We went out to this nursery over the weekend and we were really impressed. Pricing was great, even with gas prices being what they are. Staff was friendly and helpful. Great selection. We wound up capping out what we could haul and will be headed back in the future. A couple caveats, they don't take CC so bring cash or a checkbook with you. Also they have limited days they are open so check before you go (open Thursday, Friday, Saturday and Sunday, 10 am to 5 pm, or by appointment). read more

All I needed was mulch & bark...not the Drama. Spoke with Laurie the owner on the phone who was very accommodating saying even though they only do bulk load orders on mulch (they don't sell individual bags) etc, if I brought my buckets out they would fill them. When I arrived a gal who was working there looked at me & then quickly turned her back & continued working on a plant. Seeing she was busy I just walked around the nursery for about 15 minutes. No one came out. She still ignored me. It appeared she was still really busy working so I walked within a few feet of her, said HELLO. No response. Not 'can I help you' , nothing. I said that I had talked to Laurie & was coming by for some mulch. She rudely said she did not know anything about it. She kept working potting a plant & did not offer to even call Laurie to check. Confused with her behavior, I politely tried to explain what I was there for & all if a sudden she spun around angrily yelling 'Look! I am not arguing with you", I stepped back & said, "Whoah! I am not sure what is going on here but ......not a good way to greet customers". "I think I will just deal with Laurie". I was in no hurry, so I walked off, enjoying the lovely day. The vibe I got from this gal was... 'Helping you is not my job, man' Eventually the husband/owner came out to help me. He was very nice, shoveled & loaded the mulch. I could not help but notice he had back issues so being a retired physician, I offered to gift him the Doctors Solution my CBD topical that my company makes to help his back. I also considered telling him about the rude employee (business owner to business owner) but decided to let it go. A few days later I called again & left a message that I was wanting to come by & purchase some bark groundcover for my tree. Laurie the owner returned my call & but left a rather irritated voice mail saying there was a NEW employee, and something about 'my needing to be patient about things'. Looks like the NEW employe, expecting some blowback from her confrontational powerplay with me, did some damage control. As a business owner I know there are always two sides to a disagreement. The fact that Laurie took the NEW employees' word about what happened & was dismissive towards me without realizing there might be another side was disappointing. Public Relations 101: Customer is usually right. I like to support local business especially during COVID however... 1. I was not impatient. 2. I don't need the drama. 3. They just lost a customer. read more

By the Falls is a hidden gem. The owners and staff are friendly, knowledgeable, and they're never pushy. All of the plants they sell are healthy and acclimated to our climate. They sell and will deliver bark, gravel, and excellent soil for vegetable gardens and their prices are low. They truly are right by the falls/fish ladder which is a very nice, easy walk. read more

I have a camp spot out of Granite Falls, and this nursery has always been amazing at delivering gravel to the site for the last several years. When I first ordered, they took to the time to explain the difference in the gravel grades and what would work best for me. For the last four years Lori has been very kind and helpful over the phone placing the order and making sure to have it delivered promptly. It is always a pleasure working this company... Thanks! read more

By the Falls is a hidden treasure. Owner John is incredibly knowledgeable and friendly. The nursery is only open Thursdays - Sunday since John does landscape work the rest of the week. He and his wife live near the nursery and clearly keep it well-cared for. John also hauls gravel, compost, top soil, and mulch locally. I noticed recently that Granite Falls IGA is carrying By the Falls plants at their store. This is great, because you can buy John's plants any day of the week, now! John also contributes his goods and services to the community when asked. If you live in Granite Falls, go to By the Falls before you go anywhere else. You will be surprised what you can get at John's, and for less money that most other local nurseries. read more