We were looking for a used car for our teenage son. After visiting multiple other dealers around Butler and Cranberry we walked into Baglier Mazda pretty frustrated with the entire car buying process. We had a particularly bad experience with very pushy sales people at another local dealer. We met Shawn and our outlook on the process changed dramatically. He listened to what we were looking for, respected the budget we gave him, and helped us compare options which ultimately helped us land on the perfect car for our son. We also worked with Jason on a day that Shawn was off and the continuity of service never changed. The entire process from looking to paperwork and pickup was easy and painless! We will go to Baglier Mazda first when looking for our next car. read more

Bought a jeep rubicon. Even though I was told I would get free inspections as long as I owned the jeep, it was not inspected when they sold it to me. Did not notice for a week. Took it to my own mechanic and it failed. No license plate bulb and the kit was missing to put one on. Door stop for the tail gate is missing. Had to pay extra to have them wire a universal license plate bulb on plus the inspection. I feel these things should have been taken care of before they sold it read more

I was shopping for a gently used Ford F-150 using Truecar. Baglier Mazda kept popping up as having several trucks that met my specifications and price range. My wife and I drove there last Saturday to look at a specific truck, a F-150 Limited, it was very nice. I wasn't prepared to buy right then and of course that truck sold later that day. The salesman I was working with, Rick Campbell, sent me a couple of other F-150s to look at. Ended up buying a 2022 Ford F-150 XLT that was loaded and a great price! The process went smooth except for getting the title transferred. Rick was fantastic to deal with as well as the Sales Manager Andy and the finance guy Craig. I highly recommend Baglier Mazda. read more

Brock and Andy made it very easy to lease my new suv. Very kind, personable and honest about the process, it was a great experience!

We had a great experience at Baglier. Many thanks to Jason for his expert assistance with purchasing our first Mazda. He was professor, patient, friendly, and courteous. Test driving with him was a lot of fun. Very impressed when he took the time to show us all the cool features of the car at the end. All arround great guy! Thanks to Amy for helping us with the financing process. She was transparent, explained everything clearly, and made it so easy to work with her. Our experiece was pleasant from the start when I made the online inquiry thanks to Katie's quick and informative response. In addition to the the great staff, their website was simple and convenient to use. The entire process was so simple, straightforward, and hassle free. I would HIGHLY recommend this dealership. I'll be back for sure for routine maintenance. read more

Wow. Just wow! Driving down the highway one evening I realized In 2 months I needed to get my bucket of bolts inspected! Luckily I was fast on my feet and searched far and wide for the most suitable and classy inspection station whenever I discovered Baglier Mazda, in the quaint little town Of meridian. I pulled into the parking lot not knowing what to expect whenever I saw all of those shining brand new Mazda's out on the lot. I walked in and within seconds my information was put in their system as I was a new customer. I quite enjoyed the comfortable waiting room and the lively salesmen! Whenever my automobile was finished getting inspected they informed me that they even ran it through the wash located at the dealership! I was just amazed all around and will definitely be giving my business to this small town dealership more often. If I could give these chaps 10 stars I would. read more

The team there were all friendly and made you feel at home. Shawn the Sales Person who met me first and helped me throughout buying process was great! He made the sales process smooth and like one of the other reviews ... he was honest and very helpful in providing information on the car and even ensuring all the minor imperfections (used vehicle) were corrected before purchasing. read more

I dealt with Chris Anthony primarily via email and text, which greatly accommodated my schedule. He and the team were awesome to work with, and kept the buying process as "to-the-point" as possible for me. I would definitely recommend! read more

