We were looking for a used car for our teenage son. After visiting multiple other dealers around…read moreButler and Cranberry we walked into Baglier Mazda pretty frustrated with the entire car buying process. We had a particularly bad experience with very pushy sales people at another local dealer. We met Shawn and our outlook on the process changed dramatically. He listened to what we were looking for, respected the budget we gave him, and helped us compare options which ultimately helped us land on the perfect car for our son. We also worked with Jason on a day that Shawn was off and the continuity of service never changed. The entire process from looking to paperwork and pickup was easy and painless! We will go to Baglier Mazda first when looking for our next car.

Bought a jeep rubicon. Even though I was told I would get free inspections as long as I owned the…read morejeep, it was not inspected when they sold it to me. Did not notice for a week. Took it to my own mechanic and it failed. No license plate bulb and the kit was missing to put one on. Door stop for the tail gate is missing. Had to pay extra to have them wire a universal license plate bulb on plus the inspection. I feel these things should have been taken care of before they sold it

Working with Garrett at the dealership was hands down the best car-buying experience we've ever…read morehad. From the moment we walked in, he made us feel comfortable, informed, and never pressured. Garrett truly listens--he took the time to understand exactly what we were looking for, walked us through all of our options, and patiently answered every question we had (and we had a lot!). What really stood out was his honesty and transparency. He broke down every detail clearly and made the entire process smooth from start to finish. We never once felt rushed or upsold. Garrett genuinely cared that we drove off with the right car--not just any car--and it showed. If you're shopping for a vehicle and want someone who is knowledgeable, trustworthy, and genuinely enjoyable to work with, ask for Garrett. He turned what can be a stressful experience into something we actually enjoyed. Thank you!

I don't likie to give bad reviews, but this one is a long time coming…read more Do not buy a car here. I had issues at the start purchasing my Trailblazer 2023 new. They added on all kinds of extra charges, and did not tell me, rushed me through the process and when finished, my car payments were much higher than what they should have been. I managed to go through all the protocol to get my money back from them, but they gave it back. If you purchase, watch those extra fees! Secondly, my 2023 Trailblazer had to be towed to the closest chevy dealership to me (or it would cost me extra to have towed more than 25 miles) - we are on the second day, not looked at yet, and they won't give me a loaner until they look at the car. I understand they can be busy, but I need to be at work and no one will help me with a loaner. Not the chevy dealership I purchased from because I had it towed to the closest dealership, and not the chevy dealership its at now. If you need service or help with your vehicle, don't expect to get it. They promise you the world and give you nothing in return. A two year old car and now the transmission may not be any good. The car isn't used excessivly, as I work from home but two days a week and only use it locally. Unbelievable.

I traded in two used low mileage Hondas (Ridgeline & CRV) for a new Honda CRV. The staff member…read more(Jonmichael ) who handled the transaction was exceptional in his low-pressure helpfulness and knowledge of the process and various CRV options. Honda got two good vehicles for resale and I got a great new CRV for a reasonable trade-in price. A win win!

I called for service due to lights being on in a 2022 car I bought from this dealer. The dealer…read moresaid they can't get the car in until the end of the month. This is my first Honda and the lady seem to think it was ok to drive. I was transferred to service and the guy seem to not care about the issue and said I can't put your car first. It's like this everywhere. Don't buy a Honda from this place. Oil changes and services difficult to make. I will not buy another car from this place! The car was for the money gets a good review. By the way, I called another dealer and they are happy to service it in a few days and were much friendlier and helpful on the phone than Honda North, Butler.

I went down to the dealer to sell my 2020 tundra which is an hour from my residence...they tell me…read morethey match carvana pricing...I would feel more comfortable selling it locally instead of online...I get there the guy comes out looks at my truck low balls the hell out of it at 27k...he's around 11k low mind you...books 36 to 40.....they just lost every sell that I was ever going to point in their direction and I will never buy a part off of them....the guy was rude to boot...this truck has 69k miles on it he tried implying that it should be 1 step from the scrap yard... I will never step foot on that lot again....p.s. I've had a week to calm down b4 I gave this review.....I WOULDN'T GIVE THIS PLACE ANY BUSINESS AND I WILL NOT EVER BUY ANYTHING FROM THERE....SINCERELY A 20 YEAR MECHANIC THAT KNOWS HOW TO UPKEEP A VEHICLE

