We have two cars as part of the family membership service and the quality of the experience has gone down hill since the moment we bought in. What should be a quick experience with excellent value has turned into a chaotic fight every time we try to go. The main issue is the line management getting cars into the gates and then queued up for wash. It's a high volume car wash, but the staff is ill equipped to handle said volume and I've only seen one person with a brain moving cars along, the rest just lackadaisically mope around while three lanes try to squeeze into two then into one in a very short distance. Today's wash took 45 minutes - imagine that! read more

Great improvements at Byram Car Wash. Nice new vacuum units, attractive new sign but most importantly the same great staff, friendly and helpful. Always an excellent car wash! read more

See all

ive been going to this car wash for at least 10 years. I got my truck washed today and the guy wiping my truck off smacked the rear window of my truck and shattered it. The only saving grace was that I have a custom rear window sticker that kept it together. When I told the management about it, they said it was already like that. i dont appreciate being called a liar, I will never go back there again and suggest that no one else does also. read more

Customers beware...If you want your driver side view mirror to be torn off then please go to this car wash. The car wash tore off my driver side mirror which shattered and completely fell off. I could not drive home and had to have someone drive to car wash to tape the mirror just to get car back home. No one at car wash offered any help! I had 1 week of no car while waiting for my driver side view mirror to come in and spent $266 on it and time installing. The tone of the emails from your establishment has been no fault, no remorse and blame that I had "faulty" equipment. My car is a 2022 with no scratch and pristine shape with less than 30.0K mileage. The comment saying it was my cars fault and your staff didn't turn in the mirror had nothing to do with it is absurd. There has been no accommodation or concern which is disheartening. We had 2 cars on 2 different accounts at $26.60 each monthly for years. This is $372.40 x 2 =$744.80 and no offer or apology for the mirror damage caused $266 There will be no more recommendations of your Car Wash. I have the pictures to prove what happened. read more

See all

Even though employees dry car they don't do a good job on the back of minivan. Always leave some soap. Hours are horrible especially because of daylight/summer bours. read more

Very unhappy. Paid for the Platinum+ service ($24). After the car went through, guys outside wiped the car down. There were no vacuum spots open, so I just left and figured I'd vacuum at home. Well, the car was still filthy. Passenger side didn't even look like it went through a car wash. All of the wheels were still filthy with brake dust still there. Just not sure how soemone can own or manage a place and be happy with these results they provide to customers. I know why the vacuum spots were all being used - everyone has to wash their car by hand when they are done going through the car "wash"...Best going to Roxbury from now on. Might have longer lines, but at least the car will get cleaned there. read more

I live in Sparta, approximately a 15 to 18-minute drive from Byram Car Wash. Initially, I decided to give this car wash a try when my local car wash closed down for what turned out to be an extended renovation period. Little did I know, this situation would turn into a discovery of a place I now frequent regularly. After about a dozen visits, one of the employees suggested I opt for their monthly pass. The convenience of this system is praiseworthy. The entire process is automated - a simple push of a button at the gate allows me to access the service without the hassle of reaching for my wallet or dealing with any credit card transactions. It's streamlined, efficient, and an absolute time-saver. Contrarily, my local car wash operates on a more traditional model where I would have to get a ticket, step inside and wait while watching my truck get cleaned. Given my newfound appreciation for the modern, convenient system at Byram Car Wash, I can only see myself returning to my local car wash if they update their operations. Byram Car Wash offers a quick car wash experience with convenience and efficiency. I am more than willing to make the extra drive to get my truck washed in Byram. read more

Byram Car Wash - 1986 Chevy C-10 Stepside - Car Wash Near Me - Stanhope, New Jersey

Be aware their equipment will scratch your paint. I have a membership for unlimited washes and use the car wash once or twice a week. On 10/2/23 I brought my Suburban in for a Silver membership wash. Following the wash, I noticed several paint scratches on the hood and roof. Of course they denied any responsibility because as they claim it never happens. I will be taken legal action against them. read more

