I met Dr. Covici in the spring of 2012, after almost a year of bulging eyes due to Graves'…read moredisease/thyroid eye disease. My eyes hurt, looked awful, and made me feel extremely insecure despite being someone who didn't care about appearances before I got sick. My friends and family who knew me before Graves' all agreed that I looked very different. From the very first appointment, Dr. Covici reassured me that what I was feeling was normal - that no one in theirs 20s should have to go through what I had been through with visible proof all over my face. He assured that everything would be treated as medically necessary rather than cosmetic because this was due to a medical condition. He performed numerous tests and reviewed my long medical history to ensure I was ready for surgery. He also reviewed photos of my eyes and face before Graves' so could see how drastically the disease had affected my eyes. He even brought one of the photos into the OR with him. In September 2012, Dr. Covici performed bilateral orbital decompression along with an ENT surgeon. We knew the risk of double vision was great due to the need to remove so much bone and fat from my orbit, but it was a risk I was comfortable taking and one that Dr. Covici approached with compassion and confidence. Fortunately, I woke up with single vision. The recovery process was quite extensive, but I immediately received compliments from people who could see that I had my "old eyes" back. My eyes no longer bulged, but my upper eyelids had stretched and retracted so much that I required an additional surgery to loosen and lower them. In July 2013, Dr. Covici performed a bilateral repair of upper eyelid retraction. Again, it was a medically necessary procedure performed in the hospital. The recovery was much easier and I am feeling great and definitely looking like my pre-Graves' self. Dr. Covici and his staff have been so wonderful. From accepting my frantic phone calls the morning of surgery to allowing me to text them photos of my bruises to make sure it was normal, and rearranging their own schedules to accommodate my busy life. Dr. Covici is the first physician I felt truly listened to me and understood that my concerns were not cosmetic but vital to returning me to my previous self. I would highly recommend Dr. Covici to anyone with Graves' disease, thyroid eye disease, Graves' ophthalmopathy, proptosis, or eyelid retraction. Even if your eyes have not changed, it's worthwhile to get some baseline tests and measurements so he knows exactly what he needs to do to return your eyes to their original state should anything change.

My visit to Dr Steven Covici was by far the best doctor appointment I've ever had! The staff was…read morevery efficient and kind and Dr Steven was very professional and just an all around kind man. He explained everything very well so that I understood what was going on with my eyes. Thank you Dr Steven!

Went in to get my hair done as my current stylist was sick! Went in with a vision and came out a…read morenew person! Sabi was professional and amazing! I will recommend her services indefinitely!

Hi, my name is Jeff. I just had to say something because I am a Doordash delivery guy I go into…read moreultra beauty quite a bit the manager there seems to be nice but this past visit was unbelievable rudeness through the roof. There was three women on staff they knew I was standing there cause I had my Doordash bag to pick up some items. One person didn't even say hey welcome I'll be right with you. They just ignored me and then I'm steaming. The steam is coming out of my ears and then I say hey come on help me still got ignored finally after 25 minutes. The manager came over and I said hey where am I supposed to stand even though she knows me from seeing me she gave me some attitude. It wasn't busy in the store, but they knew when you're walking in the door there's a spot that Doordash stand and she said well they couldn't see you. I'm telling you I'm never having life. They just lost 20 customers plus because I'm passing the word out about this so all people that I know that shop there are going to tell their friends it used to be a nice place to shop now the staff thinks they're better than other people that's how they come across but they don't say like oh welcome or thank you for shopping here they've become so complacent. They don't realize that they're not doing what they used to do. Very upset. I still am upset about it.

So my name is Jeff the reason why I'm sending this message out because a young lady was at the…read morestore. I don't know so I'm a man so I said hey do you ever do makeup for men? She said sure I said can I try a few things so she sent me down and she drive some fine lines I was going out for the night so I said hey how much will it cost you to make me look you know a little brighter in the face no problem Jeff she made me up. She deserves a raise and this was on May 7. Go to Sephora guys. It's worth the money and the respect they give you there is amazing. They don't judge people.

