Very awesome and down to earth people!!! Really good prices…read moreand always fast service Only place I will take my cars!!! Thanks so much guys. Keep up the good work!!!!

First of all I live an hour from Lake Orion, however, with such rave reviews I decided to make an…read moreappointment. The person who I spoke with on the phone was very polite, helpful and explained everything they would do and would have my car for 2 hours. After 31/2 hours I hadn't heard from anyone and need my car by 3 pm. my appointment was at 10 am. I called and was told they haven't looked at it yet and I could come and pick it up and reschedule another appointment. I pick up my car and was handed my keys, I said " they didn't have an opportunity to look at my car and the man at the desk said "nope", never offered me another appointment. I will never go there again.

I'm adding them to my phone book! They saved my night. I work full time plus and am a full time…read morestudent. Today my 12 hour shift became a 15 hour shift, and on 2 hours of sleep the night before. Dragging my tired and hungry self home to get a few hours of studying bed when my sister called. She had a flat tire. No problem I thought... I can change a tire in a few minutes. Cut to an hour later, we're frozen, she is near tears, and I'm beyond tired. A very nice gentleman has stopped to help and given up. A Kego Harbor police officer has tried, made a trip back to the station and tried again... no luck. The bolt that holds the under mounted spare is rusted and partially broken now. The police officer offers to call a tow truck. Turns out it was JJs. They showed up in less then 10minutes! Expecting to get the car towed at this point. The driver, who sadly I didn't catch his name, has the bolt off in less then a minute. And the spare on and we are on the road home in less then 5 minutes! So grateful for everyone's help tonight. The driver from JJ had no idea what kind of day I had, just wished me a good night and sent us on our way. I won't forget his, or any of their kindness anytime soon. Thank you so much, again!

This was one of the worst customer service experiences I've ever had…read more My vehicle was towed after I parked on a residential street in front of my friend's house where I've parked many times before. There are no signs indicating that parking was prohibited on that side of the street. When I first contacted the tow company, I was quoted approximately $100 to retrieve my vehicle. I was told I could come get it the next day. However, when I attempted to retrieve it, I discovered they would not release the vehicle that day, despite their website indicating they operate 24 hours. No one had informed me there was a cutoff time or that additional storage charges would continue to accumulate. By the following day, the amount due had jumped to approximately $370. The most disturbing part wasn't even the money--it was the way we were treated. From the moment we walked into the office, the staff were immediately hostile, argumentative, and confrontational. Instead of calmly answering questions, they repeatedly accused us of lying and escalated what should have been a straightforward vehicle release into an unnecessary confrontation. It felt like they had no interest in explaining the charges or resolving the situation professionally. I simply wanted to understand why the price had nearly tripled and why I had not been told about the additional fees when I called. Rather than receiving clear answers, I was met with hostility and they assaulted my friend surrounding him right in his face trying to get him to fight them. It was so messed up! If you ever have the misfortune of dealing with this company, document everything. Ask for itemized receipts, write down the names of everyone you speak with, record the dates and times of every phone call, and verify every fee before you hang up. I certainly wish I had. Avoid this company at all costs, they are crooks.

Went and needing a new part for my jeep and saw Tom. He was absolutely amazing and went the extra…read moremile!!!

By far the best collision center I've ever dealt with. The repair they did on my right side rear…read moreof my Ram truck was outstanding. The staff was outstanding and vehicle was repaired a week earlier than estimated. I've been getting my vehicles from Szott for over 25 years now and they just keep getting better. Looking forward to getting my new vehicle from them within next 6 months. Thank you Szott!!!

If you aren't intimidated easily, This guy knows his…read morebusiness. Not overly friendly. Not out to make any friends. But they can fix your car. Check for coupons in the monthly shopper.

If you are an older woman DO NOT GO HERE!! Totally ripped…read moreoff my friend and left her truck undrivable! She took it in for a engine light, could not figure it out , but fixed other things with out telling her and charged her. 3 visits later she had it towed to the dealer. Also cut it off from the catalytic converter and didn't tell her.

They took a rather torn up passenger side door on my Saab and made it new again without skinning…read morethe door. He hand built the curve on the lower part where the tear was. It was remarkable.

Brought in my 21 year old Jeep because driver's side door wouldn't lock and close fully. Asked the…read moreowner if he could fix it. Told him I didn't want to put a lot of money in to it and he said he could do it for $100. Called at the end of the next day and he called me back and said that he "fixed it" but that the door wouldn't stay closed. What??? Tells me the hinges would have to be replaced and charged me $350. Do yourself a favor and avoid like the plague.

Great oil change experience with the Service Advisor, Ron this morning…read more Good listener, professional, personable and work was completed with no issues. Anybody can sell you a new car, but it's the Service Advisor's efforts that build customer loyalty. Look forward to returning to Serra / Ron next time I need Service.

Terrible experience, the service department rude and uncooperative…read more They sold me a truck that was pre-owned certified that had a transmission issue, then refused to repair telling me its suppose to be that way. A total joke of an experience, then offered to buy it back and sell me a new one for twice as much as I paid for the one I bought from them. They also had my truck for over a week and offered no loaner. Telling me the had none ! I had no choice to file a claim with GM Corp. which is still pending as of today. Please BEWARE of this dealership !

I hope to never see them again!!! LOL, I had an absolutely amazing experience with Greenfield…read moreCollision on 28 Mile and Van Dyke! From start to finish, the communication was outstanding. They kept me informed throughout the entire process, making everything easy and stress-free. The quality of the work on my car door was incredible, it looks fantastic! To top it all off, when I got my car back, it was detailed inside and out and looked absolutely beautiful. It's clear that they take pride in their work and truly care about their customers. The professionalism, attention to detail, excellent communication, and quality of service exceeded my expectations. I couldn't be happier with the entire experience! I highly recommend Greenfield Collision to anyone who needs collision repair. They went above and beyond, and I'm so grateful for the amazing job they did. Thank you for making this such a great experience! You've definitely earned a five-star review!

I must say, this collision shop is amazing to deal with. I had damage to my front drivers side…read moreheadlight and bumper area when I was hit in a parking lot by some unknown person. I had seen the good reviews for Greenfield Collision and I live in Romeo, so it was convenient for me to use them. My insurance company wanted them to use aftermarket parts and some of those parts didn't fit properly, so they dealt directly with my insurance company to get the additional coverage for actual Ford motor company parts. In addition, there were some issues with the programming of the new headlight assembly and Greenfield Collision got me a rental car while they tried to get the issue resolved. They really went above and beyond to make things right. I just can't say enough about this company.

I've always heard from neighbors how awesome this business is but today proved it. I needed an…read moreemergency tire repair and although the shop was completely swamped, they squeezed me in and fixed it on the spot. His exact words were "I can't turn you away." He then wouldn't accept any money for helping me out either. This is one of those businesses that have earned and deserve our business. I can't speak highly enough about them.

Took my truck in for a wheel bearing hub assembly. He also put in some swaybar links and now won't…read moreanswer the phone after my truck has more noises than when I took it in.