What went well? Everything, every-time. Juan and Pamela have helped salvage my computers that…read moreothers would say, "throw away" They are kind and prompt with their communication. I will always bring my computers and cell phones to Miami Nerds. Keep it local and bypass the big companies.

Miami Nerds is the only place my wife and I trust for Mac repairs. They've helped us multiple…read moretimes--most recently saving my MacBook Pro after serious water damage. They've also repaired my wife's MacBook Air and replaced the battery in my older MacBook Pro, which still runs great after 10 years! Juan and Pamela handle everything in-house, from micro soldering to data recovery, and works on all kinds of tech--not just Apple. The service is fast, professional, friendly and reasonably priced. Located in Miami Beach, they also offer mail-in options. Highly recommended! --Kevin A.

Brought in our computer to be fix. They sold us our old CPU…read moreas a new one. Computer was full of errors.

If all my problems could be solved this fast and painlessly…read more... I reached that point in my life that I no longer want to aggravate myself programming or solving computer/iphone/ipad/Mac issues. I don't even want to go to YouTube to figure how to do something. I am glad I found Computes IT Solutions. They sent me Angel, who has a name that describes him well. I had a long list of things I wanted to fix, change or improve, and not just limited to my 3 Apple devices, backups, sync, etc, but also restoring lost music, programming a new vacuum-robot cleaner, etc. Angel was quick, efficient, helpful and very kind. I plan to use them always from now on

Amazing!! I took my old laptop to get service. It was fixed…read morewithin 48 hours. The customer service is impecable, I highly recommend this place. Thank you!!!

I requested an estimate to install six cameras and was given an initial price quote. Afterward,…read morethey informed me that an on-site inspection was required, which cost $300. They came out for the inspection and then doubled the original price. Because of this drastic price increase, I was unable to move forward with the job, and they kept the $300 inspection fee. Very disappointing experience and misleading process--I do not recommend them.

I employed "Skals IT" to speed up my laptop and fix the "no sounds" out of speakers or headphones…read moreissue it recently had. Had happened in the last two days, were working and just suddenly stopped working. But did work to an external source like extended screen. The good - he accessed my laptop by remote connection and he cleared a lot of bloatware with CC Cleaner free version. And did get my laptop to run better. But he couldn't get my sound to work on on speakers or headphones and after uninstalling and reinstalling Realtek drivers a few times, he stated that the sound-card must have failed on the laptop, which either requires a used motherboard to be fitted (because new aren't available) or buy a new laptop. The bad: So I did some digging and found an app called "Fortrek for windows". I paid for one year's service and "Fortrek" went right through my laptop, cleared up more junk on it AND updated every driver that was out of date. It rebooted my laptop after all processes and guess what? My sound is now working on the speakers and on the headphones perfectly.

Wonderful TV hanging / installation! Professional, did great work! They were friendly and nice to…read morework with too.

I went in for a laptop repair, had available computers that were used and selling for excellent…read moreprices in working condition. The service was quick, answers calls, and the quality is a dream. Thank you! I would bring a broken computer here again and buy used products from PC 911. Its located on Bird Road and the parking is well situated additionally.

I had problems with my all-in-one computer's fan and went to best buy (Geek Squad) and was told…read morethey could not provide me the service to replace my fan, so they suggested PC 911. At first, I was hesitant but decided to take the chance. I met the store's owner (Angel) and he troubleshooted my computer which he thoroughly went over the issues with me. One of the several things that impressed me was how Angel does one to one service for all his customers and the appointments are set up to be very user friendly via emails and texts. When I picked up my computer, he tested it in front of me to confirm that the problem was solved, and that the computer was running fine. My overall experience was exceptional, and I would highly recommend this store. Angel was very professional, transparent and his experience shows through his work. The prices are great, and the customer service is outstanding. I am a very satisfied customer and will not go anywhere else. By the way it says a lot if Geek Squad suggests this store so my advice to general population, skip Best Buy and just come to PC 911.

I accidentally broke off the little metal piece from my headphones into the Macbook input and they…read morewere able to get it out quickly for me, such that my music works again. Thanks!

I spent months being turned away from apple stores & repair centers in NYC because the damage to my…read morephone was "too significant" to recover any data. Smartfixtronics got the job done in an hour and a half & saved me years of photos that I thought I'd lost. I'll be back any time I need a device repaired. 100% would recommend.