What a fabulous collection of designer glasses! Service is wonderful; they spend time letting you…read moretry many different styles. Be sure you plan for time for choosing your glasses, and then for your fitting. They also will keep up with you after your purchase to make sure you are satisfied or your glasses need a little tweaking. There's no doubt you will get many compliments on your glasses! These glasses are an investment. I have been a customer for years and their friendly, professional service has never changed. Because they are busy, call and schedule an appointment before you go. Have fun! Barb C.

I recently purchased glasses from this store and had a wonderful experience. The variety of frames…read moreis astounding and the customer service is unparalleled. You truly get what you pay for!!! I unexpectedly found frames here while in town visiting family, and chose my add-on features for the lenses. They then shipped my glasses to me. I recommend having them fit in-store as mine were a bit uncomfortable until I brought them into the store and had them adjusted. Now they are perfect!

What a great staff. From the front desk to the techs and finally the doctors. Dr Danahey has put…read moretogether a wonderful team who really care about my eyes and sight. I can't see (no pun intended) ever going anywhere else, no matter the drive. When I thought I had a problem with me right eye they got me in that afternoon, took a look and eased my anxiety. Thanks everyone.

I picked up my glasses from Goshen today not happy with the lady they had helping . I have gotten…read moremy glasses here for awhile have trouble with new ones have to have adjustments . I told the lady that it was a little blurry and thought my progressive need to go up a little all she said was the dr would like me to try them for a week. Brooke will do adjustments with ear pieces and nose pieces so why cant this lady now i will have to make another trip back to goshen to see Brooke and gas aint cheap thanks alot why cant people just listen to you .

Definitely the place to go for eye exam. Dr. Warfield was great and explained everything for me to…read more understand. She took her time and made me feel comfortable. The staff was amazing. The manager Katie did an amazing job helping me pick out a pair of glasses that I absolutely love. I love so much I picked out a second pair. Defintly going back for my next exam. Go check them out, you won't be disappointed.

So let me just start....what a welcoming group of Ladies! Dr. Warfield was AMAZING! The staff was…read moreeven more amazing with their professionalism and knowledge! They made my day that's for sure! Don't hesitate people! Get down there for amazing deals and amazing service!

Sean and Nick are great! I visited the Mishawaka location on…read moreAugust 13th. I came in with fairly new glasses that I purchased elsewhere (I have complained that I can not see very well with this new prescription that I got at The South Bend Clinic. After months of excuses, I gave up and started wearing my old prescription). I am so glad that Sean and Nick adjusted the glasses so I can see again. They changed my eye pads, readjusted how the frames were sitting on my ears, and realigned how the bifocal and eye pads sat on my nose. What a miracle! I would definitely recommend going to this location. The personnel know what they are doing. I also noticed better quality and selection of frames. Looking forward to Mishawaka Pearle Vision taking care of my vision needs.

The glasses took a while to arrive , my first appointment was 12-29-24 and I called 2-3x before I…read moregot the okay they're here which was 2-3-25 . Glad I had my 6 months contact prescription. But worth the wait , I love my glasses , and the optometrist was so nice . Staff was welcoming at this location . They also take Afterpay .

I have been to other Eye Drs and I can honestly say that this eye dr took the time to really listen…read moreto me. He adjusted the exam around me. As a bigger woman it's hard trying to feel comfortable at a drs office anyway. The staff was really concerned about me and was very patient and understand. I highly recommend if you need your eyes checked, come to Quality Optical in Middlebury, where they care about people.

I have used this office for almost 10 years now. Never again. I had my last exam on Sept. 4,…read more2020. It normally takes 2 weeks to get my new glasses but because of COVID they said it would be more like 3 weeks. It is now Oct. 21, 2020 and I still do not have glasses (already paid for by insurance). I started calling after the 3rd week and have been calling regularly since then. I have gotten nothing but excuses, promises, and outright lies. The office has apparently had a complete turnover in employees and I haven't seen any semblance of competence.