I can't say enough about what a great experience I had purchasing my used 2008 Pontiac Solstice GXP from Baglier Mazda! My first contact with the dealership was with Aaron Brown through Baglier's online chat function on their website. It was almost 8pm at night on a Friday, when most dealerships aren't available to answer questions, but Aaron answered my IM right away! I let Aaron know that I was already planning to drive from the Erie area (about a 2 hour drive) to look at another Solstice in the Pittsburgh area, so I wanted to see if I could squeeze in a test drive of the Solstice that was in stock at Baglier. Aaron was extremely pleasant and understanding of my travel time, as well as my questions about the price of the vehicle. He didn't give me any run around, and was very straightforward on the information he had on the car at the time. Aaron told me he would get back to me as soon as the dealership opened in the morning regarding their pricing. The next morning, true to his word, I got a text from Aaron right at 9:01am (the dealership opened at 9) with the pricing details, and that there was likely some flexibility. With that I told Aaron we would shoot for arriving a little after 11 to take a look at their Solstice. We ran a bit behind at the other dealership, but I let Aaron know, and he had no concerns at all, and told me he would have the car ready when I arrived. Once we got to the dealership, we pulled in and I was greeted by the Solstice parked right at the front entrance! Walking into the dealership, I was greeted by John Mulzet, who let me know that Aaron was tied up, but that he had asked John to take care of me. John and I headed out to look over the Solstice. John patiently stood by while I combed over the car, then we headed out on the test drive. I have to say, John gave me the most entertaining test drive I think I've ever been on! Chatting with John was like chatting with an old friend. There was no pressure from John about needing to buy the car, or what a great deal the vehicle was. John and I just chatted about the way it handled, and a couple of the things that I thought needed work. I was also laughing the entire time at John's fantastic stories about his many years in the car business! The self-washing carpets was the best! Once we were back at the dealership, I gave John my offer, and without even blinking, he went to talk to management about it. As there were a few minor issues with the vehicle, and the car hadn't been through the shop yet, one of the managers, John, came over to talk with me about how the vehicle wouldn't have a warranty, and that he wanted to be sure I was OK with that. Again, at no point was I pressured to take the vehicle, or did I feel like I was being pushed to take a deal. Without any fuss, we came to an agreement on price, and got the paperwork started. Honestly, it was one of the most drama free price negotiations for a vehicle I've ever had! After filling out my credit app, Baglier came back with a loan rate that was very comparable to the APR I received from the other dealership I had visited earlier in the day. Add to that, John kept us entertained at his desk with his amazing stories, and his trash can basketball skills! Even filling out the paperwork, after I had mentioned that I wasn't interested in all of the extra warranties, there was no heavy handed pressure for me to purchase any extras. Just good general information, and no typical dealership pushiness to buy an extended warranty because your new car might someday blow up! This is a dealership that truly puts their customers' needs first, and goes out of their way to ensure that their customers leave the dealership satisfied! I'm thoroughly enjoying my new Solstice, and I have the team at Baglier to thank for it! When I'm in the market for another used vehicle, I would definitely make the trip back to John, Aaron, and the team at Baglier Mazda! Thanks again guys! read more

I have bought quite a few cars, and this is the first positive review I have ever left. Jason in sales is great. No pressure, finance department excellent as well. Got my first oil change and the car was in within minutes. So before you buy check this place out. read more

Just bought late model used vehicle from Baglier. Sales Very responsive and helpful, stuck with my lengthy shopping process for about a month. Manager John came through with best deal amongst all local dealers selling similar car. Also at my request did most of the paper work over the phone and online so minimal time sitting in dealership. Would highly recommend them. read more

I drove by this place hundreds of times. Never thought once of buying a car here. Well I was in the maeket for a new car, and decided to stop in.without a doubt this was the best experience I have ever had. My salesman Justin, and the finance department were great. No pressure and got I very good deal. I been in twice for oil changes and again AWESOME. So it is worth checking out. read more

Very reluctantly, I just purchased a vehicle from Baglier Mazda. I can't tell you how much I wish I had read these reviews before giving them my money. Over the past week (6/10-6/14/19) I dealt with Darren Wagman who was a sales associate at the dealership. Baglier had a hard to find truck that I was very interested in. Darren offered me a fair amount of information on the truck, which I thought was satisfactory. Upon seeing the vehicle in person, I realized that every word that came out of his mouth was complete shit. The truck I was looking at was a 2012, so for all reasonable purposes, it was nearly 8 years old. The truck had very low miles and was a bit of an anomaly. I lived just over 900 miles from the dealership, so in order for me to make the trip, I had to have good accurate information on the truck. Leading up to my cross-country trip to Baglier, I spoke with Darren daily and asked multiple times what the condition of the vehicle was. Myself: "Darren, does this truck have any dents or body damage? Any rust?" Darren Wagman: "No, like I said before, this truck is priced like it is because it is in great condition. This thing is very clean." Myself: "So there is no cosmetic damage whatsoever?" Darren Wagman: "Not one bit. The pictures on our website speak for themselves." So conveniently I pay $1,200 for one-way next day plane tickets for my father and I to fly out and pick drive/hopefully buy this truck. Just before I board my plane, Darren informs me that he won't be there the next day when I arrive to pick up the truck. No big deal, right? I get to the dealership early the next morning and the salesman who is helping me says, "Your truck will be out pretty quickly, it is 'getting a bath'". Truck is pulled out, looks good initially. As I begin walking around the truck, I realize that Darren's lying ass has cost me $1,200 in plane tickets and $140 in hotel stays. I find this "super clean" truck to have 3 dents, two of which are significant. The truck has also 4 different areas where it has significant scratches. Oh, and I can't forget, a portion of the grille is broken and missing. So here I am, 900 miles from home with no return plane ticket, an hour from an airport, with a $40,000 cashier's check in my pocket looking at a truck that has clearly had the shit beat out of it. According to KBB (Kelly Blue Book), the pricing was "Good Price", which by definition means that the truck is at the highest end of the Fair Market Range. What KBB didn't know is that this truck looked like it had just fought Optimus Prime. Long story short, I was told that "this is a diesel truck that's 8 years old, you've gotta expect that." I reluctantly bought this truck for one reason only. The car fax was clean. The vehicle had not been wrecked and only had 69,000 original miles. None of the dents, luckily, had been through the clear coat so I think they can be repaired with very little invasiveness. To say I was disappointed and misled is an understatement. The interior of the truck was dirty when we climbed in. There were leaves and trash under the passenger seat and the steering wheel was cocked at a 45 degree angle to the left when the tires were straight. It was very clear that Darren had not only lied to me, but he very likely had never ever looked at the truck or driven it. It disappointing to know that there are crooked people in this world like those mentioned in these reviews that all happen to work at Baglier. If Baglier had trucks listed at half price I wouldn't even do business with them again. I felt bad for the new salesman that got stuck with us. He was an older gentlemen who had clearly been raised in a different place and time that Darren and the rest of the used car salesmen type there at Baglier. John, who got stuck helping us through the shit show, was very embarrassed and apologetic. read more

