I'd purchased my very first car from them. Great staff, fair price on the car. I'm sad that they…read moreare no longer in business.

Well the good thing was the staff was very nice and polite. Unfortunately that was all. I bought a…read more2003 Saturn Ion from them and had nothing but problems since day one. The brakes messed up, the car randomly not starting at times. They obviously don't inspect the cars too see if their in good condition, avoid like the plague, and btw dont ever get a saturn they went out of buisness for a reason

I have just completed my families fourth (4th) automobile purchase with Paul. I have found Paul to…read morebe professional, helpful and trustworthy. Additionally, he is stern. (Like when I want a car and he researches it to find that it has problems. He won't let me buy it!) Paul has walked me through the purchase of a Hummer, Volvo, Mercedes and now an Alfa Romeo. All have been exactly as advertised. I won't buy another car outside of Autoauctionguy.com again! NOT MY REAL PHOTO BTW!

Great place to buy a vehicle if you don't have a great deal to spend. Most vehicles are purchased…read morefrom an auction and they don't buy garbage, check them out...

We Always receive fantastic service, and We have also purchased our vehicles from there. It's nice…read moreto be able to trust the Service Advisors like Marty Fisher! Especially when you have specialty items, like our 2500 Promaster Van. This vehicle was not purchased there, but we were treated no differently than our purchased vehicles from there. Our family had a bad experience with Greenway, and actually paid extra milage to tow our family VAN to Orlando ChryslerDodge, Jeep, Ram‼ Estimated prices were determined first, then the schedule... All went perfectly!

This experience with Orlando Dodge was unacceptable…read more After my vehicle was serviced, the coolant cap was left loose, which worsened over several days of normal driving and eventually led to coolant leaking and engine damage. This was not something I caused--it was the result of improper reassembly during service. I was later told the work was performed by the service manager, which makes the mistake and lack of accountability even more alarming. After months of being delayed and left without resolution, the issue was escalated to the general manager, Luke, who attempted to shift the blame onto me by stating the vehicle arrived with low coolant and that the damage was therefore my fault. That statement is false. The truck was not critically low on coolant when it was brought in, and I paid for them to run diagnostics. I had it inspected by two independent mechanics, both of whom confirmed the damage was consistent with a coolant cap left loose, not owner negligence. While the dealership offered to tow the vehicle at first, trust had already been completely lost due to their lack of responsiveness and refusal to take responsibility. I ultimately had to take my truck elsewhere to have the issue properly handled. A dealership's leadership should stand behind their work. Orlando Dodge did the opposite. I would not recommend them to anyone and I will be filing complaints everywhere, with anyone who will listen as well as filing in small claims court.

I am a Carvana customer, but only had my car delivered before. Today my sister was getting her new…read morecar from the vending machine and I could NOT miss it! Was an easy process. Everything done online, you talk to a live person once or twice to finish the process and I will not go back to a dealership. The vending machine experience with the coin and watching it get delivered to you... so fun! I will recommend Carvana to all my friends and family. I love my car, and my sister loves hers!

I am giving Carvana 2 because I bought a car easily and with 0 BS back in 20222. However, in the…read morepast 2 months my friend and I both got hosed by Carvana. My friend was trading her car in and buying a car from Carvana. The day arrived, insurance was purchased, down payments paid, and the car shows up at the house. They take her car for a test drive. They come back and say, "there's a safety code coming up on our diagnostic, we can't buy your car." Then tried to have her buy their car. Next day we took it to an auto shop we've both used and guess what, no error codes. In fact no issues with the car. I'm trying to sell my car to Carvana. They offer me a decent price "without the hassle". Then slowly the price they offer goes down and down. When the driver came to pick it up he let me know, they'd cut the offer by $800. Now, I get it, but this was out of the blue with little explanation. It was the second price cut that made 0 sense. Not only did Carvana lose 2 cars, but they lost 2 customers. Neither of us will go back because we simply can't trust a company that nickels and dimes its customers.

I've sold 2 vehicles here and attempted to purchase a truck. The selling experience Overall was…read moregood as they offered a competitive price for my vehicles which beat other dealer offers. I got a tentative offer prior to coming in on both which 1 sold at that price but the other went down $500 when I got there citing a minor accident on the report which they new about prior to coming in as they ran the carfax report to make the tentative offer. However, we talked them up a bit and they threw in a tank of gas for our current vehicle. The buying experience didn't go as well for 2 reasons 1) very low inventory so not much to pick from 2) the truck I did find had dealer add-ons such as running boards, paint protection and nitro in the tires(?). They wouldn't move on removing these items so that ended the deal for me. My understanding is this dealer try's to work with folks with any income level to get you the vehicle you need. Didn't work out for my but maybe you'll have better luck. 3 stars is the best and worst I can give.

