Got a massage at this salon while visiting Ames. The salon is a bit pricey for Ames, but their…read moreservice is really good. My wife is a regular here and she claims that most of their services are half of what it costs in SF. The masseur was knowledgeable and I felt reinvigorated after the massage.

The ladies are very nice however their prices are very deceptive they told me 150 for a balayage…read moreand they ended up charging me 300$. I was happy with my color but I did not appreciate the random price change at the end. Like what do i say no thank you? Im sorry but I won't be returning

I'm so, so low maintenance about my hair it's honestly sort of embarrassing. So much so that I…read moredidn't think anyone could screw my hair up, but alas. I went to a girl named Hayley (Haleigh? Hayleigh? I'm not sure how it's spelled) at the north Ames location. I just wanted my hair trimmed and a lightened -- balayage, highlights, whatever -- I didn't really care. I always trust my stylist to do what makes the most sense. That's it. Trim the dead ends and make my hair blonder. She seemed confident so I totally trusted her. First, she left me sitting with bleach in my hair for 40 minutes while she LEFT to go eat her dinner. She came back, took my to the sink to shampoo/rinse and put a toner in my hair. She left me there for another 55 minutes (super uncomfortable sitting with your head in a sink for 55 minutes lol) while she left to GO TO THE CAFE ACROSS THE STREET. What? She went to go buy cheesecake with her coworkers. She came back, ate her cheesecake, then came back to me. She washed my hair, blow dried it, and it was awful. My hair was grey and purple. Then she trimmed it, and screwed up the trimming around my face so much I ended up looking like I had a mullet. A grey and purple mullet. Yes. Anywho, I was polite about it but said I was unhappy and surprised by the result. She offered to try and fix it the next day and I declined and just asked to not be charged. They declined my request, and charged me almost twice the amount it said I'd be charged on their website ($113 on their website, and they charged $197). I went to Leedz Salon the next day and they fixed it. They're wizards. Please just go to Leedz instead and stay far away from this place.

Hair was cut at least four inches shorter than reference picture shown and agreed upon amount with…read morestylist. I showed the picture below to my stylist and we discussed "'mid chest length" I know it's just hair and will grow back but I am so disappointed and sad with the length of my hair.