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W Springfield, MA

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Sally Beauty

5.0 (1 review)
Closed • 9:00 am - 9:00 pm
Updated 1 week ago

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8 years ago

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Ulta Beauty

Ulta Beauty

2.7(31 reviews)
3.2 mi
•$$

Hi, my name is Jeff. I just had to say something because I am a Doordash delivery guy I go into…read moreultra beauty quite a bit the manager there seems to be nice but this past visit was unbelievable rudeness through the roof. There was three women on staff they knew I was standing there cause I had my Doordash bag to pick up some items. One person didn't even say hey welcome I'll be right with you. They just ignored me and then I'm steaming. The steam is coming out of my ears and then I say hey come on help me still got ignored finally after 25 minutes. The manager came over and I said hey where am I supposed to stand even though she knows me from seeing me she gave me some attitude. It wasn't busy in the store, but they knew when you're walking in the door there's a spot that Doordash stand and she said well they couldn't see you. I'm telling you I'm never having life. They just lost 20 customers plus because I'm passing the word out about this so all people that I know that shop there are going to tell their friends it used to be a nice place to shop now the staff thinks they're better than other people that's how they come across but they don't say like oh welcome or thank you for shopping here they've become so complacent. They don't realize that they're not doing what they used to do. Very upset. I still am upset about it.

Avoid this location at all cost. Manager Julianna is unfortunately incapable of managing issues. My…read morereturn was messed up , I asked for a store credit was told no problem,then my money was sent to a card I do not have. Julianna confirmed this was a mistake on the store not my end, but kept reiterating she couldn't fix it either! So I'm out money and best she could do is say she's sorry.

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Ulta Beauty
Ulta Beauty
Ulta Beauty

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SEPHORA

SEPHORA

2.4(16 reviews)
2.8 mi
•$$$

So my name is Jeff the reason why I'm sending this message out because a young lady was at the…read morestore. I don't know so I'm a man so I said hey do you ever do makeup for men? She said sure I said can I try a few things so she sent me down and she drive some fine lines I was going out for the night so I said hey how much will it cost you to make me look you know a little brighter in the face no problem Jeff she made me up. She deserves a raise and this was on May 7. Go to Sephora guys. It's worth the money and the respect they give you there is amazing. They don't judge people.

I set my custom makeover appointment online at the Sephora website . It was really easy. I wanted…read moreto get a custom makeup and figured, why not do it on the day of my friend's wedding? Best idea ever! I just became a VIB and with it, I got a sweet free complimentary makeover and a 10% off coupon. Score!!! I showed up about 15 minutes early, lucky for me, the person greeting me was the one doing my makeup for the day. She was able to start early. Sweet deal. Monica was the one that did my makeup. She asked what I was looking for, the occasion, colors we were wearing, techniques I was interested in and what style I was looking for. Monica did an amazing job. My makeup was gorgeous and flawless. I felt like a million bucks. If you are looking to look amaze balls, this is your girl! She dolled me up and kept it natural. My eyeliner was blue, which totally matched my husband's shirt. The champagne in the shadow looked perfect with my dress. She taught me some contouring techniques. I absolutely loved the experience and will totally come again!!! Even though it was free, I bought some of the things she used on me and made a wish list for the future. Love my new lipstick!!!

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SEPHORA
SEPHORA

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Sally Beauty - cosmetics - Updated October 2026

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