I would give AutoNation Chevrolet West Colonial in Orlando zero stars if I could…read more I purchased a 2016 Jeep Wrangler from this dealership because it was advertised and sold as an AutoNation Certified vehicle with a 90-day/4,000-mile Certified warranty. I also purchased AutoNation's extended warranty because I believed AutoNation stood behind the vehicles it sells. Almost immediately after buying the Jeep, it began having intermittent starting issues. We mentioned concerns about how it drove, but we were assured everything was fine. Then, only about a month after purchase, the Jeep completely lost all electrical power while I was driving, leaving me stranded in the middle of the road at night. It had to be towed. The diagnosis was that the Jeep's primary control module (the vehicle's computer or "brain") had failed. This wasn't a flat tire or normal maintenance item--it was a major electrical failure on a vehicle that had just been sold as "Certified." What disappointed me even more was the response from the selling dealership. When I called AutoNation Chevrolet West Colonial hoping they would stand behind the vehicle they had certified, I was essentially told they weren't going to do anything and wished "good luck." What's the point of paying extra for a Certified vehicle if the dealer refuses to take responsibility when a serious problem appears almost immediately after the sale? I expected AutoNation to stand behind its Certified program. Instead, I was left stranded, bounced between dealerships, dealing with delays, confusion over warranty coverage, and a complete lack of concern from the dealership that sold me the vehicle. I hope AutoNation Corporate steps in and makes this right, because my experience with AutoNation Chevrolet West Colonial has completely destroyed my confidence in both the dealership and the AutoNation Certified program.

Purchased my daughter a car from here and was completely satisfied. We were searching for weeks for…read morethe specific Toyota Prius and with the experts here I knew we were @ the right place. After the sale I called Miki about a issue and not only did he have a solution, He actually shipped the part I needed to me. If you are looking for a Toyota Prius this is worth the drive. They were honest and upfront and it's hard to find people these days who still have morals. We will be back for another car in the future.

I drove over an hour from Daytona Beach to find a Prius. Over the phone the guy I talked to for…read moreone minute suddenly had another call and hung up on me. When I got there the guy Mickey was at his desk and told me I had to wait for the other salesman to finish with his customers while he did nothing. Half an hour later the other salesman got with me and let me drive a Prius. I asked why the average MPG was only 33 mpg and was told it was because the cars sit running at the lot and it drags the mpg down. So I figured out how to reset the trip odometer to zero and the average mpg to zero and I went on a drive. I drove about 3 miles in city traffic and it came out to 32 mpg. So I went back and told Mickey the results and he scolded me, telling me I'm not allowed to drive more than one mile "for insurance reasons" and started explaining that you have to drive the car for over an hour to get 50 mpg. Didn't make sense, it all sounded like lies. I drove 2 more cars and both of them also didn't get over 34 mpg. So I left and went home. Next day I see an alert on my credit report that said they pulled my experian credit file. I never authorized them to pull my credit. I called him and asked why they did this and mickey told me they never did. He denied it over and over and said it is impossible to pull my credit without my social security number. I googled it and found out it is possible for them to pull it without my social and I told him what google said. He argued and denied it more and more. I asked if I should not believe my lying eyes because I'm looking at my credit report right now. He is a liar and when confronted with it he will gaslight you and deny the facts. I also told him that I've worked for dealers and gone on test drives at other dealers and I know that the insurance companies have no policy about only letting customers drive one mile. He continued his denials. DON'T buy from these dishonest dealers.

My son recently purchased a 2016 High Country truck from Orlando Preowned, and unfortunately, our…read moreexperience has been extremely disappointing. This was his first major purchase, and we were assured by the dealership that the truck was in mint condition, fully inspected, and had no issues. However, shortly after the purchase, the truck developed serious transmission problems. It ultimately required a full transmission replacement. Thankfully, we did purchase a warranty, but even that has turned into another issue. The warranty company is not covering the full cost, and the dealership has refused to step in and cover the remaining balance. Their reasoning was that the repair shop was charging too much--but that leaves us stuck paying for a major repair on a vehicle that should not have had these issues in the first place. To make matters worse, even some of the dealership employees have told us that this situation isn't right and that the cost should have been covered. However, the owner has refused to take responsibility or pay the remaining balance. The truck has now been sitting in the shop for over a month, completely undrivable. I do want to mention that Jay, our salesman, was great to work with. Unfortunately, beyond that, I cannot say anything positive about this dealership. We feel like we were sold a lemon, and the dealership is not standing behind the vehicle they sold us. I would strongly caution anyone considering buying from Orlando Preowned to think twice.

Contacted them about a Nissan Leaf, did the credit application. They ran my credit and then no…read morecontact afterward. No update, no follow-up. Typical dealership experience, highly recommend going elsewhere.