We had a great experience at Shorty Andersons! The price was reasonable and the technician was…read morereally nice!

I took my car here for an oil change; never heard from them that the car was ready. I called at…read more4:57 pm and asked about the status of the car. The gentleman said let me check and never came back to the phone. I hung up after 7-8 minutes and tried calling back. No one picked as it was after 5 and they were probably closed. This was a Friday so now I don't have my car for the weekend.

16 October I ordered a set of tires and scheduled an appointment for installation and an alignment…read moreon the 24th. On the 19th of October received a call saying tires had arrived and confirmed appointment. Arrived on the 24th to be told "sorry we sold your tires and have to reorder them, when would you like to reschedule?" You lost a repeat customer, I don't have time for this kind of operation. Now I go to Glotfelty which had the tires in stock and installed them with out an appointment on Saturday. I would highly recommend shopping around! Glotfelty in Oakland Maryland

Great communication, follow-up, ordering everything. Nice group of people, service was prompt and…read moreefficient. I found this to be the case at both Tire Lady locations. They have a customer as long as I am in the Morgantown area.

Extremely disappointed with this shop's lack of professionalism and communication. I ordered tires…read moreon December 2nd and was promised they would arrive in 5-7 days, but I never received any updates. I made multiple calls throughout December to follow up, but each time I was given vague responses and no specific answers. In mid-December, I was told I'd receive a callback, which never happened. At the end of December, when I called again, the person on the phone couldn't provide any information and claimed the staff member responsible wasn't available. Despite my repeated efforts to get clarity, I've been met with nothing but excuses and poor communication. The lack of follow-through and accountability is unacceptable.

These guys are great. I use them for my fleet and personal vehicles. Friendly, helpful and honest.read more

This business absolutely, 100% cannot be trusted ! The owner is extremely, extremely dishonest &…read moredownright lies about things supposedly done to the car. That's not my opinion, I have lots of proof to back that up. I'll attach photos. He sold us a car a month & a half ago that apparently had zero issues, was ' just serviced ' & passed an emissions & inspection in September. There is no way that this vehicle passed either of these. Look up other reviews online & you'll see other people saying the same. The check engine light came on a WEEK after getting this car. We are $700 in repairs already & just found out that the car likely needs over $2,000 worth of work that we cannot afford to get. He hung up on us & blocked us when we brought some of this to his attention. Other people have also had that experience with him. I'm going to attach photos of the ad & all of the alleged work done to it, & compare that to the work we've had so far, barely a month after we got it. This car went through gas like crazy since the beginning, also it stops pumping gas sometimes as soon as only a few dollar's worth is put in. When it is nowhere near full. I'm talking close to e. Turns out, there's a leak & problems in the evap system & an another repair we need that is so costly, we can't afford it. So we're stuck, with no car. I may need to quit my job & get something with much less pay that I can walk to. I don't know how I'll get my teen with a ton of special needs, to his appointments now. And the owner just flat out doesn't care. He got his cash, so screw us, right ? We were told that there is zero way this passed recent emissions & inspection, at least not legitimately. I highly suggest steering clear of this entire place. Look up every review you can find & read them before making your decision. I'm giving him a couple of days to reach out & take this car & give us our money back. I doubt he'll do it. If not, I'm reporting him to the AG, the FTC, the IRS, & consulting with auto fraud attorneys. We have what we need to back everything up. The truth is on our side. Do yourself a favor. Stay away from these people & find a reputable seller. Also - look at the only positive review on here of this place. Notice how she only has one review on here & it's for this place ? I'm certain he plants good reviews on here & other places. So maybe take those reviews with a grain of salt.

I bought a 2009 Mercury Mariner for this dealer and it was the best car purchasing experience I've…read morehad yet. Extremely greatful for this business

Excellent honest mechanics! Brought my 01 Camry for rotors, brake pads, suspension all around and…read moretire mounting balancing. They were very reasonable and quick, considering the amount of labor. They were also honest about what was needed and saved me considerable money. Car also rides and stops much better now.

Trustworthy staff, they always fix the issue and usually pretty quickly. No complaints here! Would…read morerecommend!

Can't say enough good things about the service here. Noticed last minute hitting the road a month…read moreor so back our job trailer had some major dry rot on one of the tires. Called Westover tire to see if they had the tire I needed in stock. They did and gave me detailed instructions on how they wanted the truck pulled in. Got there and they knocked out the tire replacement super quick. The pricing was super fair as well.

If I could give them negative stars, I would!!…read more I would not recommend Westover Tire. We took my daughter's car in for new brake pads, rotors, and an inspection. The car had been running fine, but the shop told us it needed a new alternator. Because the estimated repairs would have cost more than the car was worth, we declined the work. After my daughter picked up the car and started driving home, the shop called to say they had left a tool inside the car and had also kept her driver's license and registration. While she was driving back to retrieve them, the car completely broke down on the side of the highway and had to be towed. The timing was extremely concerning, especially since the car had shown no signs of an alternator problem before it was taken to Westover Tire. When I called to discuss the situation, the manager, Jeff, was condescending and sarcastic. He asked, "If she stopped at the grocery store, would it be their fault that the car broke down?" That response showed no concern for my daughter being stranded on the highway and did nothing to address our concerns. They offered no help and said that this wasn't on them. Between the breakdown immediately after the shop handled the car, the tool left inside it, the failure to return her license and registration, and the manager's unprofessional attitude, we have serious concerns about how the vehicle and this situation were handled. This was a horrible experience, and we will not return. -K.L. Ramsey

Very reasonably priced. Owner drove 45 minutes to pick up correct parts to fix brakes on…read moredaughter's vehicle. They also give a 10% discount to all local college students and highly recommend them for their work and effort.

Needed a U-Haul trailer to help my MIL move some things and the ladies at the service center were…read morevery helpful. The price was great and the trailer worked perfectly. Great place if you need a U-Haul.

I got a great deal on 4 tires. Also needed some front end work and an inspection which was done…read morepromptly. I will definitely recommend this establishment. Thanks