Heroic Ink in Ames, IA is known as one of the best piercing tattoo parlors in Iowa. They take pride in all their popular work and in claiming that statement. But when it comes to normal citizens of Ames and their piercings, they just want to get them in and out of the store and don't have the same hospitality as when they're doing tattoos.
I've noticed that they don't treat customers like a business should. They also don't have the best quality jewelry for healing or for sensitive skin. I've gone into Heroic Ink on 5 separate occasions. Each time I've gone in, they've had a rude manner the minute you walk into the store. They either ignore you for the first 10 minutes you're there or ask you why you're there. Whenever I went in to pick out jewelry, I barely had anything to choose from. In general, there's not a lot of options, but for sensitive skin, there are even fewer. For example, many other professional piercers I've been to have 3+ different types of nose studs, and 3+ other options for nose rings. Of these 3+ different types of studs alone, those branches off into many different types of metal, color, style, etc. Heroic Ink only offers corkscrew studs in thin cheap metal and they offer thin cheap hoops. These are what caused my piercing to be infected (plus jamming it into my sensitive piercing very roughly). I've also made sure to disclose how sensitive my skin is, and how I wanted my piercings to look. Each time they haven't been gentle with handling my piercings and body instead of listening to me, they talk to me like I don't know my body.
Another thing for future customers and piercing lovers to take into account is that they don't take the time to properly measure your piercings to ensure symmetry. They also don't pierce it in the proper angles or techniques. After my nose piercing got infected, I took the drive up to Ankeny, IA to find a new piercing parlor. I asked them what I could do to get rid of my oozing bump and replace the jewelry. The lady informed me that whoever pierced it did it at an angle you're not supposed to. It made the piercing stick out way too far out and too low. She said it needed to be done at a straight angle and that I would have to let my piercing heal and close, and come back 3 months later. This had to be true because I know many other people at my school who have gone to get nose piercings at Heroic Ink, everyone with a hoop had it sticking out and too low. I also went in for 3 different ear piercings. Since they never measure where the piercings are going on each side, the one on my right ear is a lot more to the center of my ear than the other is. It doesn't look like I intended on having the same piercing on both ears. I have a friend who went to get her tragus pierced. She told me the lady stabbed her 3 times with the needle before completely breaking through the cartilage. She later learned this was an ancient form of torture used a long time ago. Rather than jerking the needle in, the piercer should've pushed hard and done it smoothly in one go.
Another thing I think is important and shows a lot about their business morals, is that they don't seem to care to make it up to the customer. I wrote a review just like this a few months ago. I expressed my frustration about each of my visits, how they handled me, how they treated me, and the quality of their jewelry. I had checked a few days later, just to see if I got any replies, and I saw that they deleted my review. After realizing that they deleted my review, I began to browse through the rest of the reviews to see that every single one was 5 stars. This led me to believe that any review that is less than 4 stars, they find and delete. They aren't authentic and didn't care to apologize, offer to fix anything, or even own up to it.
Finally, the last thing I will say, is that I don't recommend you go to Heroic Ink on Main street in Ames, IA if you're looking for good quality jewelry, a piercing you're planning on having for more than a couple of years, or a place you're planning to be your "go-to" parlor to trust. read more