I bought a car from Wallace family motors about 5 months ago. My experience with them was…read moreexceptional from the very beginning!! Donnie walked me through every step with the financing etc. Did everything to get me a good deal and get me approved etc. Actually we managed to do most of it over the phone while I was at work....I got off work, signed my documents and drove off! A few days later however I noticed an issue with my car (in the alll wheel drive system) ....I called Donnie and he did everything he could to get it figured out, fixed, and with the least inconvenience as possible! Anyone else I dealt with in the past looked at it like once you drove off the lot, it was no longer their problem.. I couldn't have been happier. And I still take my vehicle there for service and again each time it is above and beyond! I will definitely be buying my next car there as well!! Would recommend to anyone who wants a reliable vehicle and an honest business deal.

Dishonest business model fixing wrecked vehicles and hiding known issues just to make a buck!…read moreAsked to fix issues in ethical manner and quickly got defensive and pointed me to their attorney. What are we hiding that we need an attorney on speed dial????

Excellent service. As many have stated..one of the nicest and honest individuals you could meet…read moreand do business with! Highly recommended!!

Great place to go for personal service and a surprisingly fine selection of vehicles, all newer and…read morein very nice shape. The business is a very small operation, run by 2 men. The are honest and know what they are doing. They are not out to rip off their neighbors, the way some dealerships do. I expected some hole in the wall, but I was extremely caught off guard. The community of Butler needs businesses like this to continue to grow.

I was not happy with this car dealership. I was too young and stupid to realize they were being…read moredeceptive by changing the price of the car when I was ready to sign the papers. The man told me that the bank wouldn't do the car loan unless they added $500 to the price of the car. Then a few years later we purchased a minivan from them. It was a decent price, but tons of problems that ended up costing us a fortune. Lyndora Auto Sales will never, ever get me to purchase anything from them ever! Horribly dishonest and not trustworthy at all.

Ordered a 2024 bronco, got a call telling me it was ready went down next day they still had to put…read moreparts on told me they needed 600+ to do something that should have been done at the factory Ima so I waited 8 hrs for this and cleaning to be done,also was told they could give me more money off if I got the factory discount paper from my former employer I did and the same amount was charged when I picked it up,they did take money off when I ordered but showing the paper didn't take any more off, was told they did that when it was ordered, so not sure why I even needed discount paper, my advice go somewhere else.

In June of 2023, I purchased a 2016 Kia Sorento from Cochran Chevy with a 6 month, 6,000 mile…read morepowertrain warranty. About 2 weeks after I bought it, the car would intermittently make a loud sound and begin bucking when down shifting. I called Cochran and brought it in to be looked at. The mechanic kept the car for the entire weekend, and eventually replicated and experienced the bucking. He identified the problem was the transmission. We asked to have it repaired under the warranty, but the mechanic told us "because it's intermittent, good luck proving it to the warranty company". We began to argue with the sales manager that we didn't want the car anymore since they weren't going to fix it. After some back and forth, the sales manager agreed to return the car, but we had to purchase another vehicle. We bought a 2016 Hyundai Santa Fe for an extra 4k on top of the Sorento's return price in July of 2023. Over the next year, we took the Santa Fe to Cochran Ford in Butler for oil changes, and it was inspected by this location in June of 2024. On July 3, 2024, the engine shot a rod and the engine was damaged. We found pieces of the rod/engine on the road and in the engine bay. After getting quotes upwards of 20k to replace the engine, we contacted Cochran to see if they would work with us on possibly trying to trade this in - being that they sold it to us 12 months ago and I only put 8k miles on it. The car, in total, has 97k miles. The salesman told us he'd check with his manager, and never called us back. We've called multiple times and left messages, and no one will call us back. ABSOLUTELY DO NOT TRUST CARS FROM COCHRAN. They do NOT stand by their warranty, they do NOT stand by their cars, and they do NOT stand by their customers. On the flip side, Diehl Automotive in Butler talked with us multiple times on the phone, and offered us trade in on the broken Santa Fe, when they owed us nothing. Please take your business to Diehl Automotive or at the very least, STAY AWAY FROM COCHRAN.