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    C & O Nursery Co

    4.0 (1 review)

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    19 years ago

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    Van Well Nursery - Condition of root on Coral Star

    Van Well Nursery

    1.3(3 reviews)
    5.5 mi

    As much as i want to recommend and leave positive reviews, I just can't with my experience with…read morethis nursery. I purchased Coral Star and Red Haven Peach trees in the Fall of 24 and received what was tagged as such in early April 2025. I immediately reached out about my concern of a broken or damaged root and was told it is not necessary to be concerned about damage to major or mature roots but rather be concerned about the softer tissues. I sent photos and shared that neither of the roots were covered in damp matter during shipping as they were just placed inside plastic bags and placed into a cardboard shipping box (the roots were not wrapped). The "trees" were about 4' tall but have been trimmed down to 32" on the Red Haven due to a lot of dead young limbs and more needs to be cut off (side limbs) and the Coral Star has no stock left as it died off quickly over the past 7-8 weeks even given the great rain season and wonderful care. It was trimmed down to under 22" last evening to find anything green on the leader. When ordering, In my mind, I envisioned what would look like young trees when I purchased these trees sight unseen. I paid $186 for the two and would not recommend trees from this nursery. Would you purchase either of these for $90 each? I have communicated at length without any sympathy and getting "just wait until July, I think you will be happy". Happy that I do not have a tree with Coral Star only little sapling looking leaves that stand about 12" from ground level for $90? Or Red Haven looking like it is struggling but is currently standing about 32" tall and that is after 8 weeks of TLC. It is a waste of time to discuss issues with VanWell thinking that they would have sympathy for someone who has no identifying looks of a tree 8 weeks into planting. "Just be patient" they say. A waste of my valuable time in sending multiple photos over the weeks and texting along with phone calls and I am stuck with a sorry excuse for "trees". My Home Depot is selling 5-6' Red Haven trees for $59 and they are full of green leaves. If only I had found these prior to purchasing from this nursery. I hope I am the only one who has had to deal with such dissatisfaction and irresponsible handling of my order of two trees. 40 years of planting trees and gardening and never had to cut trees down to the ground before. Not even an I am sorry, just "be patient". I am so very disappointed and not a mention of reimbursing a little to compensate or offering returns. I give 2 stars because at least they wasted my time calling or texting a couple of times where they could have just left me in the wind all though the same result.

    What Steve S Seattle WA said (review Dec 3 2019) seems to be true from my recent experience. I…read moreplaced orders previous years and was charged commercial price. This year, with my order being smaller (so far) they bumped up the price to retail price with no explanation other than the trees must be ordered in lots of 5 and 10. Seems their agents did not even look at my order, because my order was in lots of 5 and 10. Obviously they just do not want my business. That's ok, they are not the only game on town, I'll take my business elsewhere,

    Photos
    Van Well Nursery - Current condition (no tree) Coral Star

    Current condition (no tree) Coral Star

    Van Well Nursery - Freshly planted Coral Star only little

    Freshly planted Coral Star only little

    Van Well Nursery - Freshly planted Red Haven looking

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    Freshly planted Red Haven looking

    C & O Nursery Co - gardening - Updated May 2026

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