewelry and watch boutiques both in the US and abroad. The product selection, customer service, and culture at this location are best in class.

They just opened. The store in Mohegan sun and I wanted to drop off my David Yurman bracket to be…read morerepaired and the woman said she couldn't do it because there was only two people working. There was no one in the store but myself. I told her that I would leave it and the. She could call me when they were able to do the intake. She said she couldn't. This was ridiculous since there was no one in the store. I call bull shit on her customer service and will deal with David Yurman instead.

I enjoyed my appointment very inviting atmosphere I love all of the black art my service was prompt…read moreand I loved my hair will return again for braids

From the owner: Hair Braiding, Permanent Jewelry, Creative Workshops, Beauty Products, Clothing, Accessories & More…read moreMonday-Saturday 10am-6pm #beautyin3