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C A T Home Services

5.0 (1 review)

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Junk pickup

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College HUNKS Hauling Junk & Moving - Orland Park

College HUNKS Hauling Junk & Moving - Orland Park

(58 reviews)

I can't say enough about the service. Communication with Jake was fabulous! He kept me well…read moreinformed. Eric and Dan who came to do the service of moving some very heavy furniture and other items up down the stairs were awesome. They were so nice and polite and did a great job. They were faster than I thought they would be, costing me less money. They even folded up all the moving blankets! I was delighted!

Positives - I got an early appointment slot when other companies couldn't, the movers were polite…read moreand did arrive ~15 minutes after calling to correct the address Negatives - Appointment window changed online with no notice; late arrival due to wrong address - Poor communication from office/management; repeated calls required - Crew appeared unprepared to handle the treadmill despite it being disclosed upfront - Significant wasted time waiting for guidance/additional help; unclear billing expectations - Manager canceled the job mid-move after items were already loaded/unloaded - Furniture left disassembled (bunk bed), screws missing, items left in different locations - Felt rushed during booking (pressure to pay deposit quickly) I booked College Hunks in Orland Park because they had the earliest available slot and I wanted to get the move done early. I called earlier in the day on Friday, compared quotes with a few companies, and clearly explained the job: moving one bunk bed, one dresser, and one treadmill a little under 20 miles from a townhome to a home. My appointment window was originally Saturday 8:30-9:30 AM. At 9:15, no one had arrived, and when I checked the booking link the window had changed to 9:30-10:30 without any communication. I called immediately, and at 9:21 one of the movers called to say they had gone to the wrong address and would be there in 15 minutes. They did arrive about 15 minutes later, and the job "start time" ended up being about 9:45 (which was reflected on the reservation tracker). Right away, the movers were concerned about the treadmill. I called the office to figure out how they planned to handle it and was told a manager would call me. No manager called, and instead a third person was sent out--which was fine--but I did not want to be charged for the ~35 minutes the crew was sitting and waiting for help. I called again and was told I'd be billed appropriately at delivery and that a manager would call "when they had a chance." At 10:35, 50 minutes into the start of the job, I received a call from one of the movers informing me that they were halfway complete and going to exceed the quoted time. He was unable to tell me how long that would take, and told me I would need to wait for a call from management to provide a new quote. Eventually a manager (Tim) called and said they couldn't take apart the treadmill because of wiring concerns, even though the crew had already started. When I asked what my options were, he suggested I pay another company to disassemble it and then pay College Hunks to come back, which made no sense. By this point, they had been on site for over an hour and I was told they had barely done anything--which wasn't true, because they had fully disassembled the bunk bed (see photos) Tim then canceled the entire job while items were still on the truck, and the crew unloaded everything into the garage, not where the items originally were. Screws were missing, furniture was left partially removed from the home. Tim refused to take my calls afterward, and the corporate line was not helpful beyond saying a manager would eventually get back to me. While I was refunded the fee, that doesn't fix the disruption and the mess left behind. The movers themselves were polite, but the overall professionalism, communication, and job assessment were extremely poor. I also felt rushed during booking--they told me I had only five minutes to use the link to pay the $50 deposit, which should have been a red flag. Based on my experience, I would not recommend this company. If you use them, expect major delays, unclear/changed time windows, and the possibility they may not complete the job even after disassembling your furniture.

HodgePodge

HodgePodge

(21 reviews)

First off, I want to commend Miro and his business for the community work and ethics of "giving…read moreback." It's the reason why I chose to move with them. I noticed in his pictures that he participated in relief funds for disasters and repurposes/recycles the junk people want gone. He has a business ethics model with which I can identify. Secondly, but just as important, his prices were fair and his communication was efficient while being courteous. He is responsive and reasonable. No troubles with communication and organizing the move at all. Last and perhaps most important, his guys showed up on time (6 mins early) on the day of the move. Erik and Odell worked well with each other. They were both efficient and careful with our stuff. Erik is hearing impaired and I kept forgetting and sometimes saying things while standing behind him. However, that's my problem and not on him. Odell was personable and Erik is a very sweet person. As movers, excellent but also pleasant human beings. I did notice that Odell is a smoker but it isn't any of my business what he does on his own time. Just mentioning in case anyone else cares. There's an overload of dust and allergens with moving anyway so not a deal breaker for me. Oh! Odell was a godsend with having his tools with him! My hubby had gone to return our U-Box things and Odell took the legs/feet off my elliptical very quickly with great proficiency, with Erik's support, and we got the whole move done within our scheduled time without going over. Thank you, Miro, Odell and Erik!

We had an old broken hot tub that I cut up into pieces and really didn't want to figure out how to…read moreget rid of. Called at about 3 pm on a Thursday, they responded quickly and showed up as scheduled Friday morning. 20 minutes later, they had everything on their truck and even swept up the driveway where they loaded the truck!

C A T Home Services - junkremovalandhauling - Updated October 2026

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