I set my custom makeover appointment online at the Sephora website . It was really easy. I wanted…read moreto get a custom makeup and figured, why not do it on the day of my friend's wedding? Best idea ever! I just became a VIB and with it, I got a sweet free complimentary makeover and a 10% off coupon. Score!!! I showed up about 15 minutes early, lucky for me, the person greeting me was the one doing my makeup for the day. She was able to start early. Sweet deal. Monica was the one that did my makeup. She asked what I was looking for, the occasion, colors we were wearing, techniques I was interested in and what style I was looking for. Monica did an amazing job. My makeup was gorgeous and flawless. I felt like a million bucks. If you are looking to look amaze balls, this is your girl! She dolled me up and kept it natural. My eyeliner was blue, which totally matched my husband's shirt. The champagne in the shadow looked perfect with my dress. She taught me some contouring techniques. I absolutely loved the experience and will totally come again!!! Even though it was free, I bought some of the things she used on me and made a wish list for the future. Love my new lipstick!!!

If you need make up tips from a knowledgeable source, Cynthia at SALLY BEAUTY #1853 is your go-to…read moresales associate! I do not wear make-up on a daily basis and needed advice on application techniques and recommended products I would need for an upcoming wedding. Cynthia genuinely listened to my concerns, (oily skin, dark blemishes) asked pertinent questions and provided professional and personal make-up tips to help me achieve a polished look - with success I will add. :-) Thank you Jamie, Cynthia and the entire associate team for running your store with QUALITY customer-care service! Kudos! from a happy customer - Diane R. (May 2018)

From the owner: Sally Beauty at 935 Riverdale Rd in W Springfield, MA is your go-to for thousands of salon quality…read moreproducts at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!

Front Store Staff is very nice and helpful at all times. Pharmacy staff is very helpful as well…read more They are quick and efficient even though they are extremely busy some times. Very friendly also.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 10am-1:30pm, 2pm-6pm

Had the occasional pampering but decided it was time to get serious about my skincare…read more Sought out Lana at Advanced Aesthetics. AMAZING, WONDERFUL never experienced such professionalism combined with the skills to make a difference. From my first consultation, through services Lana takes her time with you explains what can be done and expected outcomes. I've never feel rushed, pressured or like I need to make radical changes to my home skincare routine. She always makes me feel comfortable like I'm her only client, educates me on options, and uses the most advanced equipment. Each and every time I walk out looking and feeling great. Happy and confident with the outcome. My skin has definitely changed for the better thanks to Lana's abilities. While I can't turn back time, my opinion Lana has taken years off. I've had the pleasure of Lana services for laser hair removal, facials, light therapy, chem peel. For reference: Normal to average skin tone, some red spots, acne, wrinkles, a few broken blood vessels, and sun spot or two prior to treatment. Highly recommend, definitely worth checking out Lana's services, she doesn't disappoint. Advanced Aesthetics is clean with comfortable rooms that are spacious and upscale décor. Ample parking in back.

Just had a wonderful facial with Lana. It was everything you could want in a facial. The 5 star…read morereviews here are spot on

My family has been going to Westside Dental for over 15 years. It is always a great experience…read more Dr. Kairlis and Kim are both absolutely amazing with my kids and couldn't see myself going anywhere else!

From the owner: Westside Dental in West Springfield MA delivers specialized and comprehensive dental care to…read moreimprove your smile. Tell us your dental goals and we'll customize a treatment plan. Book your appointment today!

A few of my close girlfriends go here and I completely understand why. It's a cute little salon, on…read morethe opposite side of Village Pizza. Fitore is the best of the best! I've actually known her since middle school and haven't seen her in years, so it was fun catching up with her. She cut-off the dead and frizzy beast on my head, and turned my hair back into Pakistani beauty. Everyone has been complimenting my hair everyday since I got it cut. I asked for long-layers, two inches off, style, and a blowout for only $33. It was well worth the cost, I finally found my "Go-To" salon. I live in Boston, but have no problem driving two hours for this service. I'll post a picture w/ my ridiculous extra-commentary. Stay tuned...

After bouncing around from stylist to stylist at other salons, who didn't know quite what to do…read morewith somewhat fine, somewhat slippery, and slightly frizzy-wavy hair, I landed in Tori's chair at Keoho last year, and she's the only one I want cutting my hair. She pays attention to the wave and bend of my hair and is almost artistic when she cuts it. When she's done, I have bouncy long layers that neatly frame my face. I was initially attracted to the salon because it's a small, intimate Hawaiian-themed place (just three chairs in an unassuming strip mall location), but I keep going back because Tori does such a great job on my hair and she's so nice.