We have eaten in Pulaski store twice. Both deli sandwiches were quickly prepared to order and delicious. Staff was friendly and efficient. David H. Pulaski visitor read more

Byrne Dairy Trumansburg!! Nick Hodge makes the best sandwiches EVER! Always polite and caring. Favorite stop when he's there!

I try not to post negative reviews but my experience today forced me to do this. My family of 5 came up from Syracuse to fish salmon. We stopped here to get sandwiches and despite there being 4 staff members in the deli they insist on making literally one sandwich a time while the others stand around or trip over each other. My moms sandwich was Italian on white toasted, it was literally all black. We asked for a replacement and they said they didn't have the stuff to do it or make a different sandwich. So the manager tried a refund and refunded the wrong sandwich under refunding us onto the card we used while panicking in a Um Um um mode of talk. When we told them of the error right then and there, they panicked even more and just handed us cash to send us away because they already had a large line at checkout and deli and didn't know what to do they said. They had a trainee on checkout who couldn't use the machine. A customer had to walk them through the process ahead of us (no joke) Worst experience at this Byrne dairy and I'm not new to this one either!!! 5 sandwiches literally took 30 mins to make. read more

We stopped here for gasoline and food. Doughnuts were good. The restrooms were clean. This station receives a-lot of customers. The staff provides excellent customer service. Stop here for fuel and food! read more

Rest rooms are always a mess, never clean. Will go somewhere to use restrooms. Ice cream machine done at noon time on a hot day and still down after supper, Didn't have time to put produce in machine was their reply. It takes less than 5 minutes to do. They just didn't want to serve soft serve ice cream on a hot day. They never and I mean never have receipt paper in the gas pumps. So that means you have to mask up and go inside and wait in line to ask for a receipt. They look at you as if you are crazy. The ideal of getting gas there is so you don't have to go inside during this time. It has been over a year that any gas pump has paper in it to print out. Their excuse, they don't do it someone has to come in to do it. This is crap. read more

Dairy outlet store, with ice cream, and fresh milk in glass bottles! Nice pizza and sub deli with daily specials. Typical gas station with a couple diesel pumps out back for big-rigs and such. Indoor seating along one wall, outdoor picnic table during warmer weather. read more

Today me, my father and two of my friends had stopped at Byrne dairy to grab something to eat and drink. We had got their make ur own sandwich thing. It was fast, when we had got to check out there was a pretty big line. We had got our place in line. There was one cashier, not much older than I am, and a male in his late twenties. The male in his late twenties was working the ice cream stand, which also had a pretty decent sized line. The older man came over and told the cashier to go work the ice cream part. The older man helped one customer before taking money out of the drawers for who knows what, well there was a line half way through the store. We waited for about 10 minutes well the older man just was messing with the registers, the younger one was working the ice cream part while this huge line was made. My father spoke up to the older man and said "is there anyone who can work the registers" the man's response was "there's a guy but he's working the ice cream part" my father had asked if he could help get us checked out. He said "I'm off the clock" I thought that was extremely rude. Even if you are off the clock why can't you just take five minutes of your time to help. The older man had also said "you've waited your whole life, I'm sure you can wait five more minutes" which had clearly upset my father, if we weren't good people we would've picked up our stuff and walked out. After my dad called the workers out, a girl that was working in the back came up, along with the boy who was working the ice cream part as he had served all his customers. In the time span of us waiting I saw maybe three or four people get in line wait.. and then leave when the line didn't move. I love Byrne dairy, always has great food, and usually very good customer service. I think it's important, for places to have good customer service. Being treated nicely by a strange makes you treat other strangers nicely. Thank you for taking the time to read! (We did get our food and it was pretty good!) read more

First off I normally try to post positive reviews. Employees are dumb as a box of rocks....and that's an insult to the rocks!! burnt sandwiches saying "that's how our grill cooks things" when you grill a sandwich two or three times like they do then yes it will burn!! They also were telling people they "do not have the supplies to make the certain sandwiches" that they literally just made for someone else!!!! it's unacceptable for even for a gas station to give a burnt sandwich and need to have a better attitude when someone has a complaint with how charred a sandwich they just made is. I will be calling the corporate number and complain. 4 sandwiches 45 min to get... read more

Why would anyone want to pay money for a cold sandwich? Every time I go in there, their ovens are down for cleaning. Why not have a second one for the time they are getting cleaned? I wish this wasn't the only 24 hour place in Pulaski. Hurry up Fastrac and open that new store to put these guys out of business!! read more

Nice place. Lots of pumps. Large selection of snacks and drinks. Deli and pizza. Mens bathroom could use a deep cleaning.

Stopped in to get a sandwich for lunch received it burnt not lightly burnt to so bad it was not fit to eat! Went in and asked if they could make another one was told all grilled sandwiches are done like that! After waiting more than half hour to get sandwich that was in acceptable I said I would take a Italian sandwich since that required no grilling! I was rudely told we don't have materials to make a Italian. I was told I had to wait in cashier line to get refund.waited ten minutes and the manager proceeded to refund me $6.04 for for a whole steak and cheese. So credited my card I told her she did not refund me the proper amount since I was charged $8.99 for the sandwich. Well I was then told she'd give me $5.00 from the cash drawer because she didn't know how to fix the problem. Seriously 4 people working in sandwich area and still have to wait over 30 minutes for a burnt one! Manager does not know how to handle problems that arise! Definitely will not be stopping at this Byrne dairy again. Get workers and managers that know how to run your business. Unhappy customers make for bad business word of mouth travels! read more

I stopped at the Pulaski, New York Byrne Dairy on January 6th, 2020 to buy beer. I was getting my id to give the cashier when she told me that she need to see my wife's id as well. My wife didn't have her id with her since i was driving our car. The cashier told me that this was "a new New York State law". I then told her that i never heard of such a law and that it was stupid. She then told me to talk to New York State. I pointed to my wife's grey hair(she is 51 years of age) and told the cashier.."Does my wife look like she's under the age of 21 to you?" The cashier then scanned my id, scanned the upc code on the beer, and let me purchase the beer. I believe that this is possibly some stupid company policy, not a state law. If it was state law, then this cashier just broke that so-called law when she sold me the beer. I don't appreciate being lied to by cashiers, and I will never buy beer from the Pulaski Byrne Dairy or any other Byrne Dairys ever again. And I don't think much of a company that tells their employees to tell customers that this is a state law when obviously, it is a store policy. read more