See all

Buyers beware. They are very reckless with your car and cause damage. I went to cancel and it did not allow me online. It took me three days to be able to cancel. How convenient. They are scam artists. If your going to go, DO NOT get their unlimited plans. Very crooked company. read more

I am disputing a $40.46 charge on my bank account. I paid for 2 washes in December and little did I know that by doing such: they automatically enrolled me in a recurring plan. The attendant did not, I repeat did not tell me that I was now enrolling in this monthly plan. The Car Wash disputes this and I wonder how many people get sucked into scam. I like Byram Car Wash and have been going there for years but I don't like getting ripped off. I have emailed Byram Car Wash asking for a credit and no response. I will continue to fight for my money back. Another Yelp review said that these guys are criminals and I can see why! Alice H read more

The car wash itself is quite good. I left with my Audi Q5 2020 looking clean, however, during my last visit there, unfortunately the front bumper of my car was severely damaged and needed to be replaced to the tune of $3,600. When I reached out to let them know, they claimed they were not responsible for any damages. I just wanted people to be aware that this could possibly occur to their vehicle as well. After this experience, I will be bringing my car to either brushless car wash center or have it hand washed. read more

Byram Car Wash - Front end of vehicle damage from a car wash - Car Wash Near Me - Stanhope, New Jersey

See all

I tried this car wash for the first time a couple of weeks ago and honestly I was very disappointed. Prices are pretty expensive only for a wash, windows and inside interior not being cleaned...$20 for a simple car wash with wax? Seriously??? I think it's pretty expensive. On top of it you vacuum your car and for 2 minutes or less you have to pay $1. On that note, I hardly doubt going back. read more

Byram Car Wash - Much needed - Car Wash Near Me - Stanhope, New Jersey

Dryers should dry a little better . Good place. Good options . Vacuums good.price is competitive with other places

BE AWARE THESE PEOPLE ARE CRIMINALS!!! If you look you will see myself and MANY others have been over charged and continued to be charged even after Emailing, following procedures given by the Mng. team from there property.. I have 13 emails showing how they don't respond and continue to charge my account for a monthly service cancelles in January.. over $400.00 dollars stolen.. AND NOT ONE RESPONSE FROM THIS COMPANY !!!! read more

Here's the deal: there have been some upgrades over the last year or so, which helps stream line carwash process. They offer great monthly unlimited deals as well! My only frustration is getting a good wiper to dry the windows etc properly . Gotta imagine that's not always easy or consistent! read more

This car wash is outstanding. They do a really good job with a lot of soap, water, as well as the pre-wash effort that is put in. The car comes out very clean and spotless. There are multiple workers wiping down the car as it exits. I have 2 monthly unlimited car wash memberships and very satisfied with the value and work. I would highly recommend this car wash to anyone in this area. read more

I have used them for years and very happy. In the last year some of the staff is getting lax. They arent drying the front of the car and recently they arent spraying the front tires before it enters the wash. This has happened since different associates are at the start of the process. Hopefully a manager reads this and rectifies the problem. read more

Be aware that if you pay for unlimited car wash your card will Automatically be charged for the next month with no warning. Also know that they don't answer the phone. Better off just paying for a single wash if you don't plan on going back that often. read more

Had the monthly package for $30.00. Something always doesn't work, either the rim shine or the side brush. But to top it off, the one guy that wipes dry your car was disrespectful and doesn't do a good job. NEVER GO HERE! read more

Although the car wash facilities and the people working there are good, be very careful about subscribing to their monthly unlimited plans. I have been attempting to cancel my plan, which costs $40.46 per month, for over a month now and they will simply not comply and continue to charge my credit card. I have disputed their charge with the credit card company and sent the credit card company all of the written documentation. Make sure you have your attempts at cancellation in writing, you'll probably need them. read more

I went to this carwash last February. It was extremely busy. and some kid was helping people with the credit card machine for payment. He said Pay for a month of unlimited car washes for 26.60. I noticed after the month, they continued to hit my account. I called to tell them they were not authorized and to stop. They have made 7 unauthorized deductions from my account even after I called them to say they had no authorization. I never signed anything stating they could hit my account monthly . The person at the pay station completely mis represented the situation. read more