Has taken 3 weeks and still no glasses. Very over priced compared to other optical places…read more Customer service was unreliable as I called when I almos hit 2 weeks and they said they would check and call me back and I never got return call. I called again a week later and got the same answer so I had to say that was not exceptible and after waiting almost 10 minutes finally got an answer and I still had another week before I will get them MAYBE. We had went there years ago and stopped going because of all the issues we had then and has not gotten better 20 years later. I would not go there when you can go to Eyemart express and have them in less than 2 hours and there staff is very good and getting them fixed or replaced is very simple.

Had an amazing visit. Lily was great in the eye exam, very knowledgeable and sweet. Arrived early,…read moretook me right back and checking out was a breeze!

I've had many years of good service from Smoke Vision Care in Buchanan. I especially appreciate…read moreMissy, who helped me so kindly get my new glasses recently.

I called here a week after Trenda spoke so rudly to me and hung up on me and I left a review on…read moreGoogle. The review was factual and simply stated the truth. I believed when I called that I wouldn't have to speak with her. I was fortunate at first when Crystal answered the phone. As we were in the process of making me an appointment she suddenly hesitated a moment and said that one of the optometrist wanted to speak to me. That's when everything went south! Trenda got on the phone and at first it appeared that we might possibly get past our earlier difficulties and that maybe she was going to help me get my issues with my glasses taken care of. Good heavens, was I wrong! Before I knew what was happening, she started screaming at me and calling me a liar! I immediately asked to speak to someone else and asked at least at least 2 or 3 times as she carried on but my requests were all ignored. She was on this insane rant and no one was going to stop her! Of course, as happened last time I couldn't get a single word let alone a sentence in! She yelled right over anything I had to say! She was angry about the review. Something, I cannot recall what, was mentioned about the previous owners, the Smokes, who are now both retired. They very generously allowed the new owner to use their name (terrible mistake if you ask me) anyway, I believe what was mentioned was that they do still see a few patiens now and then. She became enraged and yelled "they're never here and all of the patients are Brad's! When I said that I saw Dr Smoke she went ballistic and said that I was a liar and went on to say that they don't own this place anymore!"..blahhh and so on... ending the conversation with (what I said in my review) ...so, you don't like being hung up on? How do you like this?" And she slammed the receiver down AGAIN! Is this person 12? Grow up! But, this wasn't the end! Oh no, it gets soooo much more interesting! Later in the day I receive a voicemail from the owner. Apparently, he is the doctor. Someone you would expect to handle the situation in a professional manner. This is what I thought when I did as he asked and returned his call. This is how I expected the call to go...or, something along these lines anyway: Him: "Thank you for returning my call. I just wanted to tell you that I'm sorry about the way you were treated today and I want to assure you that this type of situation will not happen again. I don't know what is going on with Trenda, I know she's been working a lot but, I will definitely talk to her about this. So, if it's okay with you, let's do this, when I get back in on.... I'll have.... call you to set up an appointment. I will personally see that you are taken care of and all of your needs are met. Sound good to you? But this is not what happened. Not even close! He apparently checked out all of my reviews online and accused me of "being seriously emotional when you write them"! Next, he stated that I must not have very much of a life since it appears that all I do is sit around and write terrible reviews about made up nonsense to destroy good people and their businesses! Seriously? Who the hell does this guy think he is. He "TOLD" me that I called Trenda a liar and stated "there were other people there"! ...(and I suppose that they were all listening to Trenda as she acted the crazy woman too... right? well alrighty then! ...what, pray tell, DOES THAT EVEN MEAN? Please, DO TELL! I do NOT call people a liar! Even if you are one which, Trenda, if you did say that, then... well, you are not being truthful! You are simply trying to make yourself a victim in a nasty situation that you created and he finished! You Trenda, are very manipulative and you seem to have pulled your boss into your strange little world full of anger and conflict. I don't need this. I don't need your negativity! I'm sorry to leave this kind of review only because of the Smoke name attached to this business of which this business is in no way worthy. I can only hope there will come a day when the doctors take their name back!

Bought some bulbs for my headlights that went out this evening. Came here because O'Reilly Auto…read moreParts advertises that they do installation for free. The two "gentlemen" here this evening could hardly even be bothered to take my money for the bulbs I needed, and they did not help. I then needed to borrow a flash light and the younger guy working rolled his eyes at me. Awful experience

Great customer service. Whenever I go in here they either have the answer or can find the answer…read more They are always in stock with the items I have needed and can special order items.