If you want to feel like you're walking into a back-alley sting operation instead of a repair shop,…read morethis is the place for you. After ignoring my emails and texts, the staff greeted me at the door by asking if I was the police. Not exactly the 'customer service' I expected. They refused to fix my device (which is listed on their site) and rushed me out the door. Total lack of transparency and extremely suspect vibes. Protect your data and go literally anywhere else.

Miami Nerds is the only place my wife and I trust for Mac repairs. They've helped us multiple…read moretimes--most recently saving my MacBook Pro after serious water damage. They've also repaired my wife's MacBook Air and replaced the battery in my older MacBook Pro, which still runs great after 10 years! Juan and Pamela handle everything in-house, from micro soldering to data recovery, and works on all kinds of tech--not just Apple. The service is fast, professional, friendly and reasonably priced. Located in Miami Beach, they also offer mail-in options. Highly recommended! --Kevin A.

I had problems with my all-in-one computer's fan and went to best buy (Geek Squad) and was told…read morethey could not provide me the service to replace my fan, so they suggested PC 911. At first, I was hesitant but decided to take the chance. I met the store's owner (Angel) and he troubleshooted my computer which he thoroughly went over the issues with me. One of the several things that impressed me was how Angel does one to one service for all his customers and the appointments are set up to be very user friendly via emails and texts. When I picked up my computer, he tested it in front of me to confirm that the problem was solved, and that the computer was running fine. My overall experience was exceptional, and I would highly recommend this store. Angel was very professional, transparent and his experience shows through his work. The prices are great, and the customer service is outstanding. I am a very satisfied customer and will not go anywhere else. By the way it says a lot if Geek Squad suggests this store so my advice to general population, skip Best Buy and just come to PC 911.

The person who owns the shop is always so friendly I've been coming here for a couple of months and…read moreit's been great. Last time I came to fix my MacBook and he got it done in a short time span.

Very happy with the service I received from Scott and his team. Not only is my computer running…read moreperfectly now but the work was done promptly and at a reasonable price. Thank you, Nerds Support!

Our company has been using Nerds Support for over 5 yrs now and they have helped us immensely with…read moreour companies growth. We are in CA and they are based out in Florida, but that does not hinder their services one bit. Scott makes sure that he has a team on-call always to help us with whatever issues we have. Be it working in the office, on the road, or at home. They are very responsive and attentive to what you need. Scott and his team have even come out in our 2 moves to make sure we were set up and servers were good. He's also great at troubleshooting our business needs from being a small mom & pop business to growing with multiple locations. They're great! Give them a call and you won't be disappointed.

They had a great turn around when my computer had a virus. knowing they have a backup of my photos…read moremakes me feel safe. On or offsite support this is the way to go.

From the owner: We understand that technology is not just a tool; it’s an enabler of progress…read more Over the years, we have honed our expertise, embracing emerging technologies and staying true to our commitment to excellence. As a testament to our commitment to quality, we have forged enduring partnerships with a diverse clientele, ranging from small businesses to enterprise-level organizations. Our success is rooted in a customer-centric approach, where we prioritize understanding your challenges and goals to provide bespoke solutions that drive tangible results.

Jorge is a life saver! After a Spill accident on my laptop last week, it kept turning off. Jorge…read moreexplained to me right away that liquid will often cause irreversible damage to the motherboard and our game plan became stopping further damage + data recovery. Jorge knew what to do to dry my laptop safely so that we could stop further issues and get it switched back on for an extended time. We were able to save/transfer all of my data as well as obtain my notes from the notes app to transfer into another device. Needless to say- Jorge saved the day!! He was so kind and patient to work with, and he made sure to explain everything to me every step of the way. Not only that, he offers a reasonable service price compared to other locations I looked at. Highly recommend.

Service was quick, affordable, and done with care. What a breath of fresh air dealing with a…read morebusiness that clearly cares about their customers. HIGHLY RECOMMEND

Absolutely great service from beginning to end. My system is running perfectly and this has become…read moremy one stop for any tech issues. Worth every bit of cost and is budget friendly.

Located in the Kendall area, Frank the owner gave me great service and took care of the issue our…read morelaptop had. The laptop wouldn't turn on, warranty from Microsoft was gone, and they couldn't help me. Great value and great advice and same day service. I totally recommend this business to anyone who has issues with their laptop or computer. Thank you!