After I attempted and failed to replace the halogen headlight bulbs with LEDs on my 2020 Hyundai…read moreElantra with tight spaces (and I couldn't even get the dust covers unscrewed ), I enlisted the professional assistance of Chris. He arrived promptly as scheduled and had these bulbs replaced in less than an hour. Chris is extremely knowledgeable and even kindly shared some tips. He is refreshingly honest offering fair pricing. He is a gem, I'd recommend him to anyone and everyone.

From the owner: Get Unmatched Service For All Your Commercial Truck And Trailer, Roadside, Mobile Or Reefer Repair…read moreNeeds. With Our Mechanics With Years Of Dealership Experience. 24/7

After 15 years of poor service, its time for share some experiences…read more Last year, I brought in two weedwackers for evaluation and repair in preparation for a big job. Weeks and weeks passed and they never reached out. I want to say maybe 6 weeks. After several calls and requests to get a time frame for the work, they finally told me that one was ruined and they had not gotten to the second one yet. However, I was now out of time and had to purchase a brand new weedwacker from them for the job. I asked what I needed to do for this transaction and they said nothing, the weedwacker was totaled. I bought the new weedwacker because I had no other options. Fast forward a year and they start demanding a $45 processing fee for one of these two machines. I went in to pay it and they left me waiting in the store by myself for 10-15 minutes. I left, came back a week later, and explained how inconvenient the entire process was and suggested we waive the $45 fee. Considering how proactive I have been trying to resolve this, I am very disappointed they insisted on charging me the $45 fee. I always got the vibe that Cecil's Tractors had a preferred clientele and I was not it. I am now convinced they do not want my patronage at all. No loss to me though--the service was always poor and prices very high. I always try to support my local businesses but they couldn't meet me halfway lol.

Slow and pricey. I had my clutch replaced on a Case-IH, 3 cylinder tractor. Which they did but…read moretook over two mos. It also had a hydraulic leak when working hard (PTO with backhoe) that they didn't fix.

3/13 please run the other way....this company charged me over 2000 for 2 filters and 1 surge cap…read morestating that this was the reason for a leak now my truck is back in the shop since 3/19.

Let me start by saying stay away from this place, as far as possible!…read more I had my bus towed in 60 miles because they said they can get to it the next day (Friday) Friday came and a "Tec" hooked a computer up to it and told us what we knew the Tranny needs dropped. They told me that they could not get to it that day as on Fridays the have a "skeleton crew" so we wait through the weekend Monday comes and they tell me a technician has been assigned to it. Monday comes and goes. I called early morning Tuesday and they told me that a "tech is on it". I specifically asked if the bus was pulled in and the lady I spoke with said yes. I felt like something was not right, and sent my driver over there to be told. My bus has never moved out of the spot it was in. This means I was blatantly lied to on the phone when I called back I asked to speak to a manager and a very rude individual named Chris told me that I'm a liar that his worker never told me my bus was pulled in and that when they said a tech was on it that means he was assigned to it, but they could not pull in my bus because they were out of propane for their forklift. Chris told me that they "might" get propane that day, but could not guarantee and then hung up on me. After being lied to and treated terrible by management, I decided to tow my bus out of there and to a reputable shop. STAY AWAY AT ALL COST This place will lie, and treat you like crap because they could care less about when or if you get back on the road!

We contacted Rob just before closing. He stayed late until we arrived, checked the engine and…read morepromised he'd work on it first thing in the morning. He kept his promise. We were in the bay at 7:30 am. Thank you so very much Rob and all the great folks there! So glad we found you. Feeling like we will make it home safe and sound. 2 hours in and no concerns!

From the owner: We are a small, privately owned shop located in Manassas, VA off of Route 234. The shop is owned…read moreand operated by Robert Petrie, a Navy veteran, and retired Volunteer Assistant Chief. Robert and his employees have a background in fire and rescue. As a company, we understand what our customers expect. We take pride in our work to make sure your apparatus is working in peak condition. Our mechanics are EVT, ASE, and manufacturer certified with different manufacturers. We specialize in fire apparatus but we also work on generators, pumps, fleets of trucks, and heavy trucks. We provide maintenance as well as oil changes for diesels and gas vehicles. Finlay Fire offers in shop maintenance, road side service, as well as emergency service 24/7.

Got a quote on a rebar order for $2,884, which sounded ridiculous, and the salesperson, who was a…read morenice guy, but a bit of a used car salesman, was trying to convince me about "availability, and their amazing customer service", both of which I know isn't true (availability isn't a thing anymore for at least a year now, don't buy into it, and their customer service is mediocre at best - I speak from experience on both counts). Speaking of customer service, the salesperson (I'm probably too nice of a guy to mention him by name) also told me that we had to unload their truck with a forklift, out Bobcat attachment would not suffice, this after being twice the price of everyone else. Ended up shopping it, and immediately the prices were, again, literally about half. Ended up going with a different source, next day delivery, with a forklift attached to their two truck, so they load and unload, for $1,588. I then called Zalex back (yea, let's just call him out) to see why the price was almost double, I honestly was trying to get some clarification, thought maybe I'm ordering the wrong stuff, and he kept saying over and over again "if you can find better prices, you should buy it." Thanks for the unsolicited permission, Zalex. Again, I'm more than happy to pay, and I often do, let's say 5-10% more for great service, I call it a headache fee, but BMG has clearly made it their new mission to rip people off. Do yourself a favor and shop around, literally 4 other building supply places within a 2 mile radius of this place, with much better service and prices...

Not only was the experience productive, the pricing made it a profitable as well. I felt compelled…read moreto leave a review because it's not often that customer service or products live up to what's advertised. We had the pleasure of working with Bridgette who walked us through the entire process, right down to the delivery. We're based out of Washington, DC and found this company by accident. The next time the need arises, we won't hesitate to call on purpose. Thank you sincerely.