Finally made it to one of the stores! I've been a fan of this jewelry line for a while now (and…read moreKristin Cavallari). The space is super cute and minimalistic--just like her pieces. Personally, I love simple jewelry, which is why I've always been drawn to this brand. It's simple and chic, yet still makes a statement.

My wife wanted to come to this store because of Kristin Cavallari. I actually liked the store and…read moreall her products! The store is a great space and it was easy to look and shop all the items in the store. The staff were really friendly as well! We spent about an hour in the store and my wife bought about 10 things here. I was really surprised at how much all her items costs; not overly priced but not super cheap either. I felt everything was priced just right! I loved that she had a sofa, water bottles, and wine for her customers. After about 30 minutes of looking around I sat down, grabbed some water, and waited for my wife to finish shopping! LOL

Annette made everything super easy. Shipped gift wrap. Awesome service. Arrived the next day as…read morepromised.

I bought an item from Cartier in Boston and needed to see if I can get an adjustment in the Cartier…read moreChicago. There were other customers waiting and was told to hang out. The wait was not too long before Ashley reached out and helped me. They offered refreshments was nice wile we were helped. Ashley was very helpful and polite. We decided to wait on the adjustment and gave us great advice. Will definitely come back to this Chicago store for future sales.

This is a super cute accessories boutique. It's small but has lots of bling, and it took a while to…read moreperuse all of the offerings. It's in a great location. I really appreciated the pearl section. Staff was friendly. Prices were reasonable. If looking for pretty jewelry, I definitely recommend Nakamol.

I really love the pieces here, everything is so unique and no matter what your budget is,you can…read morefind something. However, the customer service here is so up and down, I resort to just buying things online. When the Asian employees are working, the environment is so nice and you can actually receive help. When the Caucasian employees are working, they ignore you and act like you are intruding their store. The jewelry here is much too precious to be handled by rude employees who make the store feel hostile and un-inviting. Please work on customer service skills.

3.5/5 stars. I'd…read morebeen eyeing the "Return to Tiffany" heart tag toggle bracelet for a few months when I visited Chicago. Since I was near a store, I decided to go inside and try the bracelet on/have it sized before purchasing online. When I entered the store, I was greeted and paired with Patricia. She was pleasant, and allowed me to try on the various sizes to determine which would best suit me. I ended up getting a small, however, I think a "smedium" should be made because it's a little tight. I'm overall pleased with my experience. My only gripe is that my bracelet was easily scratched and appears a bit lackluster after only a few months. I need to get it cleaned to see if that will help. In regard to value, I bought this bracelet in January 2026 and it is currently July 2026; the price has increased by $150 to date. That's a bit wild to me, however I'm glad I purchased it when I did.

Last week my partner and I visited Tiffany&Co. to look at engagement rings, and the experience was…read moreunforgettable thanks to two wonderful team members--Patty and Sean. Patty greeted us the moment we entered the showroom. Her warm, welcoming demeanor put us at ease right away. She escorted us to a private viewing room, patiently answered every question about the diamonds and settings, and never rushed us. Her thoughtful suggestions helped us narrow down the styles we loved without ever feeling pressured. Sean was working upstairs when we made our decision, and although I'm not sure of his exact title, his presence was a huge boost. He came down with a bottle of champagne the moment we decided to purchase, celebrating our choice with genuine excitement. His encouragement and upbeat attitude turned the final step of the process into a festive, memorable moment. Both Patty and Sean embody the attentive, celebratory service that makes Tiffany&Co. stand out. Their professionalism, patience, and sincere happiness for our love story turned what could have been a stressful shopping trip into a joyful experience. Highly recommend asking for Patty and Sean if you want knowledgeable, encouraging staff who make ring‑shopping feel like a celebration.

This is a great place to buy a Patek Philippe or Rolex, as well as a great place to service one…read more they also service other models. They offer a decent retail experience, which is extremely difficult when no organization can get their hands on much inventory. My only complaints are that the location can be a bit too busy when the weather is good, and that they should be selling pre-owned if they cannot fill orders. of course I could be wrong (I know nothing about luxury retail).