If you know what the problem is with your vehicle is or if you are just getting a oil change or new…read morewipers or air in your tires you will probably be ok using their service department. I had recently took my vehicle there for the security code came on and for something draining my battery. After several weeks they thought they had it figured out they had replaced the pcm. They had my vehicle for over 6 weeks. I went to pick the vehicle up it all most did not start so I went back inside and told them that there was more lights on in the dash then when I brought it to them. I shut the vehicle off and tried to start it again it would not. ( keep in mind I got dropped off too pick it up) so they kept it and told me the battery needed replaced. They then proceeded to ask me if I had triple A... I told them that the battery was brand new and told them I did not believe that was the issue. But they would replace it for 380.00 dollars. So they charged it and believed it was good. Then they said they believed it was my alternator they would replace it for several more hundred dollars. Again I told them the alternator was recently replaced. I told them I could not take the chance and have them replace the alternator and that not be the problem. As they had already wanted me to replace the battery and that was not the problem.. They would not do any more for me cause they said they had fixed the problem that it had came in for. The night I was dropped off to pick it up I had paid them in full. Once I had to leave it there I asked if I could get my check back till we got things figured out and the shop manager said no. I said that is a lot of money to pay for something that is not fixed he agreed. I said should I stop the check than he said that is up too you.. I did stop payment till we could get things figured out. They did not figure it out and they charged me for a stop payment.. In my opinion this is one service department that is all about the money.. Keep in mind they said they fixed what it came in for they struggled to figure it out and may have caused more problems to the vehicle and was trying to figure it out on my expense and could not.. They wanted me too have triple A to replace the battery when they thought that was the issue.. They also said that they fixed two recalls while it was there. It was never scheduled to have any recalls fixed nor was I ever notified or asked if I wanted them too.. Wonder why they fixed them??? you think money had anything to do with that?? Do you think if they kept blowing fuses Trying to figure out the problem at the beginning they could have caused a electrical surge too my vehicle and may have caused other issue????

My wife and I just purchased a new Volkswagon Atlas after an exhausting search. We finally landed…read moreat Diehl to look at the new Volkswagon Atlas. Our Sales Associate "Evan Hart" treated us very well! I was able to get what I wanted for my trade and Evan went above and beyond to make sure we were happy with our purchase. He followed up with us multiple times. And evan returns my calls promptly, even though the sale is done. That's a big plus in my book! Thank you Diehl and Evan for making this a seamless purchase. We will definitely be back for future purchases..

AVOID AT ALL COST - Diehl Automotive Group has no regard for their customers…read more I brought my new Ram RHO (which I purchased at Diehl Chrysler Dodge Jeep RAM of Robinson - Diehl Automotive Group) in on (6/18/25) for a tire rotation & the technicians were evidently taking turns abusing my new truck. I had an appointment for 8:00 AM. At about NOON (4 hours later) I decided to check the Ram Connect app & noticed that my truck had been driven approximately 20 miles since I dropped it off. So, I immediately contacted the service tech and asked for an update. I was told that the alignment wasn't done yet. I then informed the service technician that my truck has already been driven 20 miles since I dropped it off and that someone was exceeding the speed limits (114 MPH to be exact - see photos) The service technician stated that a couple of techs had to drive it to see if it pulled to the right in order to check the alignment. This is complete BS because they actually were using the launch control feature and performance recording which records their actions. They were doing 0-60 runs at a top speed on 114 MPH and .71g acceleration (typical driving is .2g). So, I brought my new vehicle off at Diehl Chrysler Dodge Jeep RAM of Robinson for a tire rotation & alignment check and they took it out and beat on it while i waited for 4.5 hours during which time they only completed a tire rotation. I have been a loyal customer to this dealership for over 10 years with ALL of my vehicles service and have purchased a couple here as well. There was NO APOLOGY and did not even care that the technicians were out beating on my new truck for fun. I filed a complaint with FCA Stellantis North America & waiting on a resolution from them. I also filed a complaint with Diehl Automotive Group & was contacted by Matt Miller (Service Rep) who immediately attempted to inform me that the milage on the Ram Connect app is not accurate & the truck probably wasn't driven 20 miles. I then reminded him that there was a photo of the dash taken by the dealership when i dropped it off. There was also a photo taken at pickup which confirmed that, in fact, that it had been driven 20 miles. I explained to him that the Service counter (Logan Powell) told me that there were 2 different mechanics drove my vehicle in order to "check the alignment". They didn't care at all that the mechanics were out joy riding in my Ram RHO and just said that once it leaves the front, it's "out of their hands". Matt Miller then told me that he was unaware of this information and would look into it. I then received a call back from Matt Miller the next day. He started off by saying that he trusts his guys and they told him that they didn't go out & drive my Ram (except to "check the alignment"). So, instead of getting to the bottom of finding out who is out DRIVING CUSTOMER'S VEHICLES RECKLESSLY AT 114 MPH ON PUBLIC ROADS, he just backed up the employees who just said that they didn't do it. Matt Miller Even went as far to tell me that he visited the dealership & the head performance vehicle mechanic "looked him in the eye" so he believes that he was telling the truth. I then asked if he was at the dealership (which he was very hesitant to answer). I kept pushing for an answer & he told me that he was there looking into the situation at 10:30 AM on 6/19. I didn't even speak with Matt Miller until 1:49 PM that day and he only had a phone conversation at that point, so he is already CAUGHT IN A LIE. He then told me that the performance screen ALWAYS records data & that the information recorded was not from the mechanics. I informed him that I never used the performance features because I wanted to break in the vehicle properly & go through a few oil changes before testing performance. I also informed him that all of the performance results have all shown ZERO since i purchased the truck AND was all ZERO when i dropped the truck off. Matt Miller then informed me that he had messaged the engineer that designed the vehicle (this call was at 3:03 PM on Friday June 20) and that the engineer confirmed that the performance screen always records info & I was wrong. I then asked for a copy of the correspondence so that I can confirm this. Matt Miller then changed his answer & said it was a phone call. So, I asked for the name of the engineer & time of the call & was then told that I don't need to know that information. Again, this was just ANOTHER LIE by Diehl Automotive Group. At this point, I realized that this dealership absolutely does not care about their loyal customers or the dangerous actions of their employees. I sincerely hope that Corina S. Diehl does not condone this behavior at her dealerships & I sincerely hope that SHE actually cares that a LOYAL customer for over a decade (not to mention that I just spent $90k on a new truck there) is just discarded like trash after exposing wrongdoings of her employees. I intent to continue to pursue this s