SCAM! They offer a deal for $10 for 1 month. A guy came rushing up, asked if I want to pay $10 unlimited for that month. I asked 'is this for 1 month only', he said yes. Then they start charging your visa $21 monthly. Unprofessional read more

So I drove into the carwash and the rep on the intercom told me about the different services and said if you do the $20 one we'll give you a decal and you can come back and get carwashes at discounted rates. A month later I see a $40 charge on my credit card! No one told me anything about a $40 recurring monthly charge as part of that service! Tried to call numerous times but couldn't get a hold of a person to speak to anyone about it. Reported it to my credit card customer service department. I will not be going back. read more

These guys work hard and do a great job on your car. I love the unlimited wash plan.

Washes great. Have American guys outside drying your car. They do a great job. This is my go to place!!!

I changed my 5 star to a 2 star because back in February during the snowy month I went to have my car cleaned, it was very busy and the gentleman that works there came up to my car and asked me what package I was looking to have done. I wanted the $15 one and he told me that if I paid $1 more I could get unlimited washes for the month. It seemed like a no brainer. He then proceeded to punch it in on the screen, took my card and inserted it and told me I was good to go. Well the month was up and the next thing I know $32 was taken out of my account without my consent. I immediately went online to their website and filled out a cancelation request and explained what happened and that I never agreed to a monthly service for $32. Well I never heard back from them and just assumed that it was canceled and had to take the loss of $32. Now April comes and I see I was charged another $32! At this point I'm upset! $64 and I hadn't been there since February! I call the carwash and the voicemail said to email them which I did. I explained the situation and asked for them to cancel the monthly service and that I wanted a refund since I never consented to any of this. They wrote back that they canceled it and that was it. They completely ignored the fact that I was asking for a refund. I sent them another email specifically asking for my money back with an attached screenshot of the cancelation form I filled out back in March online. They are now ignoring my emails! To say I'm furious is an understatement! I will never go back there again after this! Terrible customer service! So if a worker comes up to your car and attempts to input anything on the screen, do not let him because chances are you'll probably be paying for something that you never wanted! read more

Byrum Car Wash is cheaper than most, $10 silver pkg. which includes outside, undercarriage and spray wax for a midsize SUV. I believe it's only $6.00 for just outside wash. They are always very nice and do a good job drying. Also, there are plenty of great vacuums for only $1.00 which is enough time to do my entire SUV including the cargo area. I almost hate writing this review because they aren't busy and I would like to keep it that way. Now they sell monthly packages allowing you to go as often as wanted during a month. They are always busy and I don't go anymore. read more

I purchased the 10.00 special and pd1.00 more to use car wash for a month with ash ever day if i wanted. All was ok for 2 week and then today sat the12th. The line was not really long i pulled in and went t the far rt gate. Well i sat there and sat there and people to the left moved in and far left moved in to get car wash. I saw people get off of 206 pull in and get washed before me. At least 7 cars and 2 trucks .The women directing traffic actually took someones payment with iPad put sticker on car and they went thru and yes i sat there. I finally asked her what is going on She told me i had pulled to far up and the camera could not ready my tag Really???? I then spoke the manager name who knows he did not say. all he said was we are washing 1,000's of car doing the best we can really?thought he might say i will give you a refund or extra month better yet i will check timer camera of car flow It has be off why would 7 cars and 2 trucks arrive after me and go thru???? he just kept saying we are doing the best we can really??? Guess i will have to fy off highway and get thru that way terrible I do not mind waiting but this was bad , i have gone thru before and everyone moves thru nicely Why would you take payment after gate and hold everyone up !!!!! most of the workers are very nice but not that women or man really bad i should get a free month terrible PamI read more

I have a new Nissan Rogue. The amount of scratches is unbelievable. People don't realize that the dirt that is washed off of cars imbeds in the felt bristles and is never washed out. These partials then leave many scratches on the next car especially on rounded corners. Tried to discuss this with the manager but he became a real DICK to talk to. Look for scratches and you will find them. Never again. I give them a -100. read more

