Well I had been in the day before, and the person that helped me really tried to find the right…read moretype of cabinet screw for my special project. That was great. Today, with all the rain, I needed boots. Of course it was the end of the season and a lot were purchased. I have to tell you that the person, the lady, that helped me was a gift from heaven. My size and narrow foot made it impossible for me to fit in the ankle height. But she sure did try, did it in such a nice way, and her patience is incredible. None of them fit but she knew the products well. Liked having a woman helping me. An Ace Hardware Emerald Isle Nice Matters visit today. Thank you angel in the middle of a rain storm.

This Ace Hardware is amazing. There are times that my husband sent me to get something and I have…read moreno idea where to look for it. The staff is always helpful and all about customer service. They have a fabulous selection of all different things. I love going to it because of the fun things they carry. My husband loves it because he can find most everything and it's on the island. Good prices, helpful employees, and a great selection make it a 5 Star Pl.

Great local hardware store that delivers a small town feel with excellent customer service and…read moreintimate knowledge of the local experience.

This business has everything that the big box hardware stores like Home Depot, Lowe's, and ACE do…read moreNOT have!!! Excellent service, VERY knowledgeable staff, clean, organized and low price, quality product too.

Nice shop. Employees are very helpful and friendly. I received a coupon and did not need but a…read morefew items that didn't cost a lot and thought for sure I would get a "look" for using the coupon on such a small amount, but no one gave me the eye. The check out lady was friendly and kind. I find that I am using this store more now than the big box store I used to use. Prices are very reasonable here too.

I visited April 6, 2024, Saturday, 1:41:55 PM looking for an aerator washer and Asked for Casey as…read morehe Always has the solution and finds the items I need. He is the best in professionalism, courtesy, friendliness, knowledge and solution to the needs required. Before I arrived I always call to ensure the store is open to avoid wasting fuel and the staff is always courteous answering the phone. Everyone I've met has always been the best in service. The first time I went to Waters Ace Hardware store Carl helped me find a Delta handle for my kitchen sink and also allowed me to use his work room to try to fix my original handle which was damaged from the removing the screw. Anyway! Keep up the good work ethics and thanks for being helpful when I need an item that is helpful!

A nice new store, really nice owners (brothers) and some great adult staff who actually know what…read morethey are doing. I love Ace Hardware, I always find what I need without getting 10,000 steps in searching a giant warehouse store that has stuff spread out in the strangest ways. Ace is logical and efficient. They are willing to assemble things you buy if they don't come put together. And they have a great BBQ and grilling area, better than any warehouse or club store. Instead of putting ut dozens of the same grills to look complete they only put out display models so they can also show you all the accessories, spices, and teach you which one is right fro your style of grilling or smoking.

Incredible local resource. I've been here countless times looking for anything and everything from…read moreyard, paint, plumbing supplies, gravel, you name it. Great staff and they usually have fresh popcorn. Honestly just an all American small town hardware store with a bunch of old dudes that are glad to help you with your issue. Cant really get much better than that.

Cool spot! Nice souvenirs that aren't the same junk you find everywhere else- I got a sweet…read moreChristmas tree ornament based on one of the New Bern bears I'd seen while walking around. Cashiers were super friendly (maybe everyone in New Bern is friendly!). They also had a lot of regular hardware store kind of things, so could be nice for locals. Would recommend!

Throughout years of travel with my wife, this spot was one of the most unique antique and vintage…read moreplaces we've been. It was clean, organized and smelled wonderful

Lowes is perfect for plants and maybe tools. However, Never use them for installation of anything…read more They use a 3rd party for installation and tell you if there is a problem with the installation, they have a team to help you. Their so-called team is nothing but a answering service for the installation company. I purchased a stove, refrigerator and range hood which I had installed. While they were installing the range hood they damaged my brand new stove. They asked to repair it which I replied with a hard NO. I not paying for a damaged stove. 3 weeks later Lowes installation team is still waiting to hear from the company who installed it. If Lowes really cared about their customers and stood behind their installation process, they would have replaced my stove right away.

Went in to get one thing. Found it and went to the checkout area and there was no one working a…read morecash register. I don't do self checkout but I had to today. I needed help with the machine and I had to wait until the girl in the credit card register area came over to help the cash register area. This is stupid. Normally I am pleased with this company but today not so much. The register also did not take my id card for my discount. Glad I checked when she told me how much cash. I said, where's the discount. She had to check the price and redo the whole transaction and then it took. One five dollar item took me from ten to fifteen minutes to check out. Wait, double check, redo, wait for right button to be hit for cash, wait for change..... NO, bring back employees that work a register. At least have ONE in the store. Now, five stars for the girl that helped me. She was apologetic and helpful with a smile.

I noticed Community Lumber as I drove into town and decided to drop by if I needed something. I…read morewalked around the store and found it well organized, they carried brands I have some loyalty with, and there is a much larger product selection than I anticipated. The employees were very helpful people. The prices for the lumber prices were in line with the big box store, but the quality of the wood seemed better.

All started with selling me drywall they don't have in stock although they say they have 40 on…read morehand...then I contacted my brother in law to pick up order from 20 miles away only to waste his time after I went in to get my pickup slip then I am told there's none in stock... but delivery following day... following day comes I call late then the delivery changed to Thursday afternoon and offer free delivery to offset the inconvenience of being lied to...then ( keep in mind a week earlier I paid with debt card) which was processed and community lumber was paid ) now they have my cash...then the promised delivery comes and goes without a update meanwhile I have a contractor waiting for product... then I have to initiate a call to inquire...now a week has gone bye..then they deliver broken drywall ...so fed up I sent contractor to home Depot to purchase a new order of in stock drywall...at my expense and was given run around by community lumber..I can't believe they are still in business and since my disappointment and costly experience I have been talking to 20 + people and they will never go there again...I encouraged them to review the community lumber to let other victims know about their experience..I wanted to help the local business... but there is a reason they go out of business

Pretty interesting store with a lot of different hardware items. Staff is not very friendly unless…read moreyou are a local or regular it seems. Lowe's is definitely cheaper and better selection, however they carry a better selection of hard to find hardware such as hangar bolts which is the only reason I occasionally go here.