BUYERS BEWARE - Razny Jewelers (Addison) Sold Me a Used Rolex as New with a Tampered Warranty Card…read more My experience with Razny Jewelers in Addison has been nothing short of disturbing, and I feel obligated to share the truth to protect other buyers from potential deception. I purchased a Rolex Sky-Dweller (White Dial) from them after being on their waitlist for over a year, regularly communicating with store representatives like Lisa and Matthew. At the time of sale, I specifically asked about the reference model and was told that Rolex occasionally ships older references, which I accepted. What I did not expect--and what was never disclosed--was that I was being sold a USED watch misrepresented as BRAND NEW. Upon closer inspection of the warranty card, it became clear that the original date had been erased and reprinted. The faint outline of the original date-- 29 April 2023--is still visible beneath the alteration. This type of tampering is not only unethical but also borders on forgery. All sales staff involved were fully aware of their actions. When I confronted them, they brushed it off as "not a big deal." And said it was a mistake, but did you inform me when you were selling me the watch? NO. That kind of response is unacceptable, especially from an AD (Authorized Dealer) of a brand like Rolex. It is very evident they sold me a used, mint-condition watch under the guise of it being new--something no reputable jeweler should ever do. What's worse is their active effort to prevent accountability. I have made several attempts to escalate the matter to the owner, Mr. Razny, in hopes of a fair resolution. But the staff blocks me every time they realize the nature of my call. They go so far as to redirect me to other locations, rather than owning the issue and addressing it with integrity. It's heartbreaking to think that a family business with a long-standing reputation may be unaware that its own staff is tarnishing that legacy by covering up such dishonest practices. I have retained all evidence, including receipts, video proof, and the tampered warranty card, and I will include these in my review to ensure transparency. People may wonder why now. I was very polite, respectful, and reasonable, giving them enough time and a chance to rectify the situation, but they were adamant. So, imagine if you find yourself in my situation, whether it's a watch or jewelry, be prepared for the same kind of attitude and response. They would test your patience to the core. If I were the owner, and to be honest, I would have gone out of my way to resolve this issue, and would have done everything possible to make my customer happy. If you value trust, integrity, and the assurance of receiving what you paid for, think twice before doing business with Razny Jewelers in Addison. Their mishandling of my situation and blatant misrepresentation should be a significant red flag for anyone considering a purchase from them. Just imagine that your jewelry purchases, such as diamonds or gold, are what they claim to be? Also, keep in mind that the same practices were being carried out by Patek Dealer in Chicago when a whistleblower from within them revealed their sales practices, which led Patek to withdraw its franchise. I believe that if the Razny staff continues in this direction, they could be the next. All future buyers, please be cautious, conduct thorough due diligence on your purchases, and, if possible, avoid doing business with them. For past buyers, please recheck your purchases. Again, I am not someone who would write negative reviews about businesses, but this humiliating experience working with Razny was particularly egregious. They ignored me, which I didn't deserve. I had reached my limit, and my frustration was at its peak. I caution people that if even one individual reads it and spreads the word among their friends and family, and if this review helps, that would be great. I hope Razny hears now.

The attendants we're very upbeat and attentive, but passive since they waited for me inquire about…read moretheir offerings. Also, for a high-brand store they (the employees) could be more fashionable, they dressed as if they we're going to salt pretzels after work. Overall, I walked out satisfied but a robot could have done their job just as well. #BringBacktheHumanTouch

If you go here, be warned about... Syed…read more I spotted him the second I walked in but took him for an uptight dork trying on Lacoste clothes and thinking about people he wants to kill. I first interacted with two younger, friendlier clerks but once I emerged from the dressing room I was met with the nightmare that is Syed. He's the big boss of this place. I couldn't touch anything in the store without him barking at me about sizes, colors. When I gathered my things in the dressing room to pay for a couple shirts I'd tried on he hovered outside, rushing me. I told him I was buying two shirts. I thought he might take this as good news. Nope. Syed sternly took the shirts away from me to begin the cold, impersonal check-out process. He asked if I'd bought Lacoste before. I said yes but at department stores. MASSIVE EYE-ROLL FROM SYED. He was strictly interested in if I was already registered in his system. That's all Syed cares about so don't waste his time with any further comment on Lacoste, like, at all. I tried to smile and thank Syed at the conclusion of the purchase. Syed was not into it. Maybe it's my fault. I'd showed him a couple items from the Lacoste site I was interested in purchasing and it really seemed to piss him off. Guys let's all be nice and not bother Syed in his Lacoste store. He has all the shirts folded like he likes. It's important to him. Let's all just order from the Lacoste website and leave Syed in peace. Syed I am so sorry.

Love this location. Brianna is an amazing advisor and goes above and beyond to ensure questions are…read moreanswered and you're taken care of. Good selection and thorough knowledge given. This is my new go to Rolex boutique, only downside is high Illinois sales tax!

Jarrett, the store director, gave us the white glove experience--everything you'd expect from a…read moreluxury brand. He and Andrew were professional, knowledgeable and we will definitely be back!

Stopped by to pick up my online order and was treated with kindness and without judgment. A SA…read moreassisted me right away--she was very friendly and informative. The store itself was beautifully arranged, with materials displayed in an accessible and organized way. It didn't feel overwhelming--everything was neat and easy to browse. I'll definitely be coming back to this location again!

My Hermès Click Clack bracelet arrived damaged, including the orange enamel, right out of the box…read more I took timestamped photos immediately and returned it the next day. Instead of issuing a refund, Hermès claimed I caused the damage, which is completely untrue. When I sent them the photos, they refused to review them because I opened a bank dispute to protect myself. Terrible customer service and zero accountability. I followed every step correctly, and Hermès still refused to take responsibility for sending a defective item.