I came across Mike Kelly Kia via a Facebook group. I've been searching for a Telluride for months…read morewith little luck. My hometown Kia in Orlando, FL are selling Tellurides (the Selluride!) at $7k-$10k over MSRP. I don't know about you, but paying over MSRP for a vehicle sounds like crazy talk. I exchanged texts with Chad Gibbons and he was constantly professional and reassuring that everything would be taken care of to the exact terms they were presenting to me. No bait and switch. When I went to pay for the Telluride, it ACTUALLY CAME OUT CHEAPER per month than originally quoted. Working with Mike Kelly Kia was a dream car buying experience. It was quick, honest, and well worth the $58 plane ticket from Orlando to PA. After getting the Telluride, I'm convinced it's the perfect vehicle. After working with Mike Kelly, I'm convinced they are the perfect vehicle seller. Customer for life.

AVOID! Their misdiagnosis cost me almost $500. Sold me a new battery when the battery wasn't the…read moreissue. Got home and realized nothing had been resolved. Went without a car for several days. Service refused to refund me the diagnosis fee even though the actual issue was covered under my extended warranty.

I traded in two used low mileage Hondas (Ridgeline & CRV) for a new Honda CRV. The staff member…read more(Jonmichael ) who handled the transaction was exceptional in his low-pressure helpfulness and knowledge of the process and various CRV options. Honda got two good vehicles for resale and I got a great new CRV for a reasonable trade-in price. A win win!

I called for service due to lights being on in a 2022 car I bought from this dealer. The dealer…read moresaid they can't get the car in until the end of the month. This is my first Honda and the lady seem to think it was ok to drive. I was transferred to service and the guy seem to not care about the issue and said I can't put your car first. It's like this everywhere. Don't buy a Honda from this place. Oil changes and services difficult to make. I will not buy another car from this place! The car was for the money gets a good review. By the way, I called another dealer and they are happy to service it in a few days and were much friendlier and helpful on the phone than Honda North, Butler.

We were looking for a specific used car, willing to drive a couple hours for a good one, but wanted…read moreto lock-in the OTD price before traveling that far... After 8 weeks of searching, Diehl Toyota in Butler, PA posted one that fit our description, we negotiated the OTD price via email, drove a couple hours to inspect & test drive it, bought it for the agreed upon price, got a good interest rate, didn't get hassled to buy add-ons, etc. and overall, it was one of our better car-buying experiences in the last 20 years. We worked with Christopher Lasuola & Dominick Hillwig. Diehl just bought out a dealership closer to us, in Wooster, Ohio, so apparently treating people right is a successful business plan.

I went down to the dealer to sell my 2020 tundra which is an hour from my residence...they tell me…read morethey match carvana pricing...I would feel more comfortable selling it locally instead of online...I get there the guy comes out looks at my truck low balls the hell out of it at 27k...he's around 11k low mind you...books 36 to 40.....they just lost every sell that I was ever going to point in their direction and I will never buy a part off of them....the guy was rude to boot...this truck has 69k miles on it he tried implying that it should be 1 step from the scrap yard... I will never step foot on that lot again....p.s. I've had a week to calm down b4 I gave this review.....I WOULDN'T GIVE THIS PLACE ANY BUSINESS AND I WILL NOT EVER BUY ANYTHING FROM THERE....SINCERELY A 20 YEAR MECHANIC THAT KNOWS HOW TO UPKEEP A VEHICLE

Stay away from Dehl VW of Butler unless you want ripped off. It's pretty bad when you go in for…read morewarranty work and they still end up breaking it off in your a$$. I went in this past October to buy my wife a new Atlas, told them what I wanted and they gave me an outrages price and tried to up sell me to a 26 instead of the 25 my wife wanted. It's pretty sad when I can spend $370 for a one way flight to Baltimore and purchase the vehicle and save 10k with incentives and lower interest rate and drive it home the same day knowing that the Dealer 8 miles from my house could've had my business but wanted to screw me rawdog style. These ballbagS lost my business forever. The salesmen to the service department is a joke, the parts guy is pretty good, and nice building (But that's like putting lipstick on a pig..) everything else is a $hit show. And it's always nice when the service joke Hillary talks down to you like you're a dumb a$$. Probably takes her 2 hours to paint that face on every morning after the walk of shame, save yourself some aggravation and go to Wexford VW. Because you'll get screwed at Dehl. No deal Dehl...