I'm on the monthly plan that cost 39.00 for everything. The wash is really good, it just depends if they are busy they do a crappy job of drying and pre-wash. They want your money but the quality is inconsistent. read more

I joined the monthly service plan at the silver level of 26.60 per month. In early June, I had to have my windshield replaced. When I visited, I again, I had to purchase a new barcode, and the employee informed me that the old barcode/account had been deactivated. Bottom line is: they doh or charged my card for June and July, and after much back and forth providing banks records, photographs and the like, they still refused to refund my overpayment. I contacted my bank's fraud department and was reimbursed that way. Never again. Inept Crooks of the highest order. read more

They never open on time. They have a sprinkler that shoots into your window when you are paying. Very unfriendly.

I was not going to leave a review then I saw the negative ones and felt I had to stand up for those guys. They are EXCELLENT in my book. Always giving fantastic customer service. Always saying hello and getting my attention if I'm not looking, offering a smile goes a long way after working hard all day. The guys when you leave always make sure my car is dry and tell me to have a great day. Even when I don't have cash and can't leave a tip. I can't say enough about Byram car wash. TOP NOTCH!!!! read more

The car was was advertising a monthly car wash pass ($19) and the very nice attendant noted that it was a significant savings and encouraged me to buy it. I told him that I was about to go on a 3 week vacation & he said, "no problem, suspend it online and you can start using it when you get back". So I bought it and immediately suspended it online. However, when I returned from vacation and went to activate it I was told that it had expired and that I needed to re-swipe my credit card & would be charged another $19. When I protested I was told to email the management company. They confirmed that since the month I had bought it in had passed I would have to pay a 2nd time. I noted that the attendant told me something different and this was both unfair and poor customer service. No reply. Not a service you should recommend. Nor use. read more

The guys here are just so nice! Like they really enjoy working there. Plus they offer a buy four get the fifth free deal. Happy to keep coming here. read more

I had a similar experience as another reviewer, and I'm very disappointed. I was a regular customer of Byram Car Wash for a couple of years with a monthly account. The guys were always friendly and did a good job- UNTIL last week when my car came out wit a huge scrape on the painted bumber. I'm a fanatic about my car and I always check it in parking lots, etc. I am positive it happened there. You can even see the shape off the scratch is evenly jagged as if something shaking or rotating caused it. The manager suddenly got beligerent and pointed out other cars and said, "Do you see that scratch on any other car?? You can call the owner but that's what he'll say." Like for the other reviewer, he walked away from me. Jekyll and Hyde. Never again, Byram. read more

I have the monthly unlimited "platinum" plan, great deal $30! They do a great job, always pleased.

I visit this place for the first time and I can say that service was really good, the monthly plan is convenient and for sure we will come back! read more

Rude attendents...poor customer service. The carwash itself is high quality the humans that work there are at times careless. We all are capable of making mistakes. A drying attendant may have accidently scratched my car ... not sure ... Don t really care...I requested that the person who appeared to be the manager request that his staff be more careful...instead of him saying yes I will...thank you for your business...he responded with ... we don't scratch cars...that is the intent I'm sure...this man was very rude and turned me away from their carwash...very bizarre ... ironically I have been a customer for quite a long time...just one concern and I get treated as though I'm some kind ungrateful consumer. Very disappointed in the management of this place... read more

If I could give zero stars I certainly would. I have an unlimited membership which I will be cancelling today. I stopped by this morning to show the manager some scratches that just appeared on my car and he became very belligerent and nasty. He walked away in the middle of a conversation and refused to talk to me. He said I was disrespectful for showing him the scratches. I never raised my voice, never accused his car wash of anything, I stopped in to show him to see if this was possible. He got loud and nasty and walked away. Conveniently last Wednesday and Thursday the car wash was closed while repairs were being done. He denied that had anything to do with scratches. If anyone has scratches on their car on the passenger side above the window frame and top of the car please let me know so that when I file the law suit I can add you to it. I would have been happy to discuss this with him in a professional manner but clearly the manager is incapable of such a conversation. It's a shame too most of the guys are really nice. BEWARE. read more