Excellent experience with no sales pressure. Salesman, Aaron Brown was very polite and accommodating. He understood my needs and demonstrated many of the new tech functions of the vehicle. Finance interest rate was an important factor in my purchase. read more

I have been trying to buy a truck from them for 2months, everything has been approved, now 2 hours before I'm to sign the papers they tell me that they lost the title and they can't find it, I think I'm getting a run around, can't figure out how you have a truck on your lot for 2 months and don't know where the title is read more

My only experience has been with their manager. He is brash and rude. I will not be taking my business to this establishment.

This dealer did am overhaul of a long stored Mazda Miata over a year ago. In the process they installed a clutch for over $1000. It failed in a few hundred miles due to greasing of the throwout bearing which greased the clutch surface and led to failure. They ADMITTED the MISTAKE and promised full refund. They have evaded sending the check and now will not answer calls. DO NOT TRUST THIS DEALER with your car. read more

Our family has purchased seven new and two used vehicles from Baglier over the last 20 years. Just this week we purchased a new CX-5. We have always received a warm welcome and each visit has been a pleasant experience. The deals we have made have always been very fair. The sales people we have worked with, Mark Keene and Jeff Hartzell, have been friendly, knowledgeable and extremely helpful. We will be back for our next vehicle! read more

I had an awesome experience purchasing my 2018 Mazda CX-5. Chris Anthony was my sales guy, and did a fabulous job. The manager, Andy Kappler was present and pleasant in all manners of the trade and negotiations as well. I would definitely recommend this dealer. They listened and followed through on the type of vehicle I was after. They were concerned about my needs. I got an awesome rate- 0% and it was a smooth transaction to say the least! read more

this was my experience with Baglier...... I received your email asking how my experience went buying my truck. Jerry was my salesman and he was very nice and polite. I love the truck completely and have no second thoughts about buying it. The only issue I have is when I left to go home (2hr drive) within 10 miles the engine light came on. Now Matt, I'm not saying the code was cleared for me to test drive the truck but I have worked on vehicles a long time and my neighbor is a mechanic. I know that when you clear a code and don't actually fix the problem, you have 3 cycles of the key before the code comes back on. That being said, I know I signed the sold as is papers and drove away but 10 miles and the engine light comes on and I have to replace a 260 dollar sensor seems a little suspicious to me and the 3 mechanics I talked to here in Ohio. I called on June 26th (2 days after purchase) and told Jerry about this issue and he said he would get back to me after he talked to someone and now it's July 1st and I'm still waiting for my phone to ring from someone. This whole situation seems suspicious to me and I'm not sure if you saw me as an out of state sale and pulled a fast one on me or if by chance the sensor failed 10 miles down the road. Either way I don't like it and I don't like that once the sale was made I can't even get a call back. So to answer your email about my experience with you guys. If someone asked me today, I would say I love my truck but can't trust anyone at your place. Handle this how you want but my experience with you guys is over. Very suspicious customer read more

We have purchased three cars from Baglier Mazda and will do the same for our next. Michael Glass is the most down to earth car salesman we've ever met. We would recommend this dealership to anyone who might ask. read more