I stopped in yesterday to check out a pre-owned Ineos Grenadier that I saw online. I called the…read moredealership and was directed to Mark in sales, and asked if I could come up and take a look at it, and he said sure, and told me he would pull it out and park it in front of the dealership for me. When I arrived, the vehicle was right out front. Mark was very cool, he said they are a no-pressure dealership, and he handed me the key and gave me a printout of the CarFax, and asked me if I wanted to take it for a test drive. After putting on a license plate, I was able to take it for a solo test drive. Afterwards we chatted a little bit about pricing and such. It is a very unique model, and I am glad I was able to check it out. THANKS to Mark for a very professional experience . . . Cheers!

Decent experience... until it wasn't. The buying process at…read moreBaglier was smooth and friendly. I appreciated the staff (Jeff Hartzell & Geno Malloy) and the overall experience--until I realized within just a few hours that the A/C in my vehicle wasn't working. I called as soon as they opened the next day. That issue was never mentioned during the sale. I understand the vehicle was sold as-is, but basic functionality like air conditioning should have been disclosed. When I reached out immediately, there was no real effort to make things right--just a suggestion to bring it back in, with no commitment to covering any cost. That changed the experience for me and left us feeling deceived. Additional discoveries when I got home: 1 dead key fob, fluids low/not topped off. Coolant was nearly empty (but not the fix for the a/c) and windshield washer fluid empty. It's the little things that elevate a sales experience and worth recommending to others. I still appreciated the no-pressure approach during the sale, but I'd recommend that anyone buying used here double-check every detail and ask clearly about key systems before finalizing anything.

My first Subaru - 26 Crosstrek. Purchased this vehicle from Ty Honzo - best new car purchase…read moreexperience i ever had - Ty is a no pressure, no hassle, no games salesman. I definitely recommend asking for him if you are shopping at this dealership.

Well I wish I could be happy with service. We drive less than 5,000 miles per year and caught that…read morewe should have a reduced rate for the emissions sticker. Oil change and filter was close to $100. Needed wipers on front to pass inspection. Did not see evidence of wipers being tested since car was returned not washed so how were the wipers tested? Suggested several other replacements trying to ding us for several hundred more dollars. We were there for over four hours because our car was lost in progression. Have witnessed service going beyond downhill. Claimed people called off-gee I guess I could bet the house on why??? Oh, which reminds me only one coupon at a time. Taking my business and prompt payment to a place that appreciates my business. I don't want to feel ripped off in service. Maybe Mr Cochran should pay more attention to make sure his dealerships are meeting expectations because this dealership is not.

Great place to go for personal service and a surprisingly fine selection of vehicles, all newer and…read morein very nice shape. The business is a very small operation, run by 2 men. The are honest and know what they are doing. They are not out to rip off their neighbors, the way some dealerships do. I expected some hole in the wall, but I was extremely caught off guard. The community of Butler needs businesses like this to continue to grow.

I was not happy with this car dealership. I was too young and stupid to realize they were being…read moredeceptive by changing the price of the car when I was ready to sign the papers. The man told me that the bank wouldn't do the car loan unless they added $500 to the price of the car. Then a few years later we purchased a minivan from them. It was a decent price, but tons of problems that ended up costing us a fortune. Lyndora Auto Sales will never, ever get me to purchase anything from them ever! Horribly dishonest and not trustworthy at all.

Steve, the owner was awesome with his presentation on the classic car I was looking at. An…read morehonorable man, he pointed out the good the bad in the ugly regarding the car, and suggested a car inspection service in the area to save me the eight hour ride. Not once did I receive any pressure to purchase this car. So refreshing to see an owner of a car dealership with positive demeanor. Ashley in finance was awesome getting me very favorable financing just in case I wanted to buy the car. She was professional and understanding and a true asset to her position in finance. Even though I didn't buy the car, and my search continues, I will still peruse their website, just in case...

I recently purchased a car from here & let me say they were great from the jump. I dealt with both…read moreowners but majority Tony & he made it as easy as possible the first go around. I also was purchasing the vehicle from out of state so there was a longer due process & a few hiccups I ran into with the DMV that had nothing to do with the dealership.. Tony went out of his way to help me get it all squared away knowing it was my first time purchasing a car out of state & not being familiar with the process. I would recommend these guys to anyone!