AVOID AT ALL COST - Diehl Automotive Group has no regard for their customers…read more I brought my new Ram RHO (which I purchased at Diehl Chrysler Dodge Jeep RAM of Robinson - Diehl Automotive Group) in on (6/18/25) for a tire rotation & the technicians were evidently taking turns abusing my new truck. I had an appointment for 8:00 AM. At about NOON (4 hours later) I decided to check the Ram Connect app & noticed that my truck had been driven approximately 20 miles since I dropped it off. So, I immediately contacted the service tech and asked for an update. I was told that the alignment wasn't done yet. I then informed the service technician that my truck has already been driven 20 miles since I dropped it off and that someone was exceeding the speed limits (114 MPH to be exact - see photos) The service technician stated that a couple of techs had to drive it to see if it pulled to the right in order to check the alignment. This is complete BS because they actually were using the launch control feature and performance recording which records their actions. They were doing 0-60 runs at a top speed on 114 MPH and .71g acceleration (typical driving is .2g). So, I brought my new vehicle off at Diehl Chrysler Dodge Jeep RAM of Robinson for a tire rotation & alignment check and they took it out and beat on it while i waited for 4.5 hours during which time they only completed a tire rotation. I have been a loyal customer to this dealership for over 10 years with ALL of my vehicles service and have purchased a couple here as well. There was NO APOLOGY and did not even care that the technicians were out beating on my new truck for fun. I filed a complaint with FCA Stellantis North America & waiting on a resolution from them. I also filed a complaint with Diehl Automotive Group & was contacted by Matt Miller (Service Rep) who immediately attempted to inform me that the milage on the Ram Connect app is not accurate & the truck probably wasn't driven 20 miles. I then reminded him that there was a photo of the dash taken by the dealership when i dropped it off. There was also a photo taken at pickup which confirmed that, in fact, that it had been driven 20 miles. I explained to him that the Service counter (Logan Powell) told me that there were 2 different mechanics drove my vehicle in order to "check the alignment". They didn't care at all that the mechanics were out joy riding in my Ram RHO and just said that once it leaves the front, it's "out of their hands". Matt Miller then told me that he was unaware of this information and would look into it. I then received a call back from Matt Miller the next day. He started off by saying that he trusts his guys and they told him that they didn't go out & drive my Ram (except to "check the alignment"). So, instead of getting to the bottom of finding out who is out DRIVING CUSTOMER'S VEHICLES RECKLESSLY AT 114 MPH ON PUBLIC ROADS, he just backed up the employees who just said that they didn't do it. Matt Miller Even went as far to tell me that he visited the dealership & the head performance vehicle mechanic "looked him in the eye" so he believes that he was telling the truth. I then asked if he was at the dealership (which he was very hesitant to answer). I kept pushing for an answer & he told me that he was there looking into the situation at 10:30 AM on 6/19. I didn't even speak with Matt Miller until 1:49 PM that day and he only had a phone conversation at that point, so he is already CAUGHT IN A LIE. He then told me that the performance screen ALWAYS records data & that the information recorded was not from the mechanics. I informed him that I never used the performance features because I wanted to break in the vehicle properly & go through a few oil changes before testing performance. I also informed him that all of the performance results have all shown ZERO since i purchased the truck AND was all ZERO when i dropped the truck off. Matt Miller then informed me that he had messaged the engineer that designed the vehicle (this call was at 3:03 PM on Friday June 20) and that the engineer confirmed that the performance screen always records info & I was wrong. I then asked for a copy of the correspondence so that I can confirm this. Matt Miller then changed his answer & said it was a phone call. So, I asked for the name of the engineer & time of the call & was then told that I don't need to know that information. Again, this was just ANOTHER LIE by Diehl Automotive Group. At this point, I realized that this dealership absolutely does not care about their loyal customers or the dangerous actions of their employees. I sincerely hope that Corina S. Diehl does not condone this behavior at her dealerships & I sincerely hope that SHE actually cares that a LOYAL customer for over a decade (not to mention that I just spent $90k on a new truck there) is just discarded like trash after exposing wrongdoings of her employees. I intent to continue to pursue this s

I stopped in yesterday to check out a pre-owned Ineos Grenadier that I saw online. I called the…read moredealership and was directed to Mark in sales, and asked if I could come up and take a look at it, and he said sure, and told me he would pull it out and park it in front of the dealership for me. When I arrived, the vehicle was right out front. Mark was very cool, he said they are a no-pressure dealership, and he handed me the key and gave me a printout of the CarFax, and asked me if I wanted to take it for a test drive. After putting on a license plate, I was able to take it for a solo test drive. Afterwards we chatted a little bit about pricing and such. It is a very unique model, and I am glad I was able to check it out. THANKS to Mark for a very professional experience . . . Cheers!

Drove 2 hours to look at a vehicle they couldn't sell. The lady had no clue what was going on.read more

My first Subaru - 26 Crosstrek. Purchased this vehicle from Ty Honzo - best new car purchase…read moreexperience i ever had - Ty is a no pressure, no hassle, no games salesman. I definitely recommend asking for him if you are shopping at this dealership.

Well I wish I could be happy with service. We drive less than 5,000 miles per year and caught that…read morewe should have a reduced rate for the emissions sticker. Oil change and filter was close to $100. Needed wipers on front to pass inspection. Did not see evidence of wipers being tested since car was returned not washed so how were the wipers tested? Suggested several other replacements trying to ding us for several hundred more dollars. We were there for over four hours because our car was lost in progression. Have witnessed service going beyond downhill. Claimed people called off-gee I guess I could bet the house on why??? Oh, which reminds me only one coupon at a time. Taking my business and prompt payment to a place that appreciates my business. I don't want to feel ripped off in service. Maybe Mr Cochran should pay more attention to make sure his dealerships are meeting expectations because this dealership is not.

Kenny and his crew came through huge! I had some vehicle issues and a limited budget and he was…read moreable to set me up perfectly. 10/10 recommend

Great place to go for personal service and a surprisingly fine selection of vehicles, all newer and…read morein very nice shape. The business is a very small operation, run by 2 men. The are honest and know what they are doing. They are not out to rip off their neighbors, the way some dealerships do. I expected some hole in the wall, but I was extremely caught off guard. The community of Butler needs businesses like this